You want to work in this industry?

Answer your phone  and I don't care where I am I answer my phone except when watching a movie in a movie theater and then I put it on vibrate with blue tooth in my ear so I can get to the lobby and talk.
I bet I answer my phone 98% of the time.  It is one of my key ways to receiving an assignment. This policy of mine hasn't changed since 2002 when I became a CA Notary/Loan-Signer.

 I was teaching a notary class today in CA (Pasadena) and it killed me to turn off the phone during the 6 hour class. I turned the cell on at lunch and got a call and missed 2 others. Those 2 assignments were gone with the wind.

You will miss assignments if you don't answer your phone particularly, when you do a day time signing because that is when most signing and title/etc companies call. Don't stay on the phone for more than 1 minute and don't answer a 2nd phone.

Don't answer your phone if it is your family/friends unless it is a dire emergency.  Your phone at a loan signing is not to be answered to settle a fight between your kids. Hang up on the kids immediately!

 


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2 Comments on Answer Your Phone

MAY
07
2008

Hi Joan,

I can't tell you the number of times a person has called me and told me that they'd called a few other notaries, but I was the first one that answered my phone.  Bottom line, I got the business because I act like I'm in business...I answer my phone!

12:52am • #1
Good point Kimberly. Even when you're mobile, companies expect an answer as if you were in the office. Besides, we all know its much nicer to speak to a live person anyway.
11:53am • #2

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Joan Bergstrom Riverside CA Mobile Notary

Riverside, CA

More about me…

Joan Bergstrom Mobile Notary

Address: 830 Via Mesa Verde, Riverside, CA, 92507

Office Phone: (951) 522-4919

Cell Phone: (951) 522-4919

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Certified Loan Signer and Notary in Riverside CA


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