Special offer

Thanks Countrywide

By
Real Estate Agent with Long and Foster Real Estate VA License # 0225089470

I have been working with this particular short sale client since Fall.  To end the whole process, since we weren't getting any contract on the property, the sellers decided they wanted to approach Countrywide about a Deed in Lieu of Foreclosure (DIL).  After talking Loss Mitigation, it was determined that the sellers would leave the home on the market for a short sale contract, but would actively pursue the DIL.

For weeks now, when calling to check the status of the DIL, I am told we are "in the middle of the process."  I know there was an appraisal ordered, because the appraiser and I have talked after he wrote up his report.  The notes that Loss Mitigation go over with me show that Title Work has also been ordered.

So yesterday, I pushed Loss Mitigation harder for answers, because it just felt like something beyond the usual disconnect was going on.  My sellers were told things I had not been told.  In fact, they were told things that I was told DID NOT happen.  For instance, that the title work was in, my sellers were told.  I was told, it was not.

Turns out, we were not in the middle of the DIL.  The file was closed in February due to a lien on the property.  Go figure...the bank's not getting their mortgage payments and neither is the HOA.  Sad thing is, there is no lien on the property from the HOA.  My sellers have depleted their savings keeping the payments going to the HOA so they COULD get approved for the DIL

Thanks Countrywide.  Thanks a lot.

Comments(15)

Shielamarie Suttle
Help-U-Sell Superstition Gateway - Mesa, AZ
Realtor, ASP, CNE
This frustration happens all too often. Unfortunately it's our clients that have to pay for it. Keep your head up!
Apr 29, 2008 11:33 AM
Sean Allen
International Financing Solutions - Fort Myers, FL
International Financing Solutions

Mortgage Companies cease to amaze me. Instead of trying to cut their losses, the knuckleheads who make decisions increase their out of pocket expenses even more by maing stupid decisions.

Sean Allen 

Apr 29, 2008 11:38 AM
Andrew Baumbach
Homestead Realty Inc. - Milwaukee, WI
Greater Milwaukee Real Estate

From what i have been hearing, the future does not look so good for countrywide and they probably won't be able to make it through this rough patch.

Maybe you'll get a chance to dance on their figurtive grave.

Short sales are always hard with the effect that it has on the sellers, we come in to help and they (Banks) ask us to take a cut, even though we work our tails off to get an offer. And from what I have been hearing it costs the banks from $20-$40k per 100k owed if they have to reposess the property.

 

Apr 29, 2008 11:40 AM
James Lowenstern
Castles Unlimited® - Newton, MA
Castles Unlimited. Newton MA Real Estate
I have a short sale in NON-MOTION with Countrywide too.  The offer went in before Thanksgiving.  3 appraisals later we were told that it looked like we had an acceptable offer.  "You will hear from us in about 5 business days".  THAT WAS A MONTH AGO AT LEAST!  We just presented a new offer yesterday for $20,000 less with the same buyer.  They are not interested in paying the old price with the market continuing to slide.  Good luck to Countrywide...they will get what they deserve in the end I'm sure...A GOVERNMENT BAILOUT.
Apr 29, 2008 11:49 AM
Anonymous
Mary Jo Quay

I am entering a shortsale with Countrywide and asked what the turnaround on an offer would be. They told me about 10 weeks.  Wells Fargo says 30 days, and it winds up being over two months.  This is a lose/lose/lose situation. The seller loses, the bank loses, the agent loses.

What would it take in the way of education, or some standarization to make working with the banks work for everyone?  Not every agent can work a short sale, there needs to be some basic level of competency.  Wouldn't it be in the best interests of the banks to work out sales instead of foreclosures?

Apr 29, 2008 12:38 PM
#5
Gene Allen
Fathom Realty - Cary, NC
Realty Consultant for Cary Real Estate
Is it ever going to end this madness of short sales and banks too undermanned to do anything about it.
Apr 29, 2008 12:47 PM
Audrey June-Forshey
RE/MAX Realty Services - Darnestown, MD
GRI, Gaithersburg, MD
Chris Ann, I just dont have the patience to deal with the banks.  I have had a couple of short sales to deal with and it is like reasoning with a band of monkeys - I will help my clients but only my clients that need me, I don't go out looking for these transactions. 
Apr 29, 2008 12:54 PM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA
Short sales are definitely going to try your patience and make you question your sanity.  However, I am putting together a short sale class in our area (Northern Virginia) to help educate buying and selling agents that are dealing with them, what they can do to make it more effective.  That's the best the Realtor community can do, Educate, Educate, Educate.
Apr 30, 2008 03:59 AM
Michael Wayne Jackson
Coldwell Banker - Novato, CA
Broker - Seniors Real Estate Specialist Novato

What a mess Chris. So it sounds like the easier route would have been to get a buyer for the short sale.

Apr 30, 2008 06:14 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA
Mike:  We've been trying the whole time for a buyer in a short sale.  However, we are having a tremendously hard time with that as a result of the over inflated HOA and Condo fees.  $296/mo and $235/mo respectively.  My sellers are just ready to be done with it.
Apr 30, 2008 10:03 AM
Dawn Harmon, San Diego Realtor, Broker/Owner
Pacific Homes & Estates - San Diego, CA

We had a good experience with Countrywide....SFR, CW 1st and 2nd - pre-NOD short sale closed last week.  It was the fastest one we have closed to date.  Shockingly, there are some 'good' stories....

May 01, 2008 03:47 AM
Rhonda Burgess
Southern Living Realty Partners - Smyrna, TN
Moving to Nashville TN Real Estate Specialist

Sometimes it depends on your luck.  I had a relatively good experience with Countrywide in Texas on getting a short sale approved.  That's my only experience with Countrywide though.

May 01, 2008 03:55 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA
Rhonda & Dawn:  I had a previous experience with CWide that was actually successful in a very short time frame.  Evidently, not so for this one.
May 01, 2008 07:28 AM
Heather the Realtor Orlando, Lake Mary
LemonTree Realty - Orlando, FL
First Time Home Buyers, Bank Owned Homes
To everyone dealing with Country wide use this number to get through to the loss mitigation department which will help you a little more. I am knock on wood having a decent success rate with them. 866-880-1232
May 01, 2008 08:56 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA
Heather:  That's a great tip.  Thanks a bunch.
May 01, 2008 03:22 PM