You Really Don't Want To Be One Of "Those" Agents, Do You?

Real Estate Agent with RLAH Real Estate AB95346

Most of my listings are pretty easy to show.  Normally the showing instructions say "Call first, leave a message, and then show."  But like a lot of us, once in a while I get one with access issues.  

 This time it's called doggy and alarm system.  When the owner isn't home, I have to meet agents.  And I try to make it as easy as possible to show, even on pretty short notice.

Whenever I've shown houses that involved meeting agents, I made it clear to my buyers that we had to get there on time.  If it's one of those situations where I know the buyers are always late or we're going from the train station or airport to the house, I will suggest that I call the agent twenty minutes or so out.  

Usually, the houses with access complications are the big, expensive ones.   And I don't want to get a reputation, especially wtih the mansion market agents, for being a flake who shows up late. 

And I think almost all the agents I know are really considerate, whatever side of the transaction they may be on.  So, the other day, I was surprised when a colleague stood me up at a listing, following two conversations - one to set up the appointment and then he called back to reconfirm.  Then he no-showed with no call or anything!   

So I guess it's just about being polite - about doing what you say you will do (in this case showing up) or calling to try to rearrange things.  

So, while I won't badmouth the no-show agent to my colleagues, but I'm Irish!  I never forget stuff like this, and I've made a judgement that this agent is a flake!


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Ron Tarvin
Luxury and New Construction in Katy & Cypress TX - Katy, TX
Broker, Katy, Houston, Cypress 77450,77494,77095
I use  a showing service to schedule my showings and I think that no shows, while seriously rude, are just a fact of life in our business.
May 05, 2008 02:49 PM #1
Carol Culkin
Reece & Nichols - Leawood, KS
Overland Park
Pat - No-shows are unacceptable. bad-mouth all you want.
May 05, 2008 03:06 PM #2
Barbara J. Morley
John R. Wood Realtors - Naples, FL
It happens to us all.  Try to shake it off and remain the professional you are and keep your Irish eyes smiling. 
May 05, 2008 03:12 PM #3
Jim Albano
Prudential Damiano Realty - Little Falls, NJ
Team - Jean-Marie Vantuno / Realtors North Jersey Real Estate
There are inconsiderate people that we have to deal with - both clients and sometimes agents. The first you can almost expect once in a while, the latter there is never an excuse for.
May 05, 2008 03:13 PM #4
Katerina Gasset
Get It Done For Me Virtual Services - Wellington, FL
Get It Done For Me Virtual Services
The rule is: the more expensive the home the flakier the agents seem to be, hee hee, that is why we get the listings when they expire:) 
May 05, 2008 03:22 PM #5
Thesa Chambers
Fred Real Estate Group - Bend, OR
Principal Broker - Licensed in Oregon
How frustrating - I have called sellers or agents from the driveway to say the buyer has no interest - although hard - it is the right thing to do
May 05, 2008 03:22 PM #6
Marchel Peterson
Results Realty - Spring, TX
Spring TX Real Estate E-Pro
Patricia,There is hardly anything that ticks me off more than to be stood up.  Its like there time is important but ours is not.
May 05, 2008 03:25 PM #7
Karen Webster...Grand Rapids, MI Realtor
5 Star Real Estate, Grand Rapids MI - Grand Rapids, MI
I'd decide the agent is a flake, too.  Not just an ordinary flake but a huge flake of nasty dandruff.  I think his actions say "You're not important."
May 05, 2008 03:29 PM #8
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Ron, the showing service that agents around here use is so flaky that even when we call to cancel, the seller's rarely get the message passed on.  But when you know that either the sellers or the agents are waiting for you, it's a big more rude to no show without calling.

Carol,  maybe he'll show up at my broker's open tomorrow and I won't give him any food.

Barbara, I'll get over it!

Jim, I did have a client who was always about 15 to 20 minutes late, so I started to schedule it that way!

May 05, 2008 03:35 PM #9
Yoana Toth
Toth Real Estate Group, Inc - Sunny Isles, FL


You just reminded me of the list of two to three agents that had made appointments with me and never showed up. I have their names and phone numbers saved on my phone. Of course, their names followed by never showed up for_____. This will be a reminder for me next time they call to show one of my listings.

At this point, I don't even know what I would say. I would love to say, please call me when you are there waiting for me.

May 07, 2008 12:48 AM #10
Stacy Magid
Century 21 New Millennium - Woodbridge, VA
Sometimes plans change but when another agent or homeowner is inconvenienced a courtesy call is expected.
May 07, 2008 01:13 PM #11
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Katerina, here it's the other way around.  Houses with smaller price tags seem to have much easier showing instructions.

Thesa, I try to make my buyers go in anyway, even if just for a couple of minutes.

Marchel, in this day of cell phones, there is no excuse.

Karen, dandrfuff flake!  I like that!

Yoana, I do that with the phone numbers of the guys who telemarket leads!

And Stacy, that's why God invented cell phones!


May 07, 2008 01:20 PM #12
James Downing - Metro DC Houses Team REALTORS®, CRS, GRI, ABR,MRP, MilRes
Real Living | At Home - Washington, DC
When Looking to Buy or Sell - Make the Right Move

There may be thousands of agents in the Metro area -  but it doesnt take long for the flakes to get remembered.

May 10, 2008 03:04 PM #13
Billnulls Blog Florida Realty Professional
Charles Rutenberg Realty - Clearwater, FL

Pat - unfortunately some people do those things and then can't even call later to apologize -

May 14, 2008 03:39 AM #14
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Patricia Kennedy

Home in the Capital
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