Dealing with unscrupulous Realtors...

Being in a a competitive market can bring out the best and worst in people.

When we all should be working together to put forth a strong and united front, we get those who are bottom feeders. You know the ones, they are the ones telling lies about themselves and how many sales they do as well as why they are better than everyone else.

 These are people who make us all look bad and will do anything they can to steal a deal.  I have recently had my run in with this type of agent and am not sure how to handle it.

 The agent was given a lead to supply a relocation client with a short term lease.  The agent was told by the client that they already have a Realtor they are working with. The unscrupulous agent said that she would never try and steal a client.  Well within 24 hours the agent started giving my client home information as well as talking ill of myself.  Next, the agent wrote a letter to the relocation company stating that my client would rather work with her than myself. The client became so upset that they had to call the relocation company and let them know that they did not ask this agent for this and that they did not prefer her.  The unscrupulous agent then proceeded to call the client over 10 times a day, making the client turn off their phone so that they would not have to listen to their phone ring all day.

Next the unscrupulous agent found out the client needed a commercial rental space in town for their small busines.  The agent then proceeded to contact the landlord of the open commercial space and negotiate a price for my client.  Now remind you, the unscrupulous agent has no clue what the client needs for their needs. Now since the agent did this, it caused the price to go up another $300 a month as the landlord thought that there was now 2 tenants looking to rent that space when my client contacted them.

So this is what the unscrupulous agent has done, and all within one week.  This agent in the past has called other Realtors and told them that when I had a new listing that it was not my listing, but her listing and that it was an illegal listing and that it will be removed by the days end.  This resulted in myself and seller loosing a potential buyer as the other agent with a buyer was not going to show the property until they found out who really had the listing.  The unscrupulous agent interfered with a listing as well as kept potential buyers away from the listing.

I want to do something, but at the same time, I do not want the unscrupulous agent to contact my clients and complain anymore.

 So, I ask you, what would you do in this situation? 

 
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16 Comments on Dealing with unscrupulous Realtors...

  Tell your Broker, write out a time line of events, call your MLS as their are fines in place for this kind of crap, and then let it go and get back to work. If your Broker cannot put the hammer down, find a new office.  Keep yourself "above the fray".

05/04/2008 12:17 PM by Kim Harris-Broker/Owner/Sound Realty (Sound Realty)


Notify her broker and your association in writing.

If nobody ever fights her, she'll just continue.  If she gets a fine/suspension it'll make her think twice.  When there's enough of a paper trail, they can boot her.

05/04/2008 12:17 PM by Karen Webster...Grand Rapids, MI Realtor (5 Star Real Estate, Grand Rapids MI)


Thanks for the insight, she is a broker.  She even told my clients that her husband is unemployed and her children need braces to try and get a symphaty sale.

 

I will be cotacting the local board after we close with a timeline of the events...

05/04/2008 12:20 PM by Ryan Servatius (ERA Network Real Estate)


Yes, you do have to report her, and personally try to remember that karma catches up to all of us - good or bad.  She is probably desperate now for business because of the bridges she has burned in the past.  Hang in there. 

05/04/2008 12:27 PM by Shannon Livingston (John R. Wood)


Please please file an ethics complaint with your board. This is what hurts all REALTORS. Make sure you document everything. If you don't get satisfaction at the board level go to your state real estate board. This kind of thing has got to stop in this business and only we can make sure that happens.

05/04/2008 12:37 PM by Weichert Realtors Bridges & Co. Barry Bridges


I say you should file an ethics complaint.  This kind of action should not be allowed to continue.

05/04/2008 12:40 PM by Clint Miller - www.recr.com (Real Estate Client Referrals LLC)


This is so far and above unethical, its hard to comprehend.  I'm sorry you and your client had to deal with a person like this.

05/05/2008 10:37 PM by DORIS FREEMAN, Realtor - ABR (RELIANT REALTY LLC)


Thank you Doris and the best part, is that she feels she has done nothing wrong. She said she cares so much that she is "emotionally attached to them".  Now that is scary stuff...

 

 

05/05/2008 10:41 PM by Ryan Servatius (ERA Network Real Estate)


Daaang, she sounds like a psycho b-word from hell.  Hope you take her down.  Unemployed husband and kid's braces, my foot.  The commission would probably go for Botox.

05/05/2008 11:06 PM by Karen Webster...Grand Rapids, MI Realtor (5 Star Real Estate, Grand Rapids MI)


I hear you, but at the same time, I have to maintain my composure or it would backfire on myself and my company...

 

 

05/05/2008 11:38 PM by Ryan Servatius (ERA Network Real Estate)


Compile the details in writing of what has happened with this other agent. Give a copy to your broker and file a complaint with your local Realtor Assoc. regarding this agents ethics.

Do not deal with her yourself but have your broker deal with her broker and her broker will deal with her. You want and need to stay out of it and let the brokers and the Association take care of it. Your business and mental energy are better spent if you are moving forward.

05/06/2008 11:30 AM by Patty & Scott Carroll - RE/MAX, Vancouver WA (RE/MAX Equity Group)


Thanks Patty & Scott.  One issue, is she is a Broker and I am the acting Broker for our area offices.

 

05/06/2008 11:45 AM by Ryan Servatius (ERA Network Real Estate)


Ryan this is ridiculous. Don't deal with her she is obviously crazy. Send a letter with time-line and any and all documentation to both your local and state board. Let them sort it out. Sorry you and your client had to deal with this.

05/06/2008 11:24 PM by Jason & Deanna Long Breckenridge Real Estate (The Long Group)


Thanks Jason & Deanna, I have now turned it over and the clients are putting together their time line with her as well as I am on my end and then we are sending this to the board with an ethics charge.

Can you believe on her web site home page she has the Code of Ethics for clients and Realtors.

Oh well, I will let the board deal with this and move on to making money.

 

 

05/16/2008 12:55 PM by Ryan Servatius (ERA Network Real Estate)


Well justice may be happening on its own, as her husband who was a Realtor with her, has now dropped his membership from the local board and her stats have whithered away unto oblivion.

I am still not sure if I will take this to the board now that we are closed in our transaction, but feel it needs to be done.  My big heart feels bad that she is going through financial troubles currently, but at the same time, she brought them on herself.

So, should I put the lat nail in her coffin and report her to the board and get he out of the business for good???

07/13/2008 10:30 AM by Ryan Servatius (ERA Network Real Estate)


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Real Estate Agent: Ryan  Servatius (ERA Network Real Estate)
Ryan Servatius
South Haven, MI
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