Written by:
Darleen McCullen, REALTOR®, Broker
Keller Williams Realty
Phone: 919.454.8864
Email: darleen@darleenmc.com
WARNING: This is a RANT- because I'm frustrated with the total lack of professionalism amongst some in this industry! (Not all - but some!)
I'm not sure why I continue to be surprised when speaking with clients and potential clients - and they say things to me like:
"Thank you so much for calling me back when you said you would."
OR
"You have a high level of professionalism."
OR
"My last real estate agent stopped returning my calls after we closed the sale."
OR
"If you don't know the answer to my question, you actually say 'I don't know' and go find out for us - instead of pretending to know and giving false information."
What's going on here?
I, a conscientious real estate professional, find that I am constantly apologizing for the lack of professionalism in the ranks.
For instance, last summer, when my niece was visiting, I met a gentleman while we were waiting for the children to be dismissed from day camp.
We had a nice conversation - up to the point when he asked what I do for a living. Then, the conversation went South - quickly!
At a minimum, as professionals in this business, we should do what we say we'll do - when we say we'll do it.
Under promise - over deliver!
I don't rant very often, but it felt good to get it out!
Thanks for reading!
And let's all strive to do exactly what we say we're going to - so that we can help raise the Public's perception of us as professionals.
REALTOR® on a Mission... NOT Just Seeking a Commission!TM
Phone: 919.454.8864
Website: http://www.darleenmc.com/
Disclaimer: Opinions expressed by those who are part of the ActiveRain community, including those providing comments relating to this blog, are their opinions and their alone - and do NOT reflect the opinions of Darleen McCullen and Keller Williams Realty. Darleen McCullen and Keller Williams Realty are not responsible for the accuracy (or lack thereof) or content provided by others.
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