Special offer

Learning to say no has poured gasoline on the fire.

By
Real Estate Broker/Owner with Cornerstone Business Group Inc 0225086119

 

In the real estate business, lessons are everywhere. When I started, my first broker encouraged me to make cold calls, knock on doors, call friends and family and leave business cards everywhere. Most of those things weren't for me. I didn't mind telling friends and family about my business, but cold calling and knocking on doors was never going to happen. It just wasn't me.

The one thing that was me was leveraging the Internet to promote my business. With my connection to Active Rain, it didn't take long to get web-generated business, and it has been that way since 2011. Now, the lesson I learned has nothing to do with web-based marketing, but web-based marketing created the need for the lesson.

What was the lesson? I had to learn to say, "No." When the Internet
started flooding calls into my office I was ecstatic. I followed every lead, ran out to meet every buyer, took every REO and every short sale, and did hundreds of BPOs. Before long, I was so busy, I wasn't making any money. How paradoxical is that? You see, every call that comes in, or every email that shows up isn't for you.                                                                                                    

 

n 2016, I have gotten incredibly selective in how many clients I want to work with at one time. I do give the ones I don't take to other staff members. I don't do any BPOs any longer. The pay on those has gotten ridiculously low and barely pays for fuel. Beyond that, they are time consuming and time is at a premium today.                                                                                                                 

 

Learning to say no has been a challenge, because I come from a "make hay while the sun is shining" generation.  I get it, you want to be busy, but too many clients can become distractions and in the process of being distracted you can miss the golden clients. 

Learning to say no has been one of the most economically promising things I have ever done. Linking up with Active Rain, and using tools they've offered created a scenario for greater business growth, but learning to say no has poured gasoline on the fire. 

 

This post is a contribution for the Lesson Leanred Contest.

 

 

Comments(13)

Sandy Padula & Norm Padula, JD, GRI
HomeSmart Realty West & Florida Realty Investments - , CA
Presence, Persistence & Perseverance

Bingo! You have learned the secret to enduring success in business. Not every 'opportunity' is one. Great post!

May 31, 2016 09:43 PM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good Morning Mike -  I learned the same lession in my business.  You started off right but then you learned to be selective.  That works!

May 31, 2016 09:51 PM
Jenna Dixon
Momentum Real Estate Group LLC - Marietta, GA
55 & Over | New Constructions | Horse Farms

Great post.  This was a tough lesson for me as well.  Most of us start this business "hiungry", literally we will go hungry if we don't say yes.  Saying yes becomes a habit driven by the fear of failure.  Success, for me, comes from being selective and happy.

May 31, 2016 10:10 PM
Jennifer Mackay
Counts Real Estate Group, Inc. - Panama City, FL
Your Bay County Florida Realtor 850.774.6582

I still haven't learned the "No" word yet - but I have gotten better - thanks for sharing

May 31, 2016 10:20 PM
Mike Cooper, Broker VA,WV

You will, Jennifer. 

May 31, 2016 10:52 PM
Dianne Goode
Raleigh Cary Realty - Raleigh, NC
Realtor/Broker

Hi Mike.   My business gets more satisfying, the more I can choose to work only with clients and referrals from my sphere.   

May 31, 2016 10:31 PM
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Good morning Mike, being selective is the smartest move in this business, there are so many time wasters, some REO properties, short sales and doing BPO's are great examples. This is a must read post for all Realtors, especially new ones.

May 31, 2016 10:41 PM
Hannah Williams
HomeStarr Realty - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-820-3376

There are many BPO companies out there that never pay for service rendered . Glad you learned to say no Mike Cooper    Many agents were cheated by these companys for work that was done .

May 31, 2016 11:48 PM
Amanda S. Davidson
Amanda Davidson Real Estate Group Brokered By Real - Alexandria, VA
Alexandria Virginia Homes For Sale

Mike, you are a very smart business man and I am sure you find you have more time now that you're more selective in addition to making more money. It took me a long time to learn to say no but, now I do it without hesitating. Not every buyer or seller is meant to become a client.

May 31, 2016 11:49 PM
Mike Cooper, Broker VA,WV

Realizing that I couldn't work with every client took a while, but it has been liberating, Amanda. I just gave a client of mine to an agent who works for me. She's delighted, and I'm delighted. (For different reasons, of course.)

Jun 01, 2016 04:29 AM
Bill Roberts
Brooks and Dunphy Real Estate - Oceanside, CA
"Baby Boomer" Retirement Planner

Hi Mike Cooper I like that "too busy to make any money."

Yes, we need to be selective. I only work with people that are easy to work with. I don't have time or patience for difficult people.

Bill Roberts

Jun 01, 2016 12:20 AM
Mike Cooper, Broker VA,WV

Bill, the older I get, the more understand that last line. 

Jun 01, 2016 04:29 AM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

Great lesson, Mike... and I know this is something all successful agents learn early on.  The ones who fail are the ones who never get to the NO stage. Thanks for the post.  

Jun 01, 2016 12:31 AM
1~Judi Barrett
Integrity Real Estate Services 116 SE AVE N, Idabel, OK 74745 - Idabel, OK
BS Ed, Integrity Real Estate Services -IDABEL OK

I learned to not do BPOs early on.... you are so right, pay is low and they are very time consuming!  

Jun 01, 2016 11:17 AM
Mike Cooper, Broker VA,WV

Judi, it has gotten so low now that it's insulting. I used to run the price up quite a bit, but I don't even bother negotiating any longer. 

Jun 01, 2016 11:24 AM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

I too gave up BPOs and also REO listings because of the time involved. Business couldn't be better. Thanks for sharing your lesson learned. 

Jun 30, 2016 01:27 PM
Mike Cooper, Broker VA,WV

Debbie, I know the BPO / REO companies have to make money too, but it's gotten so ridiculous that it makes no sense to work with them.

Jun 30, 2016 09:42 PM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

When you've been programmed since childhood to be agreeable and try to help everyone, learning to say no is like climbing a steep mountain. But... it sure does feel good when you finally learn how to do it! 

Jul 13, 2016 03:21 PM