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Are Infrared Cameras A Marketing Scam?

By
Home Builder with WellSwept Chimneys

Many Home Inspectors are offering their ‘complete IR services with their Home Inspections. 

Let's look a bit at what an infrared camera is, what it can do, some limitations and what is required to actually perform a proper inspection of any value.

 


 

 

What is an infrared camera?

 

The media, partially through reality television, has promoted the use of infrared cameras in home inspections and their benefits.  While some of this is accurate, keep in mind that television programs  focus on entertainment and not fact, because of this there are some misconceptions many have gained by all the hype.

You may have heard that Infrared cameras can see through walls, see water, mold, termites, bees in walls, missing insulation, problems with electrical wiring and maybe more.

The fact is that an infrared camera can not detect water, nor mold or even missing insulation!

At best an infrared camera in a Home Inspection is nothing more than a diagnostic tool, which are known to have several limitations in their use.  An infrared camera can not see inside or through any wall or other material, they can not see water or mold or missing insulation.  All an infrared camera can in fact see is the emission of infrared energy, which they translate into surface temperatures.  However, even that is not straight forward, and there are many reasons why the information displayed may be misleading or downright wrong.

 


 

 

If interested in Infrared services; choose the Inspector with Caution!

 

Or at least know what your expectations are and what you are getting.

Because infrared cameras only display specific information, and because there are factors that can mislead the user, it is absolutely necessary to have proper training and education. 

To become properly trained in using an infrared camera, there are several paths.  The simplest to being, but by no means provides necessary qualifications, is the online course by InterNACHI.  Having done this myself, I can tell you the information here is good but lacks the hands on that most trainings offer.  To really be competent one needs the hands on provided by FLIR training courses or schools like Infraspection.  These courses start at around $2,200 and go up depending upon level of education taken.

The absolute minimum level of acceptable training is a course offered by Infraspection especially for Home Inspectors, it is essentially a partial Level 1 Thermographer course focusing on the aspects pertinent to Home Inspections, titled appropriately "IR Inspections for Home & Building Inspectors".  Link to it is here. (IntarNACHI members get a great discount)

Midland Home Inspection


 

 

With proper training, the infrared camera can be a great asset to the Home Inspector. 

 

The Home Inspection is a visual assessment, and like a moisture meter, the infrared camera can offer clues to the Home Inspector where there may be areas needing further investigation.  However, reality is that there are some ‘IR’ services most home inspectors are advertising are really a gimmick rather than providing you with any real information about the condition of your home.  Some home inspectors may have purchased an infrared camera, but without the right training they are not able to provide any real value. The fact is that a quality infrared home inspection requires the right equipment and the right training, and a proper thermal imaging of any home is going to in itself take as long as a typical home inspection!  One can not perform a complete thermal imaging and home inspection in 3 hours.

 


 

 

How do I know my home inspector can do an infrared home inspection?

 

Fact is all Home Inspectors are not bad, in fact most are quite good.  But do know what you are getting.

During the time frame of a typical Home Inspection, it is not possible to also perform a complete Infrared Inspection.  This would require around 4 to 6 hours if done properly.

Some market infrared as finding water, training will teach that moisture problems are difficult to detect with an infrared camera.  The camera is only a diagnostic tool that will identify anomalies and which the inspector will need to investigate further with other tools such as a moisture meter.

A complete infrared inspection is often difficult if all performed during daylight hours, but can be accomplished in some conditions.  The trained inspector will know how to identify the times it can and can not work well. 

A complete infrared inspection will need to cover both the interior and exterior of the home.

Now it is possible to use the tool to augment other diagnostic tools, it is NOT an infrared inspection when used in that manner.  It is a tool used by the Home Inspector to provide additional information to them in their detective work. 

This by the way is really where the infrared camera benefits the typical Home Inspection.

 


 

 

Should A Home Inspector Use An Infrared Camera?

 
Absolutely, as they use a moisture meter, borescope, pole camera or any other tool.  But keep it as a tool, we do not have the time in a typical Home Inspection to perform a full and complete infrared inspection, nor do many have the proper training and credentials to do so.  However, they also should treat your clients with respect, they should tell the clients what they are doing and why and they should take the minimum training offered by Infraspection to provide a minimum level of competence.
 
So to answer the question if marketed properly, expectations managed, proper education and training secured, no it is not a scam but a beneficial diagnostic tool.
 

Home Inspection Midland

Comments (6)

Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

This is a good read, Robin. Clearly the Infrared camera is not a be all-end all and buyers should understand from their inspectors what they can and cannot do. Of course inspectors must be honest as well about the information they can learn vs. what is educated "guessing."

Jeff

Jan 22, 2017 07:56 AM
Mike Cooper, Broker VA,WV
Cornerstone Business Group Inc - Winchester, VA
Your Neighborhood Real Estate Sales Pro

Robin, I watched a HI team inspect one of my listings. They had two trucks full of gadgets. It was impressive. When the report came, it had about 30 pages of problems. This house was as near perfection as anyone I've ever sold. I pulled the electrical page and went to the house. My electrical contracting company has maintained this property for a decade. For the 18 problems they pointed out. There was only one. We decided to do no repairs based on the flaws in the report. All of the high-tech equipment in the world can't help if those providing the service don't know what they're doing. I rarely see that level of in competence in the HI field. The guys I use are awesome. Those guys were a joke, but they had cool toys. 

Jan 22, 2017 07:58 AM
Robin Wells

Tools do not make a Home Inspector, however a good home inspector can raise the bar if they have the specialized tools, training and competency to use them properly.

Jan 22, 2017 11:55 AM
Eugene Kanciar
EKAN Home Inspection - West Vancouver, BC
Our Experience, Your Peace-of-Mind

I have a Flir IR unit in my toolbox but only use it under certain circumstanes. One definitely needs to know the limitations of the technology to be effective in the field. Interpretation of heat signature results is a major issue and should only be done by an experienced practitioner.

Jan 22, 2017 08:19 AM
Kristin Johnston - REALTOR®
RE/MAX Platinum - Waukesha, WI
Giving Back With Each Home Sold!

I have not had many inspectors use one, but I can see why they would be helpful

Jan 22, 2017 08:22 AM
Roy Kelley
Retired - Gaithersburg, MD

This is great information to share with prospective home buyers.

Jan 28, 2017 03:42 AM
Fred Sweezer Sr. CMI, LLC.
Hud Certified 203K Consultant - Long Beach, CA
HUD 203k Consultant

The key is making sure that if an inspector is marketing an infrared camera that he should not use that knowledge to "overly alarm" the client with what he sees in his visual inspection and that now he sees more doing the inspection than if he did not have an infrared camera and that an additional inspection is needed to document the finding. The Inspectors that go thru the training is directed not to market their infrared inspection skills until they are able to apply themselves to the training. Without proper training infrared images can be misunderstood as it applies to building science most certifed home inspector thru Internachi knows building science as it applies to home inspection. 

Thanks for your post it is covers the scope of the subject really well. 

Feb 07, 2017 03:42 AM