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Reality Check - truth hurts

By
Real Estate Agent with Majestic Properties 3061802

Time to sell?What happens when a good friend wants to sell their home but you know they will lose money if they sell now?  Just last week we were invited to do a listing presentation by friends and neighbors.  As soon as we pulled their tax information we knew they would loose money with this transaction.

We hoped there was a discrepancy in the tax roll with regards to the size of the house, we hoped they had not put a lot of money into it, we hoped we had made a mistake and could give them the information they wanted to hear. 

Although their house ended up being 200 square feet bigger than the tax roll shows, we did what any ethical real estate agent would do, we presented reality.  Reality that would not be welcomed and would be combated with objections.

These people bought at the height of the real estate market, at the end of 2005.  They paid top dollar for the house and spent over $100,000 in improvements.  The house is in a great location, shows beautifully, but someone would have to pay way above market value for them to break even.

Above market value is not very common in a "buyer's market", above market would mean the house would not appraise and any offer with financing contingencies would have to be re-negotiated, due to the fact that no bank will loan money above the appraisal value.  We have not encountered anyone willing to pay above market in a buyer's market.

Here are some of the objections we heard:

  • We have sold 4 properties and all four were listed way above market value and we got what we wanted.  (when asked when this occurred, it just happened to be during the height of a sellers market)
  • We understand it is a buyer's market, and don't think marketing does much when selling a property, what works is aggressive selling.  (Don't aggressive selling and aggressive marketing go hand in hand?).
  • House X, 2 blocks away is listed for a lot more and it doesn't even compare to ours (I agree it doesn't compare, but it has also been listed for 8 months with 3 price reductions).

It all boils down to understanding the current market.  We know the 2 other agents that will be interviewed will be willing to price the house at whatever the sellers want.  That listing would benefit us tremendously, but it could also hurt not only our reputation, but our friendship.   As creative as we may be, we consider this a lost loose moneycase and can only wish them luck and hope the agent chosen does not do them a disservice.

If you bought a property in 2005, it is very likely that you paid top dollar, since it was the top of the seller's market.  Your only option might not be to sell, consider renting the property.  Renting may not cover your costs, but you may loose less money by renting now than selling.  Prepare different scenarios with the help of your real estate agent, do the numbers and you will figure out what works best for you.   Be objective when considering all facts, including average time to sell a home in your market, amount of inventory, closed sales and marketability of your property.

For any questions about South Florida real estate and market conditions including Miami and Miami shores, please visit RICK & INES at http://www.yourpropertypros.com/ www.miamism.com

Comments(24)

Stephen Luckett
ExecuHome Realty-LuckNet Real Estate Group - Dundalk Sparrows Point, MD

It is tough, especially with someone you know, but your correct-reality is the truth is best. I am not a hardsell type personality so I have to walk away from these situations. I know other agents that are very good about talking them into the lower price

Its tough but I have always dealt on the side of up front and honest to maintain my integrity and doing the right thing for the client. I lost a listing-which was 2 doors down from me-because I would not price the house $15K higher than I thought it would bring. I walked away. The listing agent priced it where they wanted and the house sold quickly because they were in a very desireable neighborhood. Guess what the accepted offer was $15K less than listing. Integrity in tact!

Feb 24, 2007 10:20 PM
Tim Maitski
Atlanta Communities Real Estate Brokerage - Atlanta, GA
Truth, Excellence and a Good Deal
This is  a good reason why I prefer to work with total strangers, not friends and family.  It's almost a no win situation.  If they realize that you were right, it will be awkward for them to come back to you. 
Feb 24, 2007 10:51 PM
Diane Bell, Hilton Head Real Estate, Bluffton
Charter 1 Real Estate, Hilton Head, Bluffton, SC - Hilton Head Island, SC
Truth hurts but at the end of the day you'll be able to sleep like babies.  I'd rather be honest and lose a listing than compromise my integrity. 
Feb 24, 2007 10:52 PM
Virginia Halter
RE/MAX Signature Properties - Harrisburg, NC
ABR, CDPE, CRS, GREEN, SFR, SRES
Sellers have to understand we are't paid to list homes.  We are paid to sell homes.  If we do not take the business then that should REALLY tell them something.  We are all in a career field where people think we are money hungry and greedy.  Then they do not appreciate when we are honest enough to turn them down now so we don;t have to let them down later.  We can't win!!
Feb 24, 2007 10:55 PM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

O.K.  I'm now saying it for the 40th time this month. 

"AN OVERPRICED LISTING WILL EAT YOU ALIVE."

