Dear Reader,

In this blog I would like to talk about a form of fraud known as Bait & Switch.  I will share my own mortgage related definition of bait & switch, the dictionary's definition of bait & switch and use an example which I faced late last week.

Dictionary Definition: Bait and Switch

  

Wikipedia: The Free Encyclopedia

A bait and switch is a form of fraud in which the fraudster lures in customers by advertising a product or service at an unprofitably low price, then reveals to potential customers that the advertised good is not available but that a substitute good is. The goal of the bait-and-switch is to convince some buyers to purchase the substitute good as a means of avoiding disappointment over not getting the bait, or as a way to recover sunk costs expended to try to obtain the bait. It suggests that the seller will not show the original product or product advertised but instead will demonstrate a more expensive product. http://en.wikipedia.org/wiki/Bait_and_switch

 Nima's Definition: Bait and Switch

A bait and switch is when a mortgage professional tells you and promises you an incredibly low interest rate but once the mortgage process is almost over they change the interest rate or charge you more for what they promised you in the beginning.

 

Overview:

A bait and switchis seen widely in the mortgage business.  This is a way of obtaining a new client/lead by telling them that you are the best and you have the best.  What do most mortgage shoppers look for?  The best interest rate and the best product that fits into their current and short term future financial situation.  A mortgage professional (mortgage broker or loan officer) can tell you that they have a 30 year fixed rate mortgage at 6.5% with 0 points but it doesn't catch your interest and you want to keep calling around for more options to choose from.  A smart mortgage shopper will call atleast 3 lenders and inquire about their current interest rates.  A smart shopper should also remember that a 1003 residential home loan application is required for a mortgage professional to give you a worthy quote.  So if you call 3 lenders and their 30 year fixed rate mortgage is 6.5% with 0 points for 2 of the lenders but one has an interest rate of 5.875% with 0 points then red flags should go up in your mind.  How can the rates be totally off?  This should be a reason for you to become cautious and do some research on the lender and even the mortgage professional.  Lenders are not always the same but they could be 0.125 or 0.25 or 0.375 different but not 0.5 to 0.625. 

 How to avoid a possible bait and switch lender?

Open up your local newspaper and see if there are any lenders in the Real Estate section that seem like honest neighborhood lenders who you could trust.  Go to your towns or a nearby towns Chamber of Commerce and find a lender or two and request quotes or even just ask the Chamber to recommend you to a lender.  Talk with your family members or best friends or your real estate professional and ask for a referral.  Not all mortgage professionals are bait and switch artists so you should do your homework and be careful when choosing who you should work with.  I can say that you should always contact me for your real estate financial services but that wouldn't be fair to other lenders locally and nationally.  Yes, I always strive to be the best but you wouldn't be able to trust me until the transaction is funded and closed with a real estate attorney or a title company depending on where you are located.

Quick Example:

Last week I got a call from one of my mortgage professionals that I used to work with at Washington Mutual Bank.  He is a mortgage broker and he had given his client to a mortgage broker who had given his loan to Countrywide wholesale.  They were offered a 5.875% jumbo 30 year fixed rate mortgage.  He called me and asked me to tell him what our rates are and I told him about 6.375 or 6.5% with 0 points.  He asked if I was sure and I said absolutely.  I worked the loan scenario on my system and I confirmed the quote that I gave him.  He tells me that he does not trust the mortgage broker and he wants to give this loan to me.  You ask why would he do this?  Well, he is a wealthy individual and he does not care about referring one of his very own clients to me.  This is a great example of a bait and switch.  A very low interest rate was quoted to someone but at the very end when it comes to signing the paperwork, there will be more closing costs involved or a mystery reason will arise and make the interest rate increase. 

This example makes me look good now doesn't it?  A mortgage professional is willing to refer me his business because he trusts me and not just some mortgage broker that he has never done business with.  He is willing to take special care of his client and not be paid for giving them to me.  As you know, I can't do a loan for another mortgage professional and then pay them because that is illegal.  As most of you know, I do good business every single day of the week, 7 days a week. 

