Tip to Get Callers to Send a Message and Not Just Hang Up

By
Real Estate Agent with Berkshire Hathaway HomeServices PenFed Realty, Your Clarksville Real Estate Professional TN Broker: 208698
http://actvra.in/4Yvm

iPhone Users Heads Up

If you can't take a call because you are on the other line or with a client or it is simply inconvenient, you can still respond by using your Respond with Text message feature in your iPhone. These instruction are for iPhone users and sorry Droid users but I am sure you have a similar feature you may want to look up.

I have found that callers generally will not leave a message but will text me if they know I have my phone with me and just can't answer my phone at the moment. This has saved me losing new leads and earned me new business. Even if I am with a client I can discreetly push one of my preset text responses to let the caller know I am on the other end of the line and want to hear from them.

Here's how it works. Go to Settings then Phone. Click on Phone and then select Respond with Text. This is where you can choose what to say and customize your messages. First make sure your messages are saying what you want to say. You have 3 text messages you can formulate and I choose to make mine short and to the point.

The next time you are unable to take a call hit the button to respond with a text message. My first message is the one I use the most. I ask the caller to text me because I realize they will probably never listen to my voicemail and hang up before it starts. But they will send a text as soon as they get the preset response I send them. It really saves me time and wondering what the call was all about. Then I can see if I need to excuse myself for a minute and handle it or send a quick text back to let them know I am on it. In this business we need all the time saving tips we can get.

Respond with text features

Try different messages to see what works for your style. These work 99% of the time for me and my situations. Feel free to use my presets if you like. Regardless don't let this feature go unused. It will help you handle your business better and your clients will like it too because you are responding immediately to there call.

Tip to Get Callers to Send a Message and Not Just Hang Up

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When you need Real Estate services in Clarksville TN

                  it would be my pleasure to assist you!                             

        "The Real Debbie Reynolds"

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Berkshire Hathaway HomeServices-PenFed Realty

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Re-Blogged 2 times:

Re-Blogged By Re-Blogged At
  1. Tony and Suzanne Marriott, Associate Brokers 07/11/2016 10:20 PM
  2. Ginger Harper 07/13/2016 12:40 AM
Topic:
Real Estate Technology & Tools
Groups:
Bright Ideas
Bananatude
iPad and iPhone users
Tags:
text messages
iphone
tips

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Rainmaker
752,511
Jan Green
HomeSmart Elite Group,Scottsdale, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

Simple and helpful!  I've done this before when talking or hit "custom" to ask a question, etc.  I tried your suggestion to reset them, but there is no way to save them once I type them in. Weird!

Jul 13, 2016 09:36 AM #97
Rainer
203,276
Doyle Lee Austin Davison Iv
Surf City Realty 714-968-6767 - Huntington Beach, CA
28+ years serving Investors/Banks/Buyers/sellers

I like the one.. to much noise or I'm in a bad mood, I'll call you back later...lol

Jul 13, 2016 01:05 PM #98
Ambassador
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Debbie Reynolds
Berkshire Hathaway HomeServices PenFed Realty, Your Clarksville Real Estate Professional - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

I like some of the other suggestions I have seen. I may change mine up and try something new but I will keep my fave about texting.

Jul 13, 2016 01:48 PM #99
Rainmaker
585,707
Lauren Selinsky Broker CRS
California Coastal Estates - Aliso Viejo, CA
"Your California Real Estate Broker" TM #oclauren

I absolutely love that feature on my iPhone Debbie Reynolds Can't say I have made any excuse, but the truth. Usually, it's the:

"I can't talk right now...can I call you back" text.

Lauren Selinsky

Jul 14, 2016 05:19 PM #100
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Bob Crane
Woodland Management Service - Stevens Point, WI
Forestland Experts! 715-204-9671

Good advice Debbie, my phone has this built in also, and I really should use it more.

Jul 14, 2016 08:23 PM #101
Rainmaker
728,364
Elyse Berman, PA, CRS
Realty Associates Florida Properties - Boca Raton, FL
Pet-Friendly Realtor, 561-716-7824

Debbie Reynolds  Thank you for this post!  I have now set up Respond with Text.  I'm sure it's going to be very useful.