Further, agents and brokers are not in BUSINESS to donate their time to buyers or sellers who make bad decisions.  The home owners are going to lose money.  No need for agents to lose money too. 

The only exception to all of the above is a cash buyer with no appraisal contingency.  It is often possible to find cash buyers with proper incentives.  But, pricing is critical.  The sellers will probably NOT get the cost of their improvements back.  They have to accept that the timing didn't work and get on with their lives. 

Too bad they didn't buy in 2003 and SELL in 2005.  They'd have pocketed a bundle.

Feb 24, 2007 11:07 PM
Nick M.
Certified Residential Appraiser- West Palm Beach Real Estate - West Palm Beach, FL
Realtor-Appraiser in West Palm-South Florida Real Estate Appraiser

Hi Ines.. again, you've done the right thing. but you dont need me to tell you that. you also gave me a marketing idea! i would share it here, but. :)  anywhoooo.. sorry to hear they are in this situation. after 100K in upgrades, why are they considering selling? is there distress?  leaving the area? or was the plan to fix it up & sell from the start? In my little world, if i dump 100K into anything, i'm never moving. period.

whomever takes that listing is gonna have a real headache after the appraiser comes in. i think the public  should use appraisers more often. like before renovating!! maybe my realtor® buds could start pushing my/our services. $325 would save people a lot of money in the long.. and i could get a new car! ;)  te veo.

Feb 24, 2007 11:38 PM
"The Lovely Wife" The One And Only TLW.
President-Tutas Towne Realty, Inc. - Kissimmee, FL

Ines...

I see your ethics in this post. This kind of honesty and professionalism can only benefit your business in the long run.

I would suggest keeping an eye on that listing when it hits the market. As the Seller will have to keep reducing his price perhaps you'll be the one that brings the Buyer for the listing. That's what I mean when I say that this kind of honesty is beneficial. No one but no one wants to work with a liar.

I could go on and on about that but I won't. I am on a roll when it comes to the dishonesty that I have been witnessing as of late.

I know, that was just a teeny tiny bit off topic. Oh well. You can always delete it :)

TLW...ROAR!

Feb 24, 2007 11:47 PM
Bryant Tutas
Tutas Towne Realty, Inc and Garden Views Realty, LLC - Winter Garden, FL
Selling Florida one home at a time

Stories like this make me glad I have no friends. You did the right thing though, just give them the reality and move on. If they are truly firends I'm sure they will get over it.

 

Feb 24, 2007 11:48 PM
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

Ines....  good story and it's good to see individuals actually protecting their friends instead of taking advantage of them, something that I see often on the financing side. Why, because their guard is down. It's ashame.... and as you put it, friendship means something to you. Sure, so does reputation, but if your hurt the first, you'll have neither.

 

Feb 25, 2007 12:25 AM
Rosa Elena Martinez
BPO Realty LLC - Lake Worth, FL
CIPS, RECS, ePro,WCR

Hola Ines,

 Great post, as always.

Rosa

www.IWantMyOWNroom.com

Feb 25, 2007 12:47 AM
LLoyd Nichols
Premier Florida Realty of SWFL - Fort Myers, FL
Southwest Florida Homes By The Sea
That is a rough one Ines and Rick.Very interesting blog. There is nothing worse then having friends selling in a buyer's market. As Nick says it could use an appraisal.At least they will know exatly where they are.Chances are the appraisal will be  pretty much what you thought. They must have a very good reason to want to sell now. 
Feb 25, 2007 01:13 AM
Rick & Ines - Miami Beach Real Estate
Majestic Properties - Miami Beach, FL

Dena - unfortunately they have to sell because of difficult circumstances - but PLUM is a good adjective.

Maggie - It is definitely unfortunate, but hopefully they'll come around - they will make a decision sometime this weekend.

Chris - I gave them the "I'm not buying your listing, I want to sell your listing" line - I hope it gets through to them

Bryce -I am so sorry to tell you that your wife's family is just plain irrational - that is the craziest story I have heard - I hate to hear that your own family doesn't value your profession.

Stephen - I appreciate your comment - I think you and I have similar styles

Tim - we are not CLOSE FRIENDS, but friends nevertheless - we have worked with many friends before, and never had problems, but you never know, do you?

Diane - you got it!  at the same time I really think we can help them find a way, but they may not like what we said and may not even get a chance to help.

Virginia - and that's exactly what Rick and I have been doing - we have been turning down listings - although we don't want to look "selective" - overpricing a home is not something we like to do.

Lenn - that's exactly what we told them, we can probably sell the house for more than they paid, but would loose some of their improvements.  They also know if was an emotional purchase for them, so now it will have to be an emotional sale.