Hope you enjoyed reading this blog about bait and switch.  A very disgusting tactic that is used every single day across the country while most borrowers don't even know it is happening to them.  This blog was intended to make you more cautious as a consumer/borrower, become a smart mortgage shopper.  I always want the best for everyone so a small blog like this can maybe help you or someone you know out.

If you have any questions or want an honest professional worthy quote, contact me today.  I originate residential home loans in all states and I'm always read to help you.  I can best be reached through my website: http://www.mynima.com/ or you can call me directly at 203.913.6016  I have been a Fairfield County, CT resident for over 20 years.  I have offices in Stamford, CT and Norwalk, CT.

 

For more information or if you have any questions/concerns, click here to ask me: Contact Nima now!

For a complimentary FREE Mortgage Pre-Approval, click here: FREE Home Mortgage Pre-Approval 

First Time Home Buyer Guide: First Time Homebuyers Guide

 

Your Neighbor & Connecticut Mortgage Professional,

Nima Rezvan

203.913.6016

http://www.mynima.com/

*Note: I can originate loans in all 50 States!  Making homeownership dreams come true since 2003!  Working Nights & Weekends until 10:00pm for your convenience.

 

Member of the Fairfield, Connecticut Chamber of Commerce:

http://www.fairfieldctchamber.com/online/directory/display.asp?business=Countrywide+Home+Loans

Member of the Stamford, Connecticut Chamber of Commerce:

http://www.stamfordchamber.com/membinfo.asp?id=5996

Member of the Norwalk, Connecticut Chamber of Commerce:

http://www.norwalkchamberofcommerce.com/

 

25 Comments on Bait & Switch 101: My definition, Dictionary definition & most recent example!

FEB
26
2007
8 Featured Posts Outside Blog

Alas, in sales, bait and switch will always be present at some level.  The more unscrupulous will use it more, of course, but it will always be around.  Our 'friends' at the used car dealerships are masters of this....

2:12pm • #1
18 Featured Posts
Nice article Nima. I had a similiar experience with a lender some years ago who 1 week before closing demanded that we bring in an additional $18,000, stating that his lender had pulled out. He tried to put us into an ARM with no disclosures and strong arm us into the deal. He then quit. Needless to say, I went after the company and was able to get the deal I originally agreed to and all of the broker/mortgage fees waived. Not sure if that was a bait and switch but it was definitely something scandalous. Thanks for the info.
2:39pm • #2
119,478 Points 7 Featured Posts Outside Blog

Hey Nima...nice post. You know your business and thanks for letting us see into your cyrstal ball.              I appreciate your honesty (as always) but more importantly your ability to explain and unveil the mystery of financing. ** if it is too good to be true, well...we know the rest :-) 

3:10pm • #3
336,495 Points 94 Featured Posts Outside Blog
Nima -- great to see you around and great information.. Thanks for sharing...
3:47pm • #4
348,838 Points 11 Featured Posts Outside Blog

Kaushik Sirkar:  Thanks for dropping by today.  I have been absent from Active Rain the past 6 weeks or so.  My business picked up big time and I just had to be there for my clients and business partners.  When you do GOOD BUSINESS, it pays off.  It could take a year or two but it pays off.  Bait and switch, what an ugly term and ugly tactic that is present in our world.  I can honestly tell you that I have been a victim of this because other mortgage professionals offer an outrageous rate/product to my lead/client and sometimes they just go by what they hear so I lose them.  This does not make me a bad salesperson and it doesn't make me a bad loan officer at all.  I would rather be an honest loan officer and be happy with the business that I have then a loan officer that would be compensated more but can't sleep at night.

