Special offer
Home > Blogs > Bart Whitmore > Louisville Ky Real Estate Covering The Louisville Metro Area
bookmark_border

Keeping in touch with your sellers

By
Real Estate Agent with Keller Williams- Louisville
It seems to me that I have been hearing from sellers complaints about not hearing back from thier agents.Some have withdrawn thier listing, others have had thier listing expire.One said to me that they had not heard from thier agent, and when they confronted the agent, the agent answered that it was his assistants fault. The sellers answer was that they listed with the agent and not the agents assistant.I have made it a professional policy to hold a sellers review at least every 2 weeks to let the seller know what has been going on with thier listing.Let them know what has been done to advertise thier property, or anything that pertains to the listing. If the home is shown a follow up should be done the next day, and if it is shown by another agent let the client know how that went. Dont be a stranger once you have listed thier home.

Comments (12)
Subscribe to CommentsComment

Submit
Show All Comments
Associate Broker Falmouth MA Cape Cod Heath Coker
https://teamcoker.robertpaul.com - Falmouth, MA
Heath Coker Berkshire Hathaway HS Robert Paul Prop

With all the communication options today, this should be a basic standard of our business.

May 02, 2008 04:18 AM
Miami Condo Kings 305-791-5596
Miami Condo Kings - Americore Realty - Miami, FL
Helping You Experience the Miami Lifestyle
Yes, i try and talk with them every few days and keep an online log for them to see what is happening. if you can't do something almost overy day to push your listing, then you really aren't contacting them and their suspicion that you aren't doing anything actively to sell their home is true.
May 02, 2008 04:23 AM
Bart Whitmore
Keller Williams- Louisville - Louisville, KY
Real Estate Agent
Heath you are correct, why then are so many not staying in touch?
May 02, 2008 04:24 AM
Richard Weisser
Richard Weisser Realty - Newnan, GA
Richard Weisser Retired Real Estate Professional

Bart...

I know this sounds simple and is rather obvious, but occasionally I have failed to keep in touch with a seller and I feel terrible about it. I believe you can keep a listing indefinitely buy just making a phone call once a week!

May 02, 2008 11:54 PM
Bart Whitmore
Keller Williams- Louisville - Louisville, KY
Real Estate Agent
Richard, I agree with you, I think staying in touch with your client should be first on our list.
May 03, 2008 01:49 AM
Steve Loynd
Alpine Lakes Real Estate Inc., - Lincoln, NH
800-926-5653, White Mountains NH
 No excuse in the service industry no to do job #1 that is to communicate with your client, Your out of business if you don't.
May 03, 2008 01:52 AM
Bart Whitmore
Keller Williams- Louisville - Louisville, KY
Real Estate Agent
Steve, thanks for the comment, if thier clients are complaing to me they are complaing to a lot more people.
May 03, 2008 01:54 AM
Harold "Hal" Place
A1 Connection Realty, Inc. - Sun City Center, FL

MOrning Bart,

I can't imagine an agent passing off their lack of good business practices onto their assistant. Have they no idea how that attitude looks and reflects on them! Obviously not. Agents should have a follow up tool in place, one that reminds them when client contact is due. Their clients deserve their attention, no matter how busy they/we are.

May 04, 2008 12:39 AM
Terry Ledford
RE/MAX Town and Country - Blue Ridge, GA
Realtor - Ga. Mountain
Bart-I agree with you...we have to stay in touch with our sellers
May 04, 2008 10:17 AM
Sara Homan
Coldwell Banker Ellison Realty 352-209-4044 - Ocala, FL
Realtor, Homes, Farms & 55+

Bart,

I tend to work on them as much as possible because that helps position them when it comes time for a price break.  I do as much as possible via email and call once in a while.  Statistics and activity are better handled via email.  I suggest price breaks via email too and then clinch it with a phone call or a visit.

May 04, 2008 10:30 PM
Kevin Weaver
Fifth Third Bank - Cincinnati, OH
an experienced mortgage professional NMLS #457556
I have a financing sign in front of one house in my subdivision and the listing agent asks me instead of the seller since I live 1 street over if his sign is in fact still there.  Guessing that means his phone isnt ringing off the hook about it?---agreed, the seller wants marketing and feedback, both crucial to success. 
May 06, 2008 05:59 AM
Laura Monroe
Inman News - San Francisco, CA
Dir. of Industry Engagement & Social Media
Hi Bart~ I agree that staying in touch with sellers is key to long term success..communication is key, and one that goes by the wayside so quickly.
May 06, 2008 06:18 AM
Back to Top
Rainer
62,665

Bart Whitmore

Real Estate Agent
Profile
Blog
local_phone(502) 459-5509
smartphone(502) 408-3334
Contact The Author

Real Estate Resources

Recent Posts

View more Recent Posts   arrow_forwards

Additional Information

A blog that features Louisville Ky, events, happenings, information, and other usefull tid bits, for Louisville Metro residents or those wishing to become one. A lot of the post will be about the South End of Louisville, as thats where I live. Any questions please call or email me. Thanks for looking---Bart

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?