Special offer
Home > Blogs > Lou Ludwig > Lou Ludwig Blog
bookmark_border

Wowing Your Customers

By
Education & Training with Ludwig & Associates

Wowing Your Customers

“Customers are not looking for good customer service.

Customers want you to wow then with exceptional

customer service.”

Lou Ludwig, Sales and Management Consultant,

Success Coach, Speaker, Trainer and Author

 

As I see it . . . . . . . .    

Wowing your customers

 

When you provide your customers with exceptional customer service . . . . You will wow your customers . . . . in return they will become raving fans of your business . . . . and speak favorably about you and your business.

 

Raving fans become a big part of your sphere of influence. They will return to you to do repeat business with you . . . . and will freely refer new customers to you.

 

Providing a wow customer experience . . . . . is not a casual occurrence. It’s a planned . . . . and consistent on purpose activity. Exceptional customer service will increase your business . . . .  and the number of referrals that you generate on a steady basis.

 

Wowing your customers . . . . is not an option . . . . It’s a must.

 

©2016 Lou Ludwig Success Tips, Sales and Management Consulting, Success Coach, Speaker, Trainer and Author

 

Show All Comments
Nicholas Crane
Woodland Companies - Cadott, WI
Managing & Appraising Forest Land

Thanks Lou

Customer service is something that I think we all could continually get better at. 

Jun 28, 2016 01:52 PM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Lou Ludwig - yep, those unexpected extras to your clients -- and they just say - WOW!

Jun 28, 2016 02:51 PM
Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Lou you make a good point, maybe I am just getting so much bad customer service that I would be content with "good customer service":))Endre

Jun 28, 2016 04:32 PM
CA COASTAL ESTATES Lauren Selinsky Perez CRS
California Coastal Estates - Aliso Viejo, CA
"Your Real Estate Broker" #oclauren

I am all about that customer service and that TX hospitality. I had to bring that to CA with me. :)

 

Lauren Selinsky

Jun 28, 2016 05:00 PM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Hi Lou.  I do my vest to wow them, though some people seem to be immune to wowing!  

Jun 28, 2016 08:35 PM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Lou Ludwig ,

You are right "wowing" your clients with exceptional customer service is not accidental. It's thought out and done consistently. It's a must if you want referrals and repeat business.

Jun 28, 2016 09:12 PM
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
Retired New Hampshire Home Stager

I'm living this right now. My husband and I are very disappointed in the service we are receiving from someone we thought we could rely on.  I'm sending an email to him today expressing our disappointment and hope things improve.

Jun 28, 2016 10:04 PM
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

That's why we treat our clients the way we want to be treated and we WOW them!

Jun 28, 2016 10:10 PM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Good morning Lou. It is all about the "WOW" factor! Go for it! Enjoy your day!

Jun 28, 2016 10:50 PM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good Morning Lou - Wowing customers is the best form of promotion.  Create that emotional bond.

Jun 29, 2016 12:23 AM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Hello Lou Ludwig,  I use to talk about wow all the time and tell people that was my job to wow them.

Jun 29, 2016 04:35 AM
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

I always set out to WOW. My clients know it, too. 

Jun 29, 2016 11:06 AM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hi Lou -- however it is achieved --- WOW is a nice standard.   

Jun 30, 2016 07:13 AM
Robert Vegas Bob Swetz
Las Vegas, NV

Hello Lou

I love wowing my customers and your post has been featured to the group:

NIGHT OWLS AT ACTIVERAIN

Jul 03, 2016 05:12 AM
Back to Top

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?