Today I was an Impatient Buyer

By
Real Estate Agent with RE/MAX Professionals, CT 203-206-0754 REB.0759001
http://activerain.com/droplet/4YBx

Today I was an Impatient Buyer

W get the calls or emails looking for information and then get snubbed if we are not prompt enough. I had a brief moment of understanding while waiting for a call back from a salesman.

  The Story:

Today I was an Impatient BuyerI am in the process of searching for a new vehicle. Like home buyers, I have been doing my research online as I am hesitant to get to a dealership before I am ready and get the heavy push by those guys with the plaid coats, bad fitting hairpiece and crooked smiles.

While there is nothing wrong with my current car, we are thinking of doing some vacation driving and want to get into something larger, so looking at an SUV. My requirement is that the rear luggage section be large enough to fit my golf clubs, without dropping down one of the seats.  It's not as easy as one might expect and I am not looking to get into one of those beast of burden models.

I find something with possibilities and call a salesman I am working with on the sale of their house, only fair. My first call found him on his day off and while I did not expect him to go into his office, I thought at the very least make a call to see if the SUV will be available for me to see when he does get into work. No call for over a day and a half and I'm wondering why I called him in the first place if he wasn't going to be attentive to me.

I had to back off and think of some of the calls and emails I may have gotten that I did not jump on immediately because of one reason or another. Was the potential client on the other side thinking the same thing I was  that the agent is not interested in my business?  Should I have called other dealers to see if they had the same type of car on their lots?  Did I really owe an allegiance to a salesman that gave e their house to sell but I did not want to wait for him to do whatever he thought as more important?

Well, I got his call and we have an appointment for me to fit my clubs tomorrow. If it works, he may have gotten his commission before I get mine.  I will also make a hard point to be more attentive to those calls and emails to at the very least acknowledge them.

Today I was an Impatient Buyer

 

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Ed Silva  RE/MAX Professionals,  www.edwardsilva.com  203-206-0754

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Rainmaker
3,434,540
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I find myself getting a bit more edgy when i want to purchase something. 

Jan 06, 2017 04:17 PM #1
Rainer
111,042
Karen Hellier
Freelance Writer - Big Canoe, GA
Freelance Writer for Professionals, North Georgia

Interesting that you found yourself on the other side of the fence. It's good that you took the opportuinity to learn something personally from this experience. Good luck with your vehicle purchase. Please share a picture/post of your new vehicle when you get it!

Jan 06, 2017 04:20 PM #2
Rainer
77,292
Christina Hayes
Everlasting Credit Repair - Morristown, TN
Credit Repair Expert

Great post... It is great to see ourselves and to step back and change the 'negative behavior'.. Good for you! So what SUV did you end up with?

Jan 06, 2017 04:51 PM #3
Ambassador
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George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Ed sometimes it takes an experience like that for us to sit back and examine our own practices.

Jan 06, 2017 04:57 PM #4
Ambassador
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Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Hi Ed- I think it's good for all of us to experience what it's like to be the seller or the buyer of something.  It humbles us and helps us look more closely at our own practices. 

Jan 06, 2017 07:40 PM #5
Rainmaker
1,425,824
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Hi Ed -  I certainly agree with you.  I find that and I love you car salesman description.

Jan 06, 2017 07:47 PM #6
Rainmaker
2,523,206
Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale-Probate & Trust Specialist

Ed, we want what we want when we want it.  I feel that "we" may expect others to be as responsive as we are ... and most just are not. Let's hope the clubs fit and your search will be over.

Jan 06, 2017 08:05 PM #7
Rainmaker
515,217
Nathan Gesner
American West Realty & Management - Cody, WY
Broker / Property Manager

It's nice to experience what our customers do. Helps us stay level.