3:54pm • #5
348,838 Points 11 Featured Posts Outside Blog

Kelli Fronabarger:  Ouch, I apologize for you going through that whole ordeal.  Sounds like a nasty situation that would have made anyone upset.  Maybe the lender went out of business and he had to really put you in a different program but I doubt that there would be that much of a difference.  For example, MLN, a big lender nationwide, they recently closed down most of their sub-prime and maybe even conventional loans and they are in large law suits.  They could not wire in the money to all their clients who were buying a house, a very ugly situation for sure. 

Was the $18,000 additional for closing costs or a down payment?  Would love to hear your answer.

 

3:59pm • #6
348,838 Points 11 Featured Posts Outside Blog
Michele Connors:  I love that line, if it is too good to be true, then maybe it's not.  No problem, I am here and will always try to share as much as I can on a weekly basis.  I usually can't blog unless something happens to me and I have actually 15-45 minutes to blog about a topic which could be useful.  Thanks for commenting on my blog today.  LETS GET STARTED!  I love your main pic!
4:01pm • #7
348,838 Points 11 Featured Posts Outside Blog
Colleen Kulikowski:  Stop it, I try to come around as much as I can.  As much as my daily "mortgage man" schedule allows me.  Thanks for noticing that I came back to Active Rain.  Hope you are enjoying the weather down in Florida because it snowed today and I worked from the home office today.
4:04pm • #8
216,472 Points 51 Featured Posts Outside Blog

Nima-

Great Post!

Remember Bait and Switch is B.S.   : )

 

The other version I see all the time is where they have a GFE with no prepaids, no closing costs and the client wants you to match the rate and fees as represented on the GFE. 

 

 

6:08pm • #9
348,838 Points 11 Featured Posts Outside Blog

Mike Mueller:  Thanks for your kind comment.  I like your Active Mike logo, very nice.  I have seen others do it as well, how do you do that?  BS: Bait n Switch, very true. 

As a direct lender on the retail side of the Countrywide real estate financing world, I can't physically change any GFE's so I can't give false GFE's to my clients because the system won't even allow it.  So what I mean is that I can't hand out a GFE that doesn't include everything.  So our Good Faith Estimates are actually good faith estimates that mean something to my client.  I totally understand your pain there.

6:16pm • #10
131,144 Points 29 Featured Posts

My loan offciers are 100% comission, so they get tempted now and again as it were.  I'm trying to make it very clear that we cam win without cheating; some get it and some don't.  I can honstly say that my most ethical, honest employee is also the one who earns the most year after year.

Great job (and great name!) Nima.

6:24pm • #11
216,472 Points 51 Featured Posts Outside Blog

Photochopped!

Ok actually I use a freeware version called Paint.net

Highly recommended.  So much i donated via PayPal after using it for a while.

http://www.getpaint.net/index2.html


6:25pm • #12
688,423 Points 145 Featured Posts Localism Sponsor Outside Blog Hit Router

Great article, Nima. I had some buyers a few years ago who got caught in exactly this sort of situation. We were able to get last minute finding through another lender and I believe the buyers filed a complaint. While I don't know anyone personally who has been in this unlucky position I suspect there is still a good bit of this going on, along with all the other stuff we hear about.

A great explanation. Thanks for sharing.

Jeff

8:39pm • #13
390,905 Points 9 Featured Posts Outside Blog

Had not applied the term to mortgage companies. New thought, but true.

Judi

9:31pm • #14
174,874 Points 44 Featured Posts Outside Blog
Thanks Nima - I think a lot of people think that Bait & Switch is a practice of the past and that it just doesn't happen anymore due to regulation..WRONG and thanks for bringing it to everyone's attention here on AR. Take good care
11:42pm • #15
FEB
27
2007

Great Article Nima!

As a fellow mortgage professional, I feel that we need more honest individuals in our industry.  I've always done business with good ethics and a honest heart and I'm sure I've lost business because of it.  It has taken me a good two years of  exceeding my client's and business partner's expectations for my business to be what it is today.  I probably could've lied, cheat, do the "bait and switch" to get deals and make money that way, but I'm proud of my business and I sleep peacerfully at night knowing I do what is right for my clients.  The bait & switch is such a dishonest practice and I face it more and more each month.  But you know just as much as I do, when you truly do what's right, your business partners and eventually the client will appreciate doing business with you.

