I Have Experienced THE Perfect Client!!

By
Real Estate Sales Representative with Better Homes and Gardens Real Estate Signature Service

I listed a property several years ago in a very high end neighbourhood, close to $1,000,000.. (in today's market it would be about $1,3000,000 - $1,400,000). The home was beautifully, and tastefully deocrated with warm neutral tones, a very harmonious atmosphere.  The home had many quality upgrades, kitchen cabinets, granite counters, upgraded crown moulding throughout the home, and beautiful hardwood floors in a rich brown tone. 

All light fixtures had been upgraded, and the front entry doors were truly spectacular!!  It was evident throughout the house that these people showed a true pride of ownership, both inside and out. The front doors alone were $10,000!!  Get the picture???  It also had great curb appeal which helped.

The clients spent the entire weekend before I arrived late Sunday afternoon to list the proeprty staging, cleaning and ensuring the house showed like a model home!!  Wow, I was very impressed... I didn't have to do a thing, the lady of the house did a terrific job and added little touches that enhanced the already warm and inviting atmosphere.

After a few days on the market I had some feedback from two other agents about the broadloom in the master bedroom.... it had buckled quite badly and there were numerous ripples throughout the room.  I had mentioned this to the Sellers when I first saw their home, but now others were mentioning it too... not a good thing.  Time to take action.

How was I going to broach this subject up again?  The rest of the home was in absolute pristine condition, and there was this one little thing that could leave a potential buyer with a negative impression... especially when the rest of the house was in such beautiful condition.....and at this price point one would expecdt everything to be perfect ...buyers notice every little thing!!!

I thought the direct approach would be the most beneficial, so I wrote him an email and mentioned what the agents said about the carpet, and also reminded him that I had mentioned it too, but did reassure him that it was only a suggestion and it would be up to him if wanted to do it, or not.  This was a approximately 11:00 a.m. - 12:00 p.m.

At 5:30 later that day, I was on the phone with the seller again about a different matter, and he casually mentioned.. "Oh, by the way, the carpet installer just left!"  "What?"  I said... "Yeah, I had the carpet stretched and it looks great!"

Wow, I was stunned...I told him I wished I had more clients like him who actually listened to their agent, who was, after all, trying to sell their home and only making suggestions that would be beneficial to them.

I now have experienced the perfect client!!   

Posted by

                                                                                                                                                                                                                                  

Streetsville Real Estate

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Are you relocating or moving to Streetsville, Mississauga or the Greater Toronto Area and need a real estate agent? 

When you choose me to handle your Streetsville, Mississauga real estate needs, you choose a real estate professional who cares about you and your family, and who listens to your needs. I will work together with you, protecting your interests, to achieve your objectives.

I have been uniting families and homes for more than 29 years.. Experience has GREAT rewards!

Proud recipient of the Platinum award for outstanding serivce with a rating of 100% voted by my clients!!

A great experience starts with a great agent !

Helping You Make The Right Move since 1987. 

Call me at (905) 896-4622 or direct at (416) 717-6331

 www.gloriavalvasori.com              

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Ontario Peel District Mississauga
Tags:
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Rainmaker
50,996
Vickie Teel
Keller Williams Peace River Partners - Punta Gorda, FL
It's all about YOU!

Oh Gloria - lucky you!  I wish they were all that easy.

Jan 09, 2017 10:36 AM #1
Rainmaker
129,260
Diana White-Pettis
Exit Bennett Realty - Upper Marlboro, MD
GRI, CDPE, CNE, WHC Upper Marlboro Homes for Sale

Gloria,

Sounds like you have a motivated client, indeed!  I'm so happy for you.

Diana

Jan 09, 2017 10:08 PM #2
Rainer
192,270
Noel Mayer
FAIRMOUNT REALTORS - Montclair, NJ
YOU'RE RIGHT AT HOME WITH NOEL

Gloria ,

By receiving the feedback it validated the action 

Thank you for sharing the information 

Jan 10, 2017 02:01 PM #3
Ambassador
3,218,651
Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

You did have a cooperative client and good for you broaching the subject quickly and getting that objection removed. That is what an agent is supposed to do.

Jan 10, 2017 04:01 PM #4
Rainmaker
435,472
Gloria Valvasori, ASA
Better Homes and Gardens Real Estate Signature Service - Streetsville, ON
Outstanding Service Since 1987 416-717-6331

Noel, I am so thankful these clients acted quickly, when most others do not. I did mention this to them when listing the house, but it was only when feedback started to come in that they took action...

Jan 15, 2017 08:36 AM #5
Rainmaker
435,472
Gloria Valvasori, ASA
Better Homes and Gardens Real Estate Signature Service - Streetsville, ON
Outstanding Service Since 1987 416-717-6331

Thanks Debbie... I had the conversation with them while going thorugh the home prior to listing.. it was really the only negative and I did mention it would be a good idea.. I guess they didn't think it was a big deal.. but when feedback started coming in, then they took immediate action... and I'm so happy they did!

Jan 15, 2017 08:37 AM #6
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Rainmaker
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Gloria Valvasori, ASA

Outstanding Service Since 1987 416-717-6331
Do you know what your home is worth in today's market?
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