Jan 06, 2017 08:57 PM #8
Rainmaker
2,561,039
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Ed I always put on my buyer and sellers hat when I get an email or a call and I respond accordingly... now on a side note if you asked me the Lexus RX350 has lots of room for signs and golf clubs....now if you asked Diane the Honda SUV hold a lot crapola too, Endre

Jan 06, 2017 11:18 PM #9
Rainmaker
926,441
Brigita McKelvie, Associate Broker
Cindy Stys Equestrian and Country Properties, Ltd. - Lehigh Valley, PA
The Broker with horse sense and no horsing around

Good morning, Ed!

We never know what is happening in the other person's life if they don't get back to you quickly.  For example, this past year, there were many personal things that occurred, such as illnesses and deaths in the family and close friends where I had to drop everything.  Emergencies can come up.  Life happens.  Yes, there is that possibility that they just don't care.  At least give them the benefit of the doubt.

Brigita

Jan 07, 2017 07:45 AM #10
Rainmaker
141,780
Diana White-Pettis
Exit Bennett Realty - Upper Marlboro, MD
GRI, CDPE, CNE, WHC Upper Marlboro Homes for Sale

Putting on the buyer hat can really give us another perspective when we are in that position ourselves.  Thanks for sharing and have a great weekend!

Jan 07, 2017 12:42 PM #11
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Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

I hate car shopping and know eactly what I will pay when I go to the dealer. I research all the stats and interior dimensions before I go. I will be interested to see which car fits the bill for your clubs.

Jan 07, 2017 01:29 PM #12
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Noah Seidenberg
Coldwell Banker - Evanston, IL
Chicagoland and Suburbs (800) 858-7917

Interesting post Ed. Buying an auto is a big deal and your deserve top notch service.

Jan 07, 2017 02:39 PM #13
Rainmaker
1,428,890
Sybil Campbell
Long and Foster REALTORS® 5234 Monticello Ave Williamsburg, Virginia - Williamsburg, VA
REALTOR® ABR, SFR, SRES Williamsburg, Virginia

I would probably call him one more time and then move on if you don't hear back from him.

Jan 07, 2017 05:50 PM #14
Rainmaker
2,785,986
Michael Jacobs
Coldwell Banker Residential Brokerage - Pasadena, CA
Los Angeles Pasadena Area Real Estate 818.516.4393

Hi Ed --- I can relate.  Your post provides a perspective that really matters.   

Jan 08, 2017 01:35 AM #15
Rainmaker
2,218,541
Nina Hollander
RE/MAX Executive | Charlotte, NC - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

I get it, Ed... I'm always an impatient buyer, myself. Fortunately, I've always had top of the line people I've dealt with when it came to my cars (of course, one of my best past clients is the sales director at my Honda dealership).

Jan 08, 2017 03:20 AM #16
Rainmaker
2,536,359
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of Manchester NH's Leading Agents

I am the same way Ed Silva . I went to a dealership after a day at the beach, passing by i stopped in because i saw what i wanted. The salesman said he didnt have time to open it for me, i waited a while and left. I searched online and found it at another dealership, when there the next day, bought and it stopped by to show that salesmen my new Grand Jeep Chrokee. 

Jan 08, 2017 05:58 AM #17
Rainmaker
2,643,800
Sally K. & David L. Hanson
Keller Williams 414-525-0563 - Brookfield, WI
WI Realtors - Luxury - Divorce - Short Sale

Seize the moment is something this salesperson needs to learn...it's far toooo easy for the prospective buyer to just say NEXT !

Jan 08, 2017 07:09 AM #18
Rainmaker
1,630,920
Patricia Feager
DFW FINE PROPERTIES - Southlake, TX
Selling Homes Changing Lives

Ed Silva - This is a great post to read each time we go out to show properties to buyers. It' definitely puts things into a different perspective!

Jan 08, 2017 07:23 AM #19
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Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

Being on the other side teaches you a lot. My wife and I ended up buying two Lexus SUVs and although we used the Internet to contact multiple dealers in two states we ended up buying locally. The salesman was low key and knowledgeable, s\theservice was great and the transaction was very clear cut. I always learn a lot being on the consumer and I have a new found respect for the car saelsman.

Jan 08, 2017 07:37 PM #20
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