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Connect with Your Ideal Customer on Your Website

By
Real Estate Agent with The Gasset Group & Get It Done For Me Virtual Services 13253167-SA00

There are really only two reasons to have a website. One is for branding and the other is for connectingwith your avatar, or your ideal prospect who will turn into your ideal customer. 

 

When agents ask me to review their websites, 85% or more of the time, I have to break bad news to them. The sites are rarely set up to be focused on a specific niche or a specific avatar. 

 

The look and feel of your website needs to connect with whoever it is you want to do business with. 

 

In this post we will go over look and feel of websites: 

 

The first thing you want to make sure of is that your site is not too busy.  If your visitor gets confused, they will leave your site. Confused minds don't buy or sell. 

 

You want to have a lot of white space with plenty of room in between lines and paragraphs, etc. 

 

Your website has a very important focus: 

 

1. 10% of the job of your website is to make it clear to your visitor that he or she has landed in the right place. 

 

2. 90% of the rest of the job of your website is to convince the vistitor to work with you instead of the thousands of other agents he or she could choose to work with. 

 

Your home page needs to accomplish this. 

 

Truckee homes for sale

 

The most clicked on page on a website is the "about" page.

 

This is across all businesses, all niches. This includes real estate agent websites. 

 

But 90% or more of the websites I look at are really missing the opportunity to connect from their about page. Most about pages are boring and read like canned content.  Rarely are they personal. But they should be. 

 

Review your about page: 

 

  • Add a personal photo of yourself. Make sure it is authentic. I like photos that are taken outdoors around gardens or waterfront. This makes you appear more approachable. Refrain from the temptation of adding glamour shots or portrait studio photos as those rarely look real. 

 

  • Write your about page in first person; tell your story. Human beings LOVE storytelling. Remember, before people were writing they would pass down stories from generation to generation. It is the fastest way to learn. People love to be involved in the story. So open up your journey to welcome your visitors along. 

Here is part of an example. The story continues with more images, etc. 

About pages on websites

 

Back to home page messaging: 

 

  • Think about the main image which needs to be extremely relatable and match your geo target. 

 

For instance just because you sell real estate in Florida does not mean you should have a graphic of the beach on your home page as your main web graphic.

 

 

What if you work inland and the beach is over 30 minutes from where you sell homes? It is not representative of your geo target and it is also not going to attract the person that wants to live in the area you work. 

 

If you sell homes in the country, don't use images of the city. 

If you sell homes on the beach, don't use images of the desert. 

Some of these are obvious but I see SO many agents make this mistake. 

If you sell condos, don't use images of single family homes and visa versa. 

If you sell on the river, share images of the river and homes with a view on the river, but not the lake and not the ocean.

 

custom website design for real estate agents

 

 

Once you have your main message laid out: 

 

Create the reasons why the visitor should choose you as their agent. Share your expertise of your market, have your home page keep on going. Many people will not scroll for long, but the serious ones will.

 

Sprinkle CTAs all through your pages and posts.  You should have very easy to see, easy to understand 'call to actions' on all the pages of your website.

 

 

Check out these websites I designed - some are still in progress.  

 

Pleasanton Home Values 

 

Pittsburgh Waterfront Homes for Sale 

 

Santa Cruz Oceanfront Homes for Sale 

 

Pewaukee Homes for Sale 

 

Homes for Sale in Reno Nevada 

 

Lake Tahoe Lakefront Homes for Sale 

 

International Properties & Investments 

 

Builders' Wonderworld 

 

and more are coming on board as we speak. 

 

 If you want me to help you with your website,

                      text me at 561-502-1577. 

 

 

Posted by

Never miss an important post- follow me on my ActiveRain Blog 

In real estate we service Utah County, Salt Lake County, Wasatch County, Tooele County. This includes many towns and cities. Some of which are: Provo, Orem, Salt Lake City, Draper, Springville, Spanish Fork, Payson, Lehi, American Fork, Vineyard, Saratoga Springs, Eagle Mountain, Pleasant Grove, and more. 

