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Community Guidelines: What's the Point?

By
Mortgage and Lending with Mortgages in AZ, CA, CO, DE, FL, GA, IN, MD, MN, MT, NC, NJ, NV, OK, OR, PA, SC, SD, TN, TX, UT, VA, WI NMLS #138061 MMCD #1141

Community Guidelines: What's the Point?

 

     I recently wrote a blog about ActiveRain's guiding principles and the responsibility we have as users of the site & members of the community to maintain the platform, improve the platform, and ensure the platform maintains value for consumers and our fellow members.  When reviewing the Activerain community guidelines, it is clear the principles and guidelines are tied in with each other.  One of those guidelines is often a hot topic at Active Rain.  Points.


ActiveRain

     One of the ActiveRain community guidelines states "The point system is intended to encourage and reward genuine effort.  Points for blogging will only be awarded for your own original content.  Examples of what doesn't qualify for points:  jokes, recipes, inspirational quotes, poems, re-published marketing materials (newsletters, press releases, articles, etc), information from government websites, bible verses, large copied sections of the MLS, or posts that only contain links and keywords, but offer no value for consumers".

 

     If the point system is there to encourage a direction that adds value to the platform, are those gaming the point system by taking points for press releases or quick news blurbs 10X/week, for example, then harming the system by putting in none of the "genuine effort", but sitting atop the leaderboard nonetheless?

 

     I for one don't care a thing about personal points beyond the 500,000 mark (which gets you the coveted 'free' rainmaker account), but being the first face on the leaderboard can be huge when it comes to people using the site for referrals.  Some also equate the amount of points on an account with the quality of the professional behind the profile.  So those gaming the system & taking points for nonsense are in essence stealing business from the people putting in the genuine effort.

 

     So what can be done?  Personally, I have had multiple leadership positions in my life, and I run a ship on the belief that no one person, anywhere, is necessary for success.  When people in organizations I've run have broken rules, "gamed" systems, or otherwise acted in a way that doesn't bring benefit to the organization, there's usually a warning, and zero tolerance beyond that.  So for that reason, if it were my call, the people posting nonsense would get a warning to stop, and if that didn't work, their profile and all of their "work" would mysteriously disappear.  Or perhaps more appropriate, all of their "work" pre-500k points would remain, and anything after would go POOF!

 

     Some people say "who cares, it's only points" - but these people are usually the ones with over a million, not someone trying to climb the leaderboard sitting at 5,000 and wondering how they can climb when robo-posters are putting up tons of points each week.  The point system goes from encouraging to discouraging when people are getting passed by those posting garbage or copy/pasting comments across all of AR.  It's even more discouraging when there's no shot at ever reaching the top of a leaderboard because people aren't following community guidelines, and definitely not being one with the Weltanshauung.

 

     So what's the point?  What's a good way to correct what I think is definitely a problem?  Do away with points altogether?  Police the "robo posters" and get rid of them?  Public shame?  Total inaction?  I'm not sure, but I know I think those not following the community guidelines don't want to be a part of the community - they are self-serving, not adding value, and not in line with ActiveRain.  So should they be here at all?

Posted by

John Meussner
NMLS ID #138061

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Comments(8)

Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ
602-380-4886

John this has been going on for as long as I've been here. Personally it is so very easy to see who's gaming the system whether they're robo posting or collecting every freaking point they can every single day. Does this build great relationships?  Does one want to refer clients to those they know are gamers? I think not. I prefer to refer to people that are genuine and interested in building real relationships and networking and participating in a meaningfull way and manner.  

Jan 31, 2017 04:53 PM
John Meussner

Same here, Anna.  I wish there were a way to take points away from some of the people doing it --- most of it I overlook, but the Sunday "10 posters" who put 10 posts of nonsense then call it a week until next Sunday really drive me nuts.

Jan 31, 2017 05:03 PM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

John I think the point system is a good thing and it has served as a motivation to a competitive group of people.  However, I agree with you about a more forceful penalty when someone gets caught gaming the system.  Some members gain points so quickly that they must spend every waking hour on AR.  I wonder how the pay their bills.

Jan 31, 2017 05:30 PM
John Meussner

I'm with ya - I don't mind if they are on AR night & day, as long as they're here trying to add value and not simply spam the site with 10 random pieces of junk then disappear til the following week.  And those who say "nice listing!" on a post about a dying pet or something.  I'd like to see them gone.

Jan 31, 2017 05:53 PM
Gwen Fowler SC Lakes & Mountains 864-710-4518
Gwen Fowler Real Estate, Inc - Walhalla, SC
Gwen Fowler Real Estate, Inc.

I love the points.  Was looking over the past year and how far I have come.  Can't wait to be #10 in SC.

Jan 31, 2017 05:34 PM
John Meussner

Points can be a great motivator!  Without the points it would have taken me a lot longer to get as much material out there as I have.  Keep going!

Jan 31, 2017 05:54 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi John

You raise some good points (pun intended). It's been an issue since the beginning from what I have seen. I imagine it's very difficult to police all the posts that are written every day, while at the same time keeping up with other customer service issues. The robo-posters drive me nuts, too.

Jeff

Jan 31, 2017 06:08 PM
John Meussner

I think it would be difficult to catch each one, but there are serial offenders with a million points or close to it that have been doing it for years --- they're very transparent.

Feb 01, 2017 10:25 AM
Hella M. Rothwell, Broker/Realtor®
Carmel by the Sea, CA
Rothwell Realty Inc. CA#01968433 Carmel-by-the-Sea

John: I wonder if those robo posters and drive by commenters are getting anