I have a potential short sale listing and the seller has his mortgage with WAMU.  He mentioned to me that he talked with the bank and they told him his home had to be listed for 90 days before they would consider him for a short sale.  That sounded strange, so I said I would call and talk to the bank. 

What a difficult bank to get in touch with.  I called the 866 number, got the recorded selection menu, finally selected what was the closest to a short sale, got a customer representative,(not the right one) who transferred me to the loss mitigation department.  Whew.......  the gentleman I spoke to was not very pleasant.  I asked if it was their policy that a home must be on the market for 90 days before they would consider a short sale.  He said yes it is.  I asked then if I needed to over-price the home to be sure I wouldn't get an offer in the first 90 days?  He again wasn't very pleasant, and said no, just list it.  I mentioned that I only list houses to sell, not just to be listed.  I mentioned that it would be in the bank's best interest to get this home under contract and sold as quickly as possible since we are in a declining market. He said it wasn't his policy, but the bank's.  I started to ask another question, but was hung up on..........

My feelings are that I want to help my client, however, if this is a representation of WAMU, then I am having second thoughts.