S.A.F.E.R. Safety Awareness for Every Realtor

As a result of the Recent Murders of Several Realtors over the Course of the last few months...Our Broker decided to hold Safety Awareness Lunch for the Female Realtors in our office.  No surprise, the attendance was great!

Although the statistics were a wee bit outdated, 2000-2001....the number of 'attacks' against Realtors and Criminal Deaths was actually shocking........I've heard of one here and there, but in 2000 alone there were 26 murders of Realtors in Canada and the U.S.

The Key Points revolved around Awareness and a Safety Mindset.  Although I found the re-enactments a little theatrical and the presentation a bit pedantic -  there were some really good reminders I thought I'd share with you all.  I'm sure you've heard most of them before........but it certainly doesn't hurt to be more 'cautious' and 'proactive'.

                                                                                         

OK... Points to Remember: 

 

1.) When meeting new clients for the first time, meet them at the office!  Do not meet them on site, especially not at a vacant property. Get as much information on them as possible, ie. names, phone numbers, address, financial institution etc.  Do not do POP TART showings - where they call you and you just 'pop up' and go meet them at the house! 

 2.) When showing properties to someone you don't know.........leave a tour sheet with your assistant or the secretary.  Make sure you take your car, and unless you know them, have them drive in their car. Have the secretary call you on the cell to check in once in a while. Set up a 'code word', like 'can you pull the red file'...should you find yourself in a dangerous situation and still able to call......

3.) Carry your cell phone with you and have 911 preprogrammed. If necessary A simple HELP will maximize response time.  When showing in a house pick up the portable landline, its much easier to trace 911 on and landline then it is on a cell phone. 

4.) Open Houses - Meet your neighbours before the open - so they know you're there and the hours you'll portable landline and walk around with it.  Its much easier to track the location of a landline then itbe there. 

5.) Scope the house when you arrive.  Check out the exit points both inside the house and outside gates etc. If possible carry a 'garage door opener' with you - clicking it would signal owners coming home could scare away a potential attacker. 

6.) If there are butcher blocks with knives in the kitchen - place them in the cupboard....if there are any valuable lying around put them somewhere safe.

7.) Don't leave the door open - open it for each individual visitor.......Have a guest book - say your Vendors have requested that everyone sign in.  (good for leads too)

8.) Having mace, or bear spray handy - is always a good idea...

9.) Do not show houses in the evening...unless you take a partner or friend with you... 

10) Always walk behind your clients when showing the house, guide them rather then lead them.  When showing bedrooms or basements always stand outside the door - let the clients walk into the room.

11) When going back to your car,  have your keys ready,  walk around it and check inside before getting in. One inside lock all doors immediately.

Be Alert, Be Aware, Be Conscious, PrePlan, Do Not Give an Attacker the Opportunity!

First and Foremost - Perhaps the most important of all is to follow your INTUITION.  The racing heart, the hair standing on end on the back of your neck, that 'uncomfortable I don't know why feeling'.  No lead, no sale, no 'being worried about hurting someones feelings' is worth it. Follow your Gut!

 
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18 Comments on S.A.F.E.R. Safety Awareness for Every Realtor

Good post. Everyone, male and female needs to be careful and aware of safety issues.

Take care

05/08/2008 12:54 AM by Kevin O'Shea, White Plains, NY Real Estate (American Classic Homes, Inc.)


I'm glad we get hear the good and the bad here on AR. Its easy to forget how many sickos are out there.

05/08/2008 01:43 AM by Scott Barr soldbybarr.com (Keller Williams)


Yes Kevin - I have a tendancy to be ver blase about my safety, risks and potential threats.  It was a wake up call!

05/08/2008 02:47 AM by Liz Moras, Re/Max Associate Broker Chilliwack (Vancouver), B.C. (Remax Nyda Realty Chilliwack B.C.)


Scott:  Your right it tends to present the whole spectrum all the facets of real estate life!

05/08/2008 02:50 AM by Liz Moras, Re/Max Associate Broker Chilliwack (Vancouver), B.C. (Remax Nyda Realty Chilliwack B.C.)


Liz, you are so right, we do have to be careful.  But I've noticed a lot of the safety posts written here show that some agents are totally suspicious of any buyer they meet - not a great way to start a professional relationship that involves as much trust as a broker-client one does.  And I wonder how many of the murders were pissed off or deranged husbands or boyfriends?

05/08/2008 08:39 AM by Patricia Kennedy (Evers & Company)


Liz, thank you for posting this!  We have implemented a Safety program for our agents about six months ago.  We just lost a male agent in this area a few days ago.  He told his wife that he was showing properties and he only had a couple more to go to and they found him dead.  Males should also be cautious.  It can happen to anyone. 