Referral is key to our growing business.  And for those who are dishonest will find it hard to make it in this new market and will make it better for the rest of us in the long run.  

Its nice to hear others who share the good values and makes Activerain the great forum that it is.

Awesome post, Nima!

 

10:03am • #16
18 Featured Posts

Nima,

 That would have been down payment.

1:35pm • #17
MAR
08
2007
Here is my current situation. I am suppose to close on 16 Mar. I switched to another mortgage company because I thought I was getting a better deal. Now the original mortgage company I was working with is trying to get me back. They said that they would match the offer I recieved from my current mortgage company. I am waiting on his counter offer. My concern is this a smart move being this close to closing??
Jeff
10:53am • #18
216,472 Points 51 Featured Posts Outside Blog

Jeff-

It might not be bait and switch, but rather a case of a company not wanting to lose a deal.

Mortgage people are salespeople, that is a good thing and a bad thing.   

The general thought is that it's almost impossible for a consumer to shop for a loan and get the best rate, the best fees, and the best loan program for them.  You can't do it yourself.

Kind of like shopping for a heart transplant - you wouldn't do that would you?

Somewhere along the line you need to put your trust in a mortgage professional.  Find someone you trust, who has your best interests at heart.   

 


11:02am • #19
348,838 Points 11 Featured Posts Outside Blog

Dear Jeff,

My advice would be this to you.  Go with your gut feeling!  Ask yourself who are these two lenders?  Big bank that is in all 50 states or is it a small mortgage broker/company?  Also how did you happen upon these two lenders?  Were they referrals?  I would say, go with your gut feeling after you have done research on the two lenders and go with the best offer.  Best offer is not always the best interest rate but who is going to be servicing your loand which lender do you trust the most.  If you are only interest rate concern, then go with the best offer.  I have to say that both lenders can do your loan and it is never too late to switch until you are at the closing table and you sign your closing documents/package and a key to your property is handed to you.

Hope this helps?

Good luck on your transaction.

Regards,

Nima

11:04am • #20
Thanks for the comments. One is with Flagstar and the other is a local mortgage company. Will switching companies this close to closing delay my closing date?
Jeff
11:50am • #22
348,838 Points 11 Featured Posts Outside Blog

Jeff,

You would like to maybe switch to a third lender/company?  It could.

When is your closing date scheduled for?

How long are you with your lenders and by that I mean have you been given a commitment letter and has the appraisal been ordered yet?  I would need to know more about your current situation to give you answers.

You may email me at work if you like at:  Nima_Rezvan@countrywide.com

Look forward to hearing from you, if I can be of any help.

Thanks,

Nima

3:10pm • #23
MAR
14
2007
480,253 Points 151 Featured Posts Outside Blog

Nima....  How did I miss this one?  Sorry that I am late to the party....  in any case, a very well-written post. Something that you know that I feel strongly about.....and that these individuals that bait and switch sometimes hurts not only the client, but my income... my business.  thanks for sharing.

 

2:50am • #24
348,838 Points 11 Featured Posts Outside Blog

Jeff, I totally agree with you.  It only gives us mortgage professionals a bad name.  Hope everything is okay with you down in New Jersey.

Regards,

Nima

203.913.6016

http://www.MyNima.com

 

9:02am • #25

This blog does not allow anonymous comments

 
Rainmaker_large

Nima Rezvan First Time Home Buyer Expert CT FHA Loans - FHA 203k - CT Mortgage

Stamford, CT

More about me…

LADD Financial

Address: 5 Sylvan Road South, Westport, CT, 06880

Office Phone: (203) 913-6016

Cell Phone: (203) 913-6016

Email Me



Links

Archives

RSS 2.0 Feed for this blog

Find CT real estate agents and Stamford real estate on ActiveRain.