Nicky Mississippi - you would be happy to know we suggested an appraisal before selling to confirm our number (although we did 4 different models from 4 different sources) - they did not fix with the idea to sell, they the type that fix to live in and do a quality job - their circumstances changed and they would like to move.  One thing is for sure, whoever buys their house will have a helluva home!

TLW - I would NEVER delete a comment of yours - I hope you know that.  I'm with you about dishonesty, it's all around us and it's hard to digest.  We just need to keep our heads high and be ourselves.

Bryant - of course you have friends!!  you have us, remember?? It's about  doing the right thing - is Dena hearing this?

Jeff - thanks for stopping by - the mortgage world sometimes leaves me in shock - friendship and integrity go hand in hand.

Hi Rosa - where have you been?  nice to have you back. 

 

Feb 25, 2007 01:18 AM
Rick & Ines - Miami Beach Real Estate
Majestic Properties - Miami Beach, FL
Lloyd - they also questioned the appraisal idea - they said an appraisal without a reason is not a good source of knowledge - don't know where they got the idea - but an appraisal will be better than overpricing a listing by $140K
Feb 25, 2007 01:20 AM
Gena Riede
Riede Real Estate, Lic. 01310792 - Sacramento, CA
Real Estate Broker - Sacramento CA Real Estate (916) 417-2699
Ines & Rick, I hear ya. Most of the listings I've been going on are the same way...many needing to come to the table with money in order to close on their homes. Some have horrible penalties, escalating balances on their loans...it's just sick. All we can do is tell them the facts and then it's up to them. Each need to remember when they purchased the house a couple of years back, how they wanted that home and were willing to pay top dollar in a furry of a Real Estate market. We are now back to what Real Estate always was and that is a long term investment. You did the right thing with your friends and hopefully, in the end they will see that.
Feb 25, 2007 02:21 AM
Derek and Mariana Wagner
The Artisan Group- Keller Williams Premier Realty - Colorado Springs, CO
The Artisan Group - Colorado Springs REALTORS®

Ines, this IS a tough situation. Good luck! We have had similar issues, and we have had to say,

"We are friends, and we want to keep it that way. I would rather turn you down now, than let you down later."

It saves the friendship and takes the blame off of us when their overpriced listing doesn't sell.

Feb 25, 2007 03:36 AM
Bryant Tutas
Tutas Towne Realty, Inc and Garden Views Realty, LLC - Winter Garden, FL
Selling Florida one home at a time
OK so let me rephrase that: "Friends in my market area" My AR friends are the best.
Feb 25, 2007 03:42 AM
Ann Cummings
RE/MAX Shoreline - NH and Maine - Portsmouth, NH
Portsmouth NH Real Estate Preferrable Agent

Ines - it certainly can be exceedingly difficult to work with friends and/or family, especially in the challenging markets many of us have found ourselves in.  We're heroes when the market's great, and we aren't when it isn't.  

I use the same basic words as Mariana.  In addition to turning them down now, you will likely be saving yourself a huge amount of agony, worry, etc.   When that listing expires, your friends may well be ready to take the advice of someone they know and trust.

Ann

Feb 25, 2007 04:16 AM
Rick & Ines - Miami Beach Real Estate
Majestic Properties - Miami Beach, FL

Gena - You are right about their willingness to pay top dollar  before, but they expect people to do it now.  What made it easier is the fact that they are looking at a house they like and are going to negotiate big time - I told them to expect other people to do the same with them.

Mariana - it's a great phrase and I may have to use it - I will let you know how it pans out.

Bryant - MUCH BETTER!!!  MUCH....MUCH BETTER.....That's what I like to hear.

Ann - I hope for their own good that they don't have to go through the whole expired listing ordeal, it will make it so much more difficult to help them then.

Feb 25, 2007 12:19 PM
Derek and Mariana Wagner
The Artisan Group- Keller Williams Premier Realty - Colorado Springs, CO
The Artisan Group - Colorado Springs REALTORS®
Yeah, Bryant MUCH better!
Feb 25, 2007 12:39 PM
Lola Audu
Lola Audu~Audu Real Estate~Grand Rapids, MI Real Estate - Grand Rapids, MI
Audu Real Estate~Grand Rapids, MI ~Welcome Home!

Rick & Ines, Thank you for an excellent post that deals with ethics and integrity where many of us find ourselves on a daily basis.  We wanted you to know that we have included your post in the Suggested Reading Guide in the Fraiche Aire RendezVous in Black & White. 

 

Mar 01, 2007 12:20 PM