I've been looking for a subje
ct that I can write about on a regular bases. Easy enough answer, Tech Support Tickets!
One of the main questions I get asked at the support desk is how can you change your username. You cannot change your username, but I can change it for you.
Here are some easy tips for when you send in a ticket like this:
- Make sure you give me your current username. If you are not logged into ActiveRain when you send in this ticket, I will not know what your current username is. So just in case, let me know what your username is.
- Have a NEW username already picked out. To see if the username is available, put http://activerain.com/(username) into your browser, and change "(username)" to the username you want to use. If you get someone's profile then the username is in use, and you need to pick another one.
- A username cannot have capital letters, or spaces.
- Make sure that the username I have changed it to is spelled right. I copy and paste exactly what you tell me you want as your username, so it is up to you to make sure that it is spelled correctly.
- Log into your account after you receive my e-mail saying your username has been changed.
- Write your new username down somewhere. Some good places are a piece of paper on your desk, in a Word Document on your computer, an old shoe, business card or even your spouses forehead...I'm kidding!!
After I have changed your username, I will let you know. So there will be no need to keep e-mailing asking if it has been done :)
Keep watching for more blog entries from this series!
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Now if only you can merge two blogs without losing points...