Mortgage Reviews Provide Real Opportunity
Reviews, sometimes referred to as "testimonials", deliver a unique
opportunity ...
They provide you a chance to educate yourself regarding the services delivered by a service provider, company, or professional. They also offer insight into the quality of service you might expect from them.
Reviews are an opportunity to see a service provider, company, or professional through the lens of those that have already had business relationships and services provided by them in the past. It's kind of like living vicariously through prior clients' experiences.
Most people have a fairly clear idea of what services and quality of service they want and hope for when in a search of a new business or service provider. They also have a pecking order of what they consider important ... or the attributes that will fit their needs and personalities best.
Reviews provide:
An opportunity to compare the reality of past customer experiences
VS
Your hopes, needs, and expectations, should you work with that provider
If utilized, many useful things can be revealed via reviews. Reviews should be considered as mini-investigations or inquiries. If you look closely, clues are hidden within these forms of feedback, just waiting there for your discovery.
Guidance, suggestions, evidence of good and bad service (and more) are often contained and left for your consideration ... and to base your decisions on. For example, here are some reviews that I've received from my own past mortgage clients:
From Jim W. after his Closing: Gene made our entire loan process easy and seamless. We both had very little finance savvy yet Gene was able to quickly break down what was needed so we could spend our time with our twins. I highly suggest using Gene to anyone looking for a loan. He was realistic with putting our family in a safe loan we can handle, yet still enjoy the home we wanted. Thanks, Gene!
Steven H., upon his successful closing: As good as it gets is right! Gene made the purchase of our 3rd home a reality for us while others couldn't work it out, he did. We are forever grateful for the fantastic job he has done, Gene is super knowledgeable, was always available and willing to help in every single step of the way during the home buying process. The very best I've every worked with. I will never again use anyone else! I highly recommend!
From Carla B, successfully Closed New Construction Buyer: Gene was an absolute pleasure to work with during the home buying process. He was incredibly knowledgeable and made us feel safe and comfortable the entire time. Gene truly went above and beyond to help us. He was incredibly easy to get ahold of and answered all of our questions. He was very thorough every step of the way. I highly recommend Gene Mundt.
From Terri K. upon her successful Refinance: Gene you made refinancing not only bearable but pleasant. In the past, it has been right up there with poking my eyes out. Thanks for being so patient.
From Brad & Kate upon the Closing of their loan: I cannot say how thankful we are for what you have done for us over the past several months. Whenever we needed something you were always available and responded in a timely manner. It is rare these days to find the level of professionalism and genuine concern for clients that you expressed for Kate and I. Throughout this entire process it was evident that you had the highest expectations for yourself and the people you worked with, and that means a lot. As I said before, I will not hesitate to recommend you to anyone we know!
After reading the reviews above, do you feel like you know my services fairly well? The level of service quality I deliver ... or me as an LO and individual better?
Consider some of the info found within the reviews above:
- I work with First-time Home Buyers
- I fully educate my Borrowers throughout their mortgage process & Closing
- My Borrowers are not pressured
- My Clients feel relaxed, safe, secure with my service(s) and level of knowledge and expertise
- Importantly, Borrowers return for guidance and assistance on subsequent home purchases financing
- Timely thorough communication is delivered to all clients, agents, etc.
- Caring and concern is shown them
- Referrals and recommendations are consistently received for services rendered
- More ...
Did you catch the info and clues revealed while reading the reviews?
Based on these (and other reviews) available regarding my services, you should have developed a clearer picture of what our working together would be like. And that's exactly what you're needing ... and hoping for.
After reading the reviews, you should be able to compare the info and clues provided with your personal list of needs and desires. This will, in turn, help you make a sound, informed decision regarding your mortgage services.
A new nationwide survey revealed that:
- Only 30% of consumers say they know where to start when it comes to buying a home
- Half of U.S. consumers say they lack the financial education needed to purchase a home
- 11% of consumers say they were more likely to seek advice and recommendations when planning a vacation than when buying a home.
- Consumers were 2 times as likely to compare options when buying a TV than when selecting a mortgage
Reviews are a good place to start when beginning your home buying - financing search and education. They can guide and assist you in finding lending and real estate professionals that are knowledgeable, informed, and well-versed in serving your individual needs. Professionals that will help you gain the valuable info you need to successfully buy a home and close your mortgage.
Reviews can assist you in finding professionals that will be a good fit for you, whether a first-time buyer, repeat home buyer, or investor. Don't overlook the opportunity and power you can find within reviews or testimonials.
Reviews are a great tool at your disposal ...
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