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Home Staging Tips...Don't Be a Stepford Stager...

By
Home Stager

Don’t Be a Stepford Stager...

 

Earlier this year an agent asked if I would accompany them on an appointment.  The agent had already made their presentation and was returning to have trancecontracts signed and “seal the deal.”

I was asked to provide a consultation for which the seller had agreed to pay.  Sounds good so far.

What next came out of the agent’s mouth made me think I was with one of the Stepford Stagers.

 

It sounded like someone who’d been trained by a staging school or educated via one of the cable programs and memorized all of the catch phrases.

 

She rattled off phrases we’ve all heard over and over again without even looking around. You know them:

 

You need to DECLUTTER.

You must remove all personal photos.

You need to remove all other personal items.

You must replace old hardware.

You must return the room to its original purpose.

 

The homeowner stood there and her eyes glazed over. To be sure, the above items do need to be addressed if you are selling a home.

 

However, every home is different, every seller has their own unique situation. And every homeowner doesn’t want to feel as if they’ve just heard a standard form checklist.

 

 

For example Remove all personal photos.

One of my clients was a recent widow.  She very sweetly asked if she could keep one or two small photos of her husband around to be “with her” during this time. She had never sold a house on her own.

And yes, we placed a beautiful photo of him where she could see it, and yes, the home went under contract very quickly.

 

Or You must show the room as it was intended to be used.

A client had a clean and updated home.  You could see that it had been well maintained. However recently her elderly and ill mother had moved in with them and the only space for her was their dining room.  This was why they were selling their home.

To return this room into a dining room would have been difficult for the whole family.  There was no extra space.

The seller made sure that the rest of the home showed well, including the mother’s room and the house sold in a short amount of time.

 

I have come across exceptions for many of the standard lines we repeatedly hear about staging dos and don’ts. And for the most part, these staging practices make a heck of a lot of sense.

 

So, the next time you are taking a listing or providing a staging consultation, or even staging your own home, cut your client some slack. No house is ever perfect, that would be so boring.

 

 

 

Posted by

Kathy Streib
Retired Home Stager
and Interior Redesign

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for Houston & Harris Counties
and
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for all states


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Comments(69)

Kathy Streib
Cypress, TX
Home Stager/Redesign

You are exactly right Dan Tabit Showing that we care can go a long way. 

Richard and Beth Witt That is an excellent point.  The agent meant well and certainly had staging knowledge. 

Dick Greenberg those stock phrases have always rubbed me the wrong way. 

May 20, 2016 06:14 AM
Kathy Streib
Cypress, TX
Home Stager/Redesign

LOL That is Larry's favorite saying! Ed Silva 

 

May 20, 2016 06:15 AM
Joanna Cohlan
Fresh Eyes For Your Home - Chappaqua, NY
Designing, Decorating & Staging Westchester Homes

Good afternoon Kathy - your title is absolutely perfect.  So many stagers just parrot what they have heard and take very little time really understanding a house and the people who are selling it and how to maximize it in that context!!

May 20, 2016 07:12 AM
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC

Kathy

Your words are wise . . . . and your post on home staging tips are right on point.

Good luck and success.

Lou Ludwig

May 20, 2016 10:36 AM
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC

Kathy

Congratulations on earning the feature on an outstanding post.

Good luck and success.

Lou Ludwig

May 20, 2016 10:39 AM
Julie A. Black
KAUAI DREAMS REALTY Kauai Real Property Specialist - Kapaa, HI
CLHMS, CRS, GRI, Realtor, Broker

I tell my sellers to leave a couple of family photos. That way the buyers can see it's a happy home and someone does live here. I think generic Stepford homes are a little cold looking.

May 20, 2016 10:56 AM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Joanna Cohlan Thank you, and I'm sure you've heard similar catch phrases when on design jobs. 

Lou Ludwig Many thanks!!!  And, much appreciated. 

Good for you Julie A. Black Homes need to look like a home!

May 20, 2016 12:43 PM
Joan Whitebook
BHG The Masiello Group - Nashua, NH
Consumer Focused Real Estate Services

Good advice Kathy... there are exceptions to every "rule"

May 20, 2016 03:04 PM
James Dray
Fathom Realty - Bentonville, AR

Good morning Kathy.  There is a right and wrong way to tell someone and this clearly was wrong.  Anyway I'm going to send you a private email.  I needed some work done on my fence.  The contract is what their demands were. You'll get the idea.

May 20, 2016 07:20 PM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Good morning Kathy. I agree with you. Thank you for the great tips.

May 20, 2016 08:44 PM
Sham Reddy CRS
Howard Hanna RE Services, Dayton, OH - Dayton, OH
CRS

Thanks for sharing!!!

Every home is different, every seller has their own unique situation. And every homeowner doesn’t want to feel as if they’ve just heard a standard form checklist.

May 20, 2016 09:15 PM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Kathy. I love the term "Stepford Stager", it sure does conger up some images. A well deserved feature!

May 20, 2016 09:25 PM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Hi Kathy - I love this title.  Following a rote process will cause more problems than it solves.  It is good that you are a professional problem solver as well as stager.

May 21, 2016 06:15 AM
Mike Cooper, Broker VA,WV
Cornerstone Business Group Inc - Winchester, VA
Your Neighborhood Real Estate Sales Pro

Well done, Kathy. I hear agents say those same things all the time. Ever house and every seller is different. 

May 21, 2016 09:27 AM
Janice Martin
Exit Realty Associates Brentwood TN - Nashville, TN

Very good points!!!

May 21, 2016 09:29 AM
Alan Grizzle
Chestatee Real Estate - Dahlonega, GA
Full Time Realtor, Lifelong Resident of Dahlonega

To me a family home should look like a family home. That includes pictures of the family hanging on the walls. Not so many that they are destracting and take from the showing.  I don't think buyers are so shallow that they can't see the pictures of the sellers family replaced with pictures of their own if that is the home for them. 

May 21, 2016 12:02 PM
Robert Havana
Park and Protect- Alberta Real Estate License Parking - Calgary, AB
Alberta Real Estate License Parking

Hi Kathy, congratulations on writing a blog post that got featured this week

May 21, 2016 05:38 PM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

So true! All discussions should be personalized to the situation, home, etc.  

May 21, 2016 07:52 PM
John Pusa
Glendale, CA

Hello Kathy Streib these are very valuable list of home staging tips to have a good staged home.

Feb 15, 2024 05:13 PM
Roy Kelley
Retired - Gaithersburg, MD

It was good to see that Will Hamm shared a reblog of this post.

Feb 16, 2024 06:51 AM