Special offer

Lead Follow-up is Critical!

By
Real Estate Agent with Serving the Greater Phoenix and Scottsdale Metropolitan Area BR534744000 & BR540649000

Imagine letting weeks go by without calling a Buyer who you have shown numerous properties to, only to finally call them yesterday to be told that they had lost your number and had put down a deposit on new construction without you being there!

That actually happened to one of our Buyer Specialists yesterday.  Fortunately for him the Buyer told the Builder that the contract was conditional on them honoring his Buyer Broker agreement with our Buyer Specialist, and the Builder agreed.

I've never seen anyone move so quickly as this Buyer Specialist did today to hot foot it over to the Builder to complete the registration paperwork and lock in the 5% co-broke!

It's critical to follow-up with your leads and Buyers in a timely and consistent manner!  If you don't - you risk it all!

Posted by

About the Authors - Updated 2018

If you are considering a Traditional or Short Sale of your home in Phoenix, Scottsdale or any location in Maricopa County Arizona, you owe it to yourself to talk with Haven Express @ Keller Williams Arizona Realty to determine whether Tony and Suzanne Marriott are the best real estate Brokers in the Phoenix and Scottsdale metropolitan area to help you with the Successful Sale of your home.

Tony and Suzanne have personally Listed, Sold and Closed more than a hundred Short Sales with the highest list to close rate in the Phoenix Metro Area!

Tony Marriott - Chief Executive Officer - Haven Express @ Keller Williams Arizona Realty

Suzanne Marriott - Chief Learning Officer - Haven Express @ Keller Williams Arizona Realty

Associate Brokers, REALTORS
Haven Express
Keller Williams Arizona Realty

Comments (27)

Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty
Lenn - Good point - I'll make sure to get the info from the BS (Buyer Specialist)
Feb 26, 2007 01:45 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty
Jennifer - Keep working the leads - it pays off!
Feb 26, 2007 01:45 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty
Brian - We use Top Producer 7i.  The only thing we're missing is a shareable calendar, with the ability to assign "manage" rights to a few key people, and "view only" rights to the rest of the team. 
Feb 26, 2007 01:47 AM
Danny Smith
DISCOVER TEXAS HOMES - Round Rock, TX
Time is of Essence! the same goes for internet leads1 If you don't return a call within the 1st 4 hours you may be out of luck/ These folks are entering multiople sites and there are tons of agents willing to call if you don't!
Feb 26, 2007 03:25 AM
Christina Ethridge
The North Idaho Dream Team powered by SKE Realty Group - Coeur d'Alene, ID
This happens and for exactly the reason you mentioned above.  We are working hard at fully integrating TP so that it won't happen to us again.  Thanks for sharing - it was a great reminder.
Feb 26, 2007 04:15 AM
Randy L. Prothero
eXp Realty - Hollister, MO
Missouri REALTOR, (808) 384-5645
Great reminder to those of us who get busy.  If you do not have time to follow up with existing clients and leads, where will you get the time to find new ones?
Feb 26, 2007 06:10 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty
Danny - Yep - must always operate with a sense of urgency!
Feb 26, 2007 11:52 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty
Christina - I wish you well with the TP integration - it's a chore - but well worth it!
Feb 26, 2007 11:52 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty
Randy - It's also a question of keeping track of the tasks for the task list!
Feb 26, 2007 11:53 AM
Randy L. Prothero
eXp Realty - Hollister, MO
Missouri REALTOR, (808) 384-5645
You are right it is a question of discipline.  One of the advantages of your team is each person has their roll and they can focus on it.  As a solo agent I find when i get busy, I am forced to prioritize.
Feb 26, 2007 04:26 PM
Kaushik Sirkar
Call Realty, Inc. - Chandler, AZ

An interesting point is brought up here...that of the builder being honest/easy to work with and still paying the co-broke.  What percentage do you think would actually do that??

Feb 26, 2007 06:27 PM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty
Kaushik - Not as many as we would hope is my guess!
Feb 26, 2007 10:49 PM
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans
Yes, follow up is so key... but how lucky that the buyers actually remembered him to allow this to happen. That can be some good money lost.
Feb 27, 2007 01:31 PM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Jeff I was remiss in the early days - just now catching up with comments from blog posts since day 1 - thanks for the comment - hope you are still in the 'Rain!  

Oct 04, 2015 12:09 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Enjoyed this post and want to read more - try this one - Peacocks and Pickles for Christmas 2015!  Wishing you a prosperous and Happy New Year!

Jan 12, 2016 10:34 PM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Enjoyed this post and want to read more - try this one - Peacocks and Pickles for Christmas 2015!  Wishing you a prosperous and Happy New Year!

Jan 12, 2016 10:34 PM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Enjoyed this post and want to read more - visit our website  - HavenExpress.com - where all your questions about buying and selling residential real estate in Arizona are addressed!

Jan 21, 2016 12:24 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Planning to sell your home in Scottsdale, Arizona?  Give us a call for a free, no obligation, consultation!  Haven Express

Listed, Sold and Closed 100% of listings taken (dozens of them) since June 2011!

Real Estate.  It's What We Do. Best!

May 16, 2016 01:45 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Planning to sell your home in Scottsdale, Arizona?  Give us a call for a free, no obligation, consultation!  Haven Express

Listed, Sold and Closed 100% of listings taken (dozens of them) since June 2011!

Real Estate.  It's What We Do. Best!

May 16, 2016 01:45 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Planning to sell your home in Scottsdale, Arizona?  Give us a call for a free, no obligation, consultation!  Haven Express

Listed, Sold and Closed 100% of listings taken (dozens of them) since June 2011!

Real Estate.  It's What We Do. Best!

May 16, 2016 01:45 AM