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What ELSE does really good real estate marketing copy look like?

By
Services for Real Estate Pros with Marte Cliff Copywriting

What ELSE does really good real estate marketing copy look like?

Yesterday's message was about making your words transparent by avoiding errors and making the copy physically easy to read.

Really good real estate marketing copy has two more important attributes:

  • It looks like it's about the reader.
  • It looks like it was written to just that one person.

First – it's all about them.

Even though your message is "about" you and what a superior agent you are, it can't look like it's all its not all about youabout you.

It has to be about the reader and what interests that reader. Of course you'll get to all the benefits of choosing you, but that comes later – AFTER you've gotten the reader's attention.

  • You can begin with a statement he or she will agree with.
  • You can begin with a question about his or her situation, wants, or needs.
  • If you can begin the first sentence with the word "you," do it.
  • You mustn't begin with "I" or (shudder) "I want."

There are only two places where "all about you" fits. One is your agent bio or profile, and the other is your personal brochure. And even there, it all needs to tie back to how those things "about you" make you someone the potential client will like and trust.

Next – it has to look like a personal message.

chatting over coffeeEven if you're sending the same letter to 1,000 people, make it look like it was written to just one person.  One person at a time will read it, and that person wants to be seen as an individual, not as a member of a herd.

So never say "Dear Friends," or "Dear Homeowners."  If you don't know the person's name or can't personalize your mailing, at least get rid of the plural.   

As you begin to write, visualize one person in your target audience. Think about that person's wants, needs, and concerns. Think about what you would say if you were sitting down to enjoy a cup of coffee with that one person.

If your list is too diverse for you to visualize just one person who would be representative of the group, consider dividing your lists. Remember that your first time buyer and your luxury home buyer don't have quite the same anxieties. Nor do all of your sellers have the same kinds of motivations or concerns.

Boastful man image courtesy of bplanet@freedigitalphotos.net

Chatting over coffee image courtesy of  Serge Bertasius@freedigitalphotos.net

Comments(13)

Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Hi Marte ~ another good recommendation. I just hate it when I receive mail that says Dear friends, or dear neighbors. At that point, I just know whoever is writing doesn't know me.

Jun 22, 2016 02:35 AM
Marte Cliff

Yes Nina Hollander - That's kind of like when I get mail addressed to Mr. Marte Cliff. 

Jun 22, 2016 03:01 AM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Marte- I should pin this up by my laptop when I write.  When I'm writing, I am constantly having to remind myself who my audience is, and not try to lump everyone together.  Am I writing to agents or the general public?  Good post!

Jun 22, 2016 02:51 AM
Marte Cliff

Yes Kathy Streib - it's good to know who will read your message. 


When I write blog posts and my newsletter I have to switch my thinking away from writing to real estate consumers - which I do for my clients - and remember that I'm writing to agents and other professionals in the real estate arena.

Jun 22, 2016 03:03 AM
Belinda Spillman
Aspen Lane Real Estate Colorful Colorado - Aurora, CO
Colorado Living!

Very good advice for us when sending out marketing pieces.  It can be a very expensive marketing approach so it pays to get the best bang for our buck by making these adjustments. 

Jun 22, 2016 03:45 AM
Marte Cliff

Belinda Spillman There's no sense in spending money for mailing - or time for emailing - if the piece is doomed from the start. 

Jun 22, 2016 04:00 AM
Dick Greenberg
New Paradigm Partners LLC - Fort Collins, CO
Northern Colorado Residential Real Estate

Hi Marte - More excellent advice about something so many agents - and marketers from all other businesses - get wrong all the time. It really pays to stop and think about making your message specific to the audience's needs and interests.

Jun 22, 2016 06:18 AM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Dick Greenberg You're right that so many get it wrong.

I think of Cabelas - a year or so ago we got a questionnaire asking us which of their products interested us. Even though we filled it out, we still get specialty catalogs that go directly to the trash. Why ask if you aren't going to pay attention? Maybe they think we'll change our minds and take up bow hunting? 

Maybe agents think their first time buyers will switch gears and want to sell and downsize? 

Jun 22, 2016 06:46 AM
Robert Vegas Bob Swetz
Las Vegas, NV

Hello Marte

You are such a great writer, if only I could write like you I would feel so much better 

Featured to the group:

EXPRESS WITH WORDS AT ACTIVERAIN

Jun 22, 2016 11:43 AM
Marte Cliff

Robert Vegas Bob Swetz - I thank you for the beautiful compliment, but don't forget - we each have our own talents. I'm sure there are things you do well that I wouldn't dare to attempt. 

Jun 22, 2016 01:22 PM
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

Excellent message here. It's so true that the one person who is reading the marketing is the one you should be addressing...

Jun 22, 2016 09:44 PM
Marte Cliff

Thanks Lawrence "Larry" & Sheila Agranoff. Call 631-805-4400 (c) - that one is easy to forget when you know you're writing to a whole group. I had a client once (not real estate) who really wanted to write "Hey you guys..."

Jun 23, 2016 07:49 AM
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

Great reminder, Marte Cliff ... it's easy to get into bad or poor writing habits.  Your posts remind me to check, check, think, check again ...

Gene

Jun 23, 2016 07:42 AM
Marte Cliff

Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi Why is it that good habits slip away so easily while bad ones just slide right in and stick? 


It's a strange fact of life. 

Jun 23, 2016 07:50 AM
Rebecca Gaujot, Realtor®
Lewisburg, WV
Lewisburg WV, the go to agent for all real estate

These are great tips to remember when writing. I've recently received emails to "Billie"...not Rebecca... I just delete and don't bother reading the email as the writer doesn't know who I am.

Jun 26, 2016 12:53 PM
Marte Cliff

Rebecca Gaujot, the Go To Realtor® Have you ever been called Billie - or did they just pull that out of thin air?

Jun 26, 2016 01:22 PM
Laura Allen, Lake Tahoe - Truckee Real Estate for Sale TahoeLauraRealEstate.com
Coldwell Banker Realty, Tahoe City, CA (530) 414-1260 - Tahoe City, CA
Tahoe Real Estate Agent Helping Buyers and Sellers

Marte Cliff - A great letter writing tip - never address it to a general group always go with the individual name!

Jun 26, 2016 02:26 PM
Marte Cliff

Yes Laura Allen, Lake Tahoe - Truckee Real Estate for Sale www.TahoeLauraLuxuryHomes.com - and if you are unable to personalize, at least go with a singular such as Dear Friend or Dear Tahoe City homeowner - not Dear Friends. 

Jun 26, 2016 02:38 PM
Matthew Klinowski, PA
Downing Frye Realty - Naples, FL
Naples Golf Guy | Find Your Dream Lifestyle

Great tip Marte. 

Jul 02, 2016 04:30 AM
Marte Cliff

Thanks Matthew Klinowski - I don't know how I missed your comment back in July, but I did. Sorry!

Jan 28, 2017 11:19 AM
Roy Kelley
Retired - Gaithersburg, MD

This is excellent advice to share with real estate professionals.

Jan 28, 2017 06:14 AM
Marte Cliff

Thanks Roy Kelley. We all want to attract, not repel, with our words.

Jan 28, 2017 11:20 AM
Beth Bromund
Coldwell Banker Weir Manuel - Rochester, MI
REALTOR (248) 651-3500

These are great tips to keep in mind.  Thanks, Marte Cliff !

Feb 10, 2017 02:14 AM
Marte Cliff

Thanks Beth Bromund -and thanks for reading my posts!

Feb 10, 2017 08:36 AM