Katerina Gasset is a real estate agent who is also a digital marketing strategist, website designer and consultant for real estate brokerages, agents, entrepreneurs and small business owners. She is also the owner of Get It Done For Me Virtual Services. 

Katerina is a Certified AI Marketing Specialist. She can help you with ChatGPT, Content at Scale, Neuronwriter, prompting, and many other AI tools. 

She develops products and online courses to empower real estate agents to reach their marketing, SEO, social media and branding goals. Katerina Gasset is a blogger, author, podcaster, and keynote speaker.  

Text Katerina with your name + number to work with her:

 561-502-1577 

 

 

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Comments(24)

Jill Winchel
Royal Shell Real Estate - The Koffman Group - Cape Coral, FL
We make it easy. You make it home.

Your post makes a lot of sense. I will review our website. Thanks for sharing!

Jul 21, 2016 10:47 AM
Katerina Gasset

Thanks Jill Winchel  Make sure to follow my blog here so you can get more tips. 

Jul 21, 2016 10:49 AM
Katerina Gasset
The Gasset Group & Get It Done For Me Virtual Services - Provo, UT
Amplify Your Real Estate & Life Dreams!

Thanks Randy Elliott  and my site is not as good as the ones I build for others... you know... the plumber who does not fix his own leaks...  Photos speak 1000 words, so photos are great for visual connections with the brain. 

Jul 21, 2016 10:48 AM
Claudia Rydel
Rydel Interiors - Chalfont, PA
Rydel Interiors Certified Professional Home Stager

Great information! The people who did my website now offer a newer version, even though my website is only 4 years old I may want to update. Thanks!

Jul 21, 2016 10:55 AM
Katerina Gasset

I have updated our sites about every 3 years, that seems about right. Claudia Rydel  Make sure the rules of SEO, conversion and connecting are followed on your revised site. 


 

Jul 21, 2016 10:58 AM
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

I especially love the builders wonder world website Katerina! It is awesome!

Jul 21, 2016 12:56 PM
Katerina Gasset

Oh Thank you Evelyn Johnston  That was someone Barbara referred to me! I LOVE the builders wonderworld. It is not being used for SEO, but rather to send builders to when the agent meets them. SHe is creating a video to walk them through her processes that we will add to that video placeholder. It is such a direct to avatar site!!! 

Jul 21, 2016 01:44 PM
Evelyn Johnston

I feel so lacking in knowledge compared to what she knows and has said. Barbara told me to take some classes and I am in the process of signing up.  

Jul 22, 2016 07:52 AM
Teri Pacitto
Compass - Westlake Village, CA
Real Estate, Your Style...Your Home...My Specialty

Great info and well written.  Bookmarked to come back to for sure.  Thank you for sharing.

Jul 21, 2016 02:16 PM
Lynn B. Friedman CRS Atlanta, GA 404-617-6375
Atlanta Homes ODAT Realty - Love our Great City - Love our Clients! Buckhead - Midtown - Westside - Atlanta, GA
Concierge Service for Our Atlanta Sellers & Buyers

Nestor & Katerina Gasset 
Thanks for another set of great information!
All the best -
Lynn

Jul 21, 2016 02:39 PM
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
Retired New Hampshire Home Stager

Great information! If a website is too busy and confusing I don't stick around long enough to figure it out. Following your advice will result in a website that makes the phone ring!

Jul 21, 2016 08:37 PM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Thank you for sharing the great tips. I will make some changes to my web site.

Jul 21, 2016 09:25 PM
Donna & Larry Johnson
Keller Williams Real Estate - West Chester, PA
Chester & Delaware County

Great advice! Give them what they want without all the fluff.

Jul 21, 2016 10:21 PM
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

You're so right about being too busy. I too leave sites like that!