Jul 15, 2016 06:58 AM #102
Rainmaker
367,319
Terri Poehler
Realtor - Coral Springs, FL
Coral Springs Real Estate Agent

 I have gotten a text message while calling somebody and I thought this was really neat I just never had the time to set it up now I'm going to. 

Jul 15, 2016 11:43 PM #103
Rainmaker
232,140
Tony Morganti
RE/MAX Crossroads in Cuyahoga Falls and Stow, Ohio - Cuyahoga Falls, OH
CRS, ABR - Cuyahoga Falls, Stow

Very helpful post.  Thank you!

Jul 16, 2016 12:09 AM #104
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Patricia Kennedy
Evers & Company Real Estate, Inc. - Washington, DC
For Your Home in the Capital

Wow, Debbie!  It never occurred to me that I could personalize my messages like that.  So thank you!

Jul 16, 2016 02:28 AM #105
Rainer
215,461
Phil Ormsby
Cabana Real Estate LLC - Parrish, FL
Cabana Real Estate - Live where you play!

Thank you for the timely reminder. I used to use this feature and for some reason, forgot to set it up again when I switched phones. I can confirm the feature is available on Android. To access it (on my Nexus 6 running the latest Android version Marshmallow 6.0.1)

 

Open the phone app > 3 dots top right corner > settings>  quick responses.

 

 

Jul 16, 2016 10:36 PM #106
Rainmaker
2,373,074
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Debbie. Some great ideas and information here. That said, I'm glad I have no reason to immediately respond today.

Jul 16, 2016 11:26 PM #107
Rainmaker
363,087
Hella M. Rothwell, Broker/Realtor®
Carmel by the Sea, CA
Rothwell Realty Inc. CA#01968433 Carmel-by-the-Sea

Great idea, don't know why I haven't done so before, Debbie Reynolds 

Jul 17, 2016 12:30 AM #108
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Patricia Kennedy
Evers & Company Real Estate, Inc. - Washington, DC
For Your Home in the Capital

Hi, Debbie!  This post is on this morning's list - Last Week's Favorites on ActiveRain: July 10th-16th.  Hope you enjoy the rest of your weekend!

Jul 17, 2016 12:31 AM #109
Rainmaker
234,407
Jeffrey Stevens
Berkshire Hathaway HomeServices NM Properties - Las Cruces, NM
Jeffrey Stevens Realtor®/Associate Broker

Great tip, Debbie. I know there a lot of folks out there that have little knowledge of all a smart phone can do!

Jul 17, 2016 02:18 AM #110
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Jerry Newman
Brown Realty, 210-789-4216,www.JeremiahNewman.com - San Antonio, TX
Texas REALTOR, San Antonio Military Relocation

Hi Debbie, I am a Droid user with my Samsung Note 4, and it has similar features like you mentioned above. It's not always convenient to answer every call, and you're right about many won't leave you a voice message either.

Jul 17, 2016 05:36 AM #111
Rainmaker
16,731
Ron McCord
RE/MAX - Tustin, CA
Multi Family Specialist Orange County California

Have seen others using this, may give it a try!

Jul 17, 2016 07:18 AM #112
Rainmaker
658,334
Jill Sackler
Broker Associate, Charles Rutenberg Realty Inc. "Said and Done!" - Long Beach, NY
LI South Shore Real Estate - Broker Associate

I always meant to use this feature more than I actually do. I'm going to make a concerted effort from now on because you're right, no one listens to voice mail anymore.

Jul 17, 2016 11:50 PM #113
Rainmaker
666,174
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

This text is the best short email that I find it extremely useful.

Keep up coming with innovative technology.

Sam Shueh

Jul 18, 2016 01:13 AM #114
Rainmaker
30,539
Sherry McNabb
RE/MAX Grand - Katy, TX
Local Roots | Global Reach

I really liked your customization of the pre-set messages.  Thanks so much for the great tip!

Jul 18, 2016 05:23 AM #115
Rainer
72,383
Kathy Booth, Setting the Stage
Setting the Stage - Newmarket, ON
Home Staging and ReDesign Professional

what a great idea.  I'm going to try this.  Thank you!

 

Jul 24, 2016 01:10 AM #116
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Your Dedicated Clarksville TN Real Estate Agent
Clarksville and Real Estate are my specialities! May I help you?
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