I’m Barry Owen, and I am an Amazon.comoholic!
For years, Amazon.com has been there for me and has consistently made buying things easier and easier.
With just a few clicks, I could find just about anything I wanted to buy often at lower than retail pricing with no shipping fees, and these things would magically appear on my doorstep within a few days.
Amazon.com was very good at enabling my addiction as it’s artificial intelligence learned more about me and made suggestions for future purchases on it’s own website and also through email and Facebook ads.
The “Storecard” was the icing on the cake . . . with one click, I was able to charge my often unnecessary charges on a credit card that would give me 5% back.
I bought a house 6 months ago (No, I didn’t buy it on Amazon.com), and this house was a MESS. A heavy smoker had lived in this house for 50+ years, Every square inch of wall space was wall-papered, and the 21 acre property had been a repository for garbage and debris and had not been maintained (mowed, trimmed etc) for YEARS. I needed lots of stuff (tools, fixtures, etc) and clicked often on Amazon.com’s site.
I spent so much money at Amazon.com this year, they should invite me to their Christmas party.
One day, I got a text that said my package had been delivered and signed for by Jerome. Not knowing anyone named Jerome, I checked with the neighbors on the chance one of them had received it – NOPE! So I connected with Amazon.com who directed me to contact UPS. UPS immediately launched an investigation and discovered the package had been delivered to a Cell Phone company 22 miles from my home and that it would not be recoverable . . . I would need to cancel the order and reorder. I did, and 2 days later I received TWO identical packages – The original and the replacement . . . Meanwhile, I had been without my trusty laptop because the thing I had ordered was a charger (Dog ate it).
This experience left a bad taste in my mouth, but because I am an addict to Amazon.com I continued to order stuff. When I logged in to place the orders, I noticed a twinge in my stomach . . . as if my gut was trying to tell me something. I had been inconvenienced (burned) without apology once, so I had valid concern things might not go well with future orders.