Jul 21, 2016 11:07 PM
Lori Webster
Home Smart Premier - Fountain Hills, AZ
REALTOR Sharing Fountain Hills, Scottsdale & more

Thanks for the post. I saved it to review again! ~Lori

Jul 22, 2016 12:16 AM
Jan Green - Scottsdale, AZ
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

Thank you for these very helpful tips.  I'm in the process of re-writing content on my site and will review the "about" page more carefully.  I love your approach - being real!  

Jul 22, 2016 02:48 AM
Katerina Gasset

Thank you Jan Green  as more and more consumers demand authenticity businesses are forced to oblige:) we are no different in the real estate space. 

Jul 22, 2016 09:25 AM
Anna Hatridge
R Gilliam Real Estate LLC - Farmington, MO
Missouri Realtor with R Gilliam Real Estate LLC

Great information!  We are working on our web-page now and will use this to keep us on task.  Thank you

Jul 22, 2016 05:29 AM
Nogui Aramburo
Linda Craft & Team, REALTORS® - Raleigh, NC
Real Estate Professional in the Raleigh Area

Nice post. Defintely saving for later!

Jul 22, 2016 07:39 AM
Thom Abbott
MyMidtownMojo.com |770.713.1505 | Intown Atlanta GA Condo Living - Atlanta, GA
Midtown Atlanta GA Condos For Sale

I just completed a new "about me" page, but I think you've just made me change it once again. I want to have info about why a Buyer or Seller should work with me, but I do like the more personal part first...and I've got it backwards. And my photo is not a studio type one, but I was told it's good to be consistent with the same photo across your social media so people recognize you. But I think I will mix up my page a tad with another personal photo...maybe from my recent trip to Montana, or Hawaii?

Jul 22, 2016 01:35 PM
Katerina Gasset

Thom Abbott  Excellent! I would do the photo more in your element where you sell. You can share your travels on your abou page as well but a little further down the page. 

Jul 22, 2016 03:14 PM
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

Lots of great ideas to think about. Those example sites looked greaet.

Jul 22, 2016 09:09 PM
Mary Hutchison, SRES, ABR
Better Homes and Gardens Real Estate-Kansas City Homes - Kansas City, MO
Experienced Agent in Kansas City Metro area

I think potential customers want to get a feel for the person behind the website--that first impression is so important, esp how you present yourself in your bio

Jul 23, 2016 04:30 AM
Tammy Adams ~ Realtor / Podcaster
Maricopa Real Estate Co - Maricopa, AZ
A Maricopa Agent who Works, Lives & Loves Maricopa

Another tip on the main picture, if the homes in your are are usually around $150,000 don't put one of those mega mansions as you main header. I always laugh when the million dollar home is featured for a market without any. LOL

Aug 13, 2016 07:44 AM
Katerina Gasset

Tammy Adams ~ Realtor Maricopa, AZ Great point! Yes, all the websites that I build match the avatar of the Realtor. If you work in the high end homes, the main focus is a high end home but many of our high end home sites are more about lifestyle so the focus is for instance on the lake - because for instance- in Lake Tahoe- someone buying a home on the lake is going to spend about $3 Million and just tear the house down to build their own house there. So the imagry on your site really has to match your avatar. If you sell $150K houses then you want to show 150K price range of houses to match to your avatar. Thanks so much for the great point! 

Sep 30, 2016 07:42 AM
Eileen Begley
Coldwell Banker, DelMonte - Carmel, CA
Monterey Real Estate

You have certainly inspired me to do a much better job writing my "about" page. Haven't updated it in years! Like the way you do the call to action on the websites you create. Very focused sites.

Sep 29, 2016 12:06 PM
Katerina Gasset
The Gasset Group & Get It Done For Me Virtual Services - Provo, UT
Amplify Your Real Estate & Life Dreams!

Thank you Eileen Begley  I am happy that I inspired you to work on your about page! 

Sep 30, 2016 07:39 AM