Coffee Is for Closers. Why every Real Estate Office needs one to survive!

Thursday, May 1, 2008

I`ve been avoiding a recruiter for a several months. They refuse to take no for an answer.
They were hired to locate a "Closer" who can turn around an established Real Estate Office in Orlando.


They apparently, like the way we conduct ourself when doing Real Estate and the job of "CLOSING"....


I like to use the:AIDA METHOD in closing.


For those who have never heard of AIDA,here it is:


AIDA is an acronym used in marketing that describes a common list of events that are very often undergone when a person is selling a product or service:
A - Attention (Awareness): attract the attention of the customer.
I - Interest: raise customer interest by demonstrating features, advantages, and benefits.
D - Desire: convince customers that they want and desire the product or service and that it will satisfy their needs.
A - Action: lead customers towards taking action and/or purchasing.

They continue to call me asking me to speak with the Broker/Owner. Truthfully, I`m busy and relocating to Orlando isn`t an option .

I`ve explained all this,yet they continue with a barrage of calls.

Yesterday, the Broker/Owner called offering a package in his words "I couldn't`t refuse".

I`ve done our due diligence on this particular company.Eventually, they want to franchise.
They have 5 locations and somewhere north of 1200 Active Agents. There lies the problem.
The offices seem to lose more transactions then they win. Overall, the agents don`t seem to know "How to Close".


Whether, they`re not paying attention, following -up or just plain offering ridiculous offers, there is a deep problem,in which the Owner is willing to compensate me dearly!

In order to run a successful office, there has to be at least "A CLOSER", one who knows how to deal with agents,buyer`s,sellers,lenders,title companies and attorney's in order to insure the transactions make it to the closing table.

It`s impossible to have 1200 and a low closing ratio, something is very wrong.

I spoke to the Broker/Owner for 15 minutes and could tell by their voice how serious they were in hiring me.

It`s impossible to count how many transactions I`ve assisted our agents,i only look at the overall numbers,which is what differentiates our office remaining prosperous or closed.

Some of our agents take it for granted what I do! Others appreciate it greatly.
It took me years to hone in on our negotiating skills, it didn`t happen overnight!

Back to the Broker/Owner. He was fascinated on our actual closing ratio.
He wanted me to visit and spend a few days consulting his managers.

I may have found a new career. Who knows!

Every Real Estate Office needs at least 1 Closer to assist other Agents!

 

 
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17 Comments on Coffee Is for Closers. Why every Real Estate Office needs one to survive!

Sounds like you have it all under control.  Have you ever considered relocating to Texas?

05/01/2008 06:21 AM by Melody Botting RE/MAX Empire Realty


Sounds like they are looking for another babysitter to clean up the mess. I think the going rate is $5 an hour.

05/01/2008 06:44 AM by Neal Bloom-Realtor ® Assoc.-CRS-Weston FL (RE/MAX Premier Associates)


I see it coming...Scott Daniels - brokerage rehabber!  Seminars, book deals, a column in the Realtor magazine....TV interviews....

05/01/2008 06:52 AM by Gary Waters - Real Estate Agent Viera Suntree (Century 21 Baytree Realty www.moving2brevard.com)


Gary,

LMAO! One never knows. After seeing some of these so called Guru`s out there,one thing is clear,many never sold a pracel of dirt!

 

Neal,

They may have a court jester position opened, are you interested?? ") 

05/01/2008 06:54 AM by Scott Daniels Florida Real Estate 2.0. Agents Earn 100% Commission. (Florida List For Less Realty, Inc. Broker/Owner. )


I think the owner/broker should hire another 1200 agents,that way the ratios don't have to increase. Just kidding! Good Luck with the culture, and thin out the herd.

05/01/2008 06:56 AM by Greg Hampton North Georgia Mountain Property,Blue Rid (Re/Max Around The Mountains)


GH,

Having 1200 agents can lead to a tremendous amount of potential business. At that rate they should have 100 new listings a month.

Do the math.

Something is very,very wrong.

Maybe it`s the training, who knows?

05/01/2008 07:12 AM by Scott Daniels Florida Real Estate 2.0. Agents Earn 100% Commission. (Florida List For Less Realty, Inc. Broker/Owner. )


Just be blunt and tell the recruiter to quite calling if you arent interested. But you may want to consider a book and seminar deal!

05/01/2008 07:13 AM by Laura Jefferson (Asset Realty)


LJ,

There is a video coming out in which i was hired to do a "How to in Short Sales".

It`s a beginning platform for me..

 

05/01/2008 07:17 AM by Scott Daniels Florida Real Estate 2.0. Agents Earn 100% Commission. (Florida List For Less Realty, Inc. Broker/Owner. )


Just because you have a real estate license doesn't mean you can close a deal.  And, you can lead a horse to water but you can't make them drink.  There are a ton of agents out there that are starving because they don't know how to close, can't learn how to close and probably should be looking for another career path.  It's just odd to have 1200 of them in one place.

05/01/2008 07:20 AM by June Piper-Brandon, CRIS, ePro, Broker (Advance Realty Anne Arundel Inc.)


I have a sign over our coffee station that says COFFEE IS FOR CLOSERS! It reminds people to get back to work...lol

05/01/2008 07:21 AM by Clint Miller - www.recr.com (Real Estate Client Referrals LLC)


JP,

Actually not one place,their in 5 different offices around the Orlando region.

Clint,

"ABC" my friend...

05/01/2008 07:24 AM by Scott Daniels Florida Real Estate 2.0. Agents Earn 100% Commission. (Florida List For Less Realty, Inc. Broker/Owner. )


At the end of the day we often forget we are sales people and ignore the ABC's or in this case the AIDA's of making a deal

05/01/2008 07:28 AM by Charlie Ragonesi Big Canoe Realestate Jasper,Ellijay,Ball Ground,Benttree (All Mountain Realty)


Scott, This sounds like it could be an opportunity. 1200 agents is a whole bunch of opportunity!! I guess a thinning of the troops would be the first order of business. Hey we never know were life will lead us. 

05/01/2008 08:07 AM by Bryant Tutas-Tutas Towne Realty, Inc


I'd be skeptical of the office morale issue.  As we all know, it is much harder to keep a positive attitude in a sea of negativity, than it is to keep a negative attitude in a sea of positivity.  You are, quite likely, outnumbered here.

05/01/2008 08:44 AM by Chris Ann Cleland, GRI (Long & Foster)


Scott -

Offer to come as a guest speaker.  I'm sure you could put together a wonderful presentation/training session, and charge an appropriate fee for sharing your expertise!

05/01/2008 01:14 PM by Stanton Homes - Penny Hull: Raleigh Area Custom Home Builder (Stanton Homes Inc - Raleigh Custom Homes)


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Real Estate Agent: Scott Daniels Florida Real Estate 2.0. Agents Earn 100% Commission. (Florida List For Less Realty, Inc. Broker/Owner.  )
Scott Daniels Florida Real Estate 2.0. Agents Earn 100% Commission.
Cooper City, FL
More about me…
Florida List For Less Realty, Inc. Broker/Owner.

Office Phone: (954) 874-3600
Cell Phone: (954) 275-0200
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Florida List For Less Realty,Inc. visit our web site @ www.listfloridahomesforless.com

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