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What would you say if one of your clients asked you, "how are you and your company protecting my non public information?"  I ask this question to business owners everyday and most of them have no clue what I'm talking about.

Here's a new reality that every business owner should be concerned about, even Realtors, Mortgage Brokers, Insurance Agents, etc...  The Federal Trade Commission is making it a real big deal for businesses to have a plan in place to protect the non public information of their clients.  

If we think our clients have gotten more savvy over the years, believe me with the current climate regarding identity theft they are keeping a close eye on what we know and don't know.  The professional who sells any product or service has to be up to speed on how they can protect the non public information of their clients.

It was back in the 1950's that medical coverage and automobile coverage came into being because of the high costs to recover from physical challenges and automobile accidents.  When a person's identity is breached it's much more disconcerting because it affects their entire life in more ways than one.

I for one certainly want to have an answer for my clients when they ask me, "how do you and your company protect my non public information?"  

Click here for to access a free risk assessment tool that will help you determine what you need to do to get closer to being in compliance with the regulatory agencies.  This is absolutely free for a limited time. 

Just something to think about.

 
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12 Comments on What will your answer be when your clients ask...

We have a paperless doc system that we store all personal information in. It is guarded by one person and

the agent is the only person with access to the file, excluding the broker.

05/02/2008 01:30 AM by Greg Hampton North Georgia Mountain Property,Blue Rid (Re/Max Around The Mountains)


Great plan Greg. Something you might want to have those connected with your transactions do as well.

05/02/2008 01:39 AM by Online guest


Good points to ponder Cedric. Identity theft is something that we all need to be aware of.

05/02/2008 03:15 AM by Michael Thornton - Nashville, TN area Home Inspector (Complete Home Inspections, Inc.)


And a topic that we be center stage for many years to come...  It should be top of mind for all of us in the information business (and yes I consider RE to be an information business now days!)...  Steve

05/02/2008 05:46 AM by Steve Homer (The HBH Group (Keller Williams affiliate))


Greg, good to know your company is on top of this.  Thanks for the response.

05/02/2008 09:43 AM by Cedric (Ced) Reynolds - (909) 597-3502 (CedReynolds.com)


Michael, thanks for your participation.  This is identity theft thing is getting crazier by the minute.  Let's just hope that we as business owners do our part to protect our clients data.

05/02/2008 09:46 AM by Cedric (Ced) Reynolds - (909) 597-3502 (CedReynolds.com)


Steve,  unfortunately I think you're right.  This is not going to go away. Author, Michael McCoy calls is a "Silent Crime" in his most recent book that bears the same name.

05/02/2008 09:48 AM by Cedric (Ced) Reynolds - (909) 597-3502 (CedReynolds.com)


Identity Theft seems to be a very big problem now. People are very cautious on giving out their information. But that is a good question Cedric. Something we should always think about?

05/07/2008 11:03 PM by Lanre Folayan "Buy Washington DC Real Estate" (Exit Premier Realty")


Lanre, good observation and comments.  My hope is to give people a real solution to the problem.  In reality Identity Theft is more than the information we give out.  Our non public information is everywhere in places we have no clue about.  Just think of the service providers who pass our information on to those they do business with on our behalf.  It's out there and the best thing we can do is identify where we stand, monitor it and have a plan to get it restored through a professional legal service.  Doing it on our own is about 600 hours and thousands of dollars.  

05/07/2008 11:32 PM by Cedric (Ced) Reynolds - (909) 597-3502 (CedReynolds.com)


Great information. We all have to be careful how we treat sensitive financial information.

05/08/2008 12:24 PM by Lisa Lambert, Esq. (1031 Exchange Expert) (1031 Exchanges - Asset Preservation, Inc.)


Lisa,  thanks for your comments. As an attorney yourself, you know how important it is for all businesses to handle sensitive financial information in according to state and federal regulations.

05/08/2008 01:03 PM by Cedric (Ced) Reynolds - (909) 597-3502 (CedReynolds.com)


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Insurance Broker or Agent: Cedric (Ced) Reynolds - (909) 597-3502 (CedReynolds.com)
Cedric (Ced) Reynolds - (909) 597-3502
Chino Hills, CA
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Office Phone: (909) 597-3502
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