In my brokerage we have specific rules about this.  ALWAYS meet the clients at the office first.  We have a plaque on the wall advising clients that, as a matter of course, we ALWAYS copy the clients' ID's, and we implement that rule.  We just deterred someone by doing that only two days ago.  As soon as he heard that, he no longer wanted to see the property; it was in the wrong location he said...

Open houses in teams only.  Small pepper spray in pocket.  Drive own car.  Be careful!  It's sad that we have to be so vigillant...

05/08/2008 10:39 AM by Mirela Monte, Your Myrtle Beach Connection


Pat:  anything taken to extreme right?  the balance between paranoia and carelessness......consciousness...I have no doubt most of those weren't random murders - they don't usually talk about motive do they?

05/08/2008 02:57 PM by Liz Moras, Re/Max Associate Broker Chilliwack (Vancouver), B.C. (Remax Nyda Realty Chilliwack B.C.)


Mirela:  What a proactive Broker you are!  Maybe I'll print this and put it on my Broker's desk!  Awesome!

05/08/2008 02:58 PM by Liz Moras, Re/Max Associate Broker Chilliwack (Vancouver), B.C. (Remax Nyda Realty Chilliwack B.C.)


My people are my FAMILY, and I am the Mother Hen.  If anything happened to any of them it would CRUSH me!  Seriously, it would!

05/08/2008 03:05 PM by Mirela Monte, Your Myrtle Beach Connection


Mirela:  somehow you don't look like a Mother Hen! But I can tell you have a huge loving and caring heart!

05/08/2008 06:08 PM by Liz Moras, Re/Max Associate Broker Chilliwack (Vancouver), B.C. (Remax Nyda Realty Chilliwack B.C.)


Liz,

Thank you for the Great info. We all need to be safe!

Christopher

 

05/08/2008 09:07 PM by Christopher Pike, REALTOR®_803-727-7800 (Keller Williams® Realty)


Hey Christopher:  So true, and as Mirela says above, for Men as well as for Women!

05/09/2008 01:13 PM by Liz Moras, Re/Max Associate Broker Chilliwack (Vancouver), B.C. (Remax Nyda Realty Chilliwack B.C.)


Liz, great safety list. Thanks for sharing this valuable information, hope everyone takes the time to read it and pass it along to their offices.

05/10/2008 02:56 PM by Duane Marlink, Rate A Home (Rate A Home)


Thanks so much for your post!  I read every word, and am grateful for the refresher.  I know that our office has a policy in place for emergencies, but we need a reminder for seasoned agents as well as anyone new.  I'm going to put an email in to the office to see about sending a mass email or memo in everyone's boxes.  Thanks again!

Krista Ingram - Colorado Realtor

05/11/2008 10:18 PM by KRISTA INGRAM (KELLER WILLIAMS REAL ESTATE, LLC)


Duane:  Thanks for the comments...there are so many things we take for granted - and our safety is probably one of them!

05/11/2008 10:54 PM by Liz Moras, Re/Max Associate Broker Chilliwack (Vancouver), B.C. (Remax Nyda Realty Chilliwack B.C.)


Krista:  I'm so glad :-)  An e-mail reminder is a  good idea - you never know when it might make THE difference!

05/11/2008 10:57 PM by Liz Moras, Re/Max Associate Broker Chilliwack (Vancouver), B.C. (Remax Nyda Realty Chilliwack B.C.)


Liz ~ I am both a Realtor as well as a mobile notary/loan signing agent.  I go to the homes of borrowers purchasing or refinancing homes on a regular basis, so this is very valuable info to keep in mind.  I think ALL mobile notaries should have this list.

I particularly liked the "Can you pull the red file" code word. I pray I never have to use it, but will definitely remember that one.  Thank you!

05/14/2008 03:04 AM by Denise O'Dell ~ CA Mobile Notary/Loan Signer/REALTOR® (SANTA CLARITA MOBILE NOTARY)


Denise:  Oh you're so welcome - yes its so helpful to have that info in the back of our mind-I know we never think that will happen to us.......but...?  :-) Thanks for commenting.

05/14/2008 12:55 PM by Liz Moras, Re/Max Associate Broker Chilliwack (Vancouver), B.C. (Remax Nyda Realty Chilliwack B.C.)


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Real Estate Agent: Liz Moras, Re/Max Associate Broker Chilliwack (Vancouver), B.C.  (Remax Nyda Realty Chilliwack B.C.)
Liz Moras, Re/Max Associate Broker Chilliwack (Vancouver), B.C.
Chilliwack, BC
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Remax Nyda Realty Chilliwack B.C.

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I look forward to this opportunity to share with both my fellow Realtors and my local Chilliwack, British Columbia community......little Real Estate anecdotes, tidbits of info - sometimes cutting edge and double edged swords of savy - as well as some 'what were they... or better yet, what was I thinking moments????
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