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A Lesson Learned ~ Trust But Verify

By
Real Estate Agent with Coldwell Banker Realty ~ 512.750.6899

I’m enjoying reading the entries to the contest Debbie Reynolds is offering this month! I’m sure we all have learned a lesson or two in our careers and can pick one to share with the Active Rain community.

In our industry we like to think others are trust worthy but as we all learn sadly that isn’t always the case. Many agents promise things verbally and in writing that simply is falsehoods.

I’ve always subscribed to one of Albert Einstein’s quotes “Know where to find the information and how to use it..that’s the secret to success!” If you have a question than research it until you feel you have obtained enough data to formulate a plausible answer to a question. Make sure you are addressing the right authority for the information needed.

In my first year of selling real estate I was helping a buyer purchase a home in a gated community in a large neighborhood. The MLS (filled out by the listing agent) stated all the amenities the buyer could enjoy living there..community pool, tennis courts, parks, hike and bike trails. My buyer was thrilled! When reviewing the seller’s disclosure I notice the annual fee was lower for this property. Other homes in the community were paying a higher price for the same amenities so I called the listing agent. I was concerned, he told me this community paid lower dues but still enjoyed the amenities.

Something smelled fishy to me! I called the HOA and they were sending out the information for my buyer per the contract but told me this small part for the community had lower dues because they did not have access to the facilities! My buyer made the offer because of the services offered! What to do?

I turned to a seasoned agent in my office for guidance. Thankfully we have an addendum for everything and one includes the ability to review the Resale certificate and information on the community and if the buyer doesn’t approve they can back out within 7 days and get their earnest money back! I used that addendum when writing the offer. I immediately explained to my buyer, she could get out of the contract. She appreciated the fact I had done my due diligence and made the decision to move forward after all. I learned from Ronald Reagan’s quote “Trust but Verify” always!!

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Canyon Creek Neighborhood

I specialize in Listing and Selling homes in the NW Austin Area. I use my experience to guide clients through the process, whether selling or buying. It’s a beautiful thing when your career and a passion come together. I love what I do!

 

Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Dorie,  I spend many hours each verifying information. So much information out there is false.  

Jun 07, 2016 03:13 AM
Noah Seidenberg
Coldwell Banker - Evanston, IL
Chicagoland and Suburbs (800) 858-7917

Great story Dorie, it is so nice to hear that others took you under their wing and advised you.

Jun 07, 2016 03:35 AM
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Dorie,

What a wonderfully illustrated lesson.  Just shows how smart you were then in asking for assistance from a seasoned agent.  No wonder you are a star today in the Austin Real Estate firmament.  Happy Tuesday, A

Jun 07, 2016 03:40 AM
Dick Greenberg
New Paradigm Partners LLC - Fort Collins, CO
Northern Colorado Residential Real Estate

Hi Dorie - Great story. It pains me to say it, but in our industry, verification has to be a standard practice. Whether it's laziness, incompetence or deceit, bad information is ubiquitous and can do a lot of damage.

Jun 07, 2016 06:25 AM
Sheri Sperry - MCNE®
Coldwell Banker Realty - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

Hi Dorie Dillard - good for you... your instincts kicked in. We have to be so careful.

Jun 07, 2016 06:52 AM
Laura Allen, Lake Tahoe - Truckee Real Estate for Sale TahoeLauraRealEstate.com
Coldwell Banker Realty, Tahoe City, CA (530) 414-1260 - Tahoe City, CA
Tahoe Real Estate Agent Helping Buyers and Sellers

Dorie Dillard - Trust but verify all facts and features when buying, or selling. Great advice!

Jun 07, 2016 08:48 AM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Dorie that could have turned out very badly if you had not done your homework and the Buyer had moved forward with out the knowledge she would not have access to everything in the community.

Jun 07, 2016 08:58 AM
Janice Zaltman
United Realty Group - Boca Raton, FL
Energy Efficient And Eco-Friendly Homes in Florida

Hi Dorie:  That you were so on top of your game during your first year in Real Estate says a lot about you. Congratulations :)  Seems like you received the sellers disclosure before you made the offer which is great. Here they give it to you after you make the offer and sometimes it is like pulling teeth to get correct information. Kudos to you!

Jun 07, 2016 09:58 AM
Ed Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

The carpenter's rule is most appropriate for that scenario:  Measure twice but cut once.  Trust but verify is a great way to avoid problems.

Jun 07, 2016 11:20 AM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Dorie- good catch.  Clients depend upon their agent to know what they (the client) needs to know or needs to ask.  Yes trust and verify!

Jun 07, 2016 11:31 AM
Robert Vegas Bob Swetz
Las Vegas, NV

Hello Dorie ...

Wonderful post, great video and your post has been featured to the group:

EXPRESS WITH VIDEOS AT ACTIVERAIN

Jun 07, 2016 11:52 AM
Ruthy Green
Realty Associates - Katy, TX
Real estate agent serving the Katy area

Great article,

I think sometimes we become a little lax in our due diligence.  This article puts me on notice that I need to verify and then verify some more.  Thanks

Jun 07, 2016 12:45 PM
Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Dorie, love the post but your illustration was over the top....boy do I miss President Reagan, what a different environment:))Endre

Jun 07, 2016 05:11 PM
Ginny Gorman
RI Real Estate Services ~ 401-529-7849~ RI Waterfront Real Estate - North Kingstown, RI
Homes for Sale in Southern RI and beyond

Some agents just list & don't verify for sure, Dorie....you always have to be on your game for sure...good for you...our purchase & sales agreements are written for buyers...if they don't like the HOAs up to 10 days prior to closing they can opt out.

Jun 07, 2016 10:35 PM
Roy Kelley
Retired - Gaithersburg, MD

Thanks, Dorie, for sharing your experience. You need to be very careful to verify the facts in real estate transactions.

Jun 07, 2016 11:49 PM
Gayle Rich-Boxman Fishhawk Lake Real Estate
John L Scott Market Center - Birkenfeld, OR
"Your Local Expert!" 503-739-3843

Dorie, these stories are just FILLED with good lessons for all of us! Sometimes people don't "lie", they just don't tell the whole truth. You're such a smart cookie for covering all of the bases! 

Jun 08, 2016 12:22 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Dorie

I think real estate is filled with these moments that must require research and verification. Sometimes people (buyers, sellers, agents, etc.) make assumptions rather than checking. A valuable less for us all!

Jeff

Jun 08, 2016 02:28 AM
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

 Boy I wish I had a dime for every time I have used that President Reagan's quote  Dorie Dillard 

Jun 08, 2016 03:09 AM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Thank goodness for that provision and the buyer was able to make the choice to move forward knowing the facts. That is a good lesson to learn, trust but verify.

Jun 09, 2016 12:51 PM
Marney Kirk
Cummings & Co. Realtors - Towson, MD
Towson, Maryland Real Estate

Great catch, Dorie! I have to think that the seller HAD to know that their home didn't have the amenities included!!!

Jun 10, 2016 11:12 PM