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Nurturing Your Referral Network Online and Offline

By
Real Estate Technology with ReferralExchange CA License #01426453

“People influence people. Nothing influences people more than a recommendation from a trusted referral. A trusted referral is the holy grail of advertising.” –Mark Zuckerberg, Facebook

As a new year begins, it’s important to nurture your referral network in a variety of ways so that you continue to stay top-of-mind. Keep your contacts organized and updated in a Google drive or CRM to make your interactions with them more effective. Recording notes on each person such as when you last spoke with them and important details (e.g., dog lover, five kids) or notable dates (e.g., birthdays, relocation), will guide when and how you reach out to them. You could even take it a step further by ranking your referral source database so you can prioritize and thank your “VIP referrers.” Use this valuable information to inform your interactions with your referral network both online and offline.

Online

It’s 2017, so yes – there are endless ways to stay top-of-mind in this digital world we live in.

  • Add your trusted referral network to your monthly newsletter or email list
  • Consistently share valuable content on your blog
  • Connect with them on Facebook, Twitter, Instagram, Snapchat and LinkedIn
  • Host a live Q&A session on Facebook or Twitter to answer questions
  • Send them an email to check in
  • Invite them to your upcoming webinar
  • Alert them when vendors are offering discounted services such as painting, gutter cleaning or leaf blowing in the fall

Offline

As creative as you can get with engaging online, there is nothing more impactful than in-person connections.

  • Pop-by their office or home with a thoughtful gift
  • Host a client appreciation party or event (e.g., sports game, happy hour)
  • Send them a handwritten thank you note or holiday card
  • Treat them to a cup of coffee at a new local café
  • Invite them to your seminar or speaking engagement
  • Meet up with old clients who have relocated when you’re in their city for work
  • Pick up the phone to check in and say hello

Regardless of how you stay in touch with your sphere of influence, it’s imperative to nurture these relationships both online and offline. At the end of the day, if they or someone they know has a real estate need, you want them to immediately think of one person: you.

Your real estate business is bigger than you think. ReferralExchange matches your clients with 3 great agents and pays you a 25% referral fee at closing.

Posted by

Lisa Fettner

VP Marketing

Referral Exchange

lisa@referralexchange.com

www.referralexchange.com

 

Comments (1)

Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

All good suggestions, Lisa. Treating our referral sources like gold is the standard we should aspire ot--and do!

Jan 05, 2017 09:30 AM
ReferralExchange .

Thank you Lottie! 

Jan 05, 2017 10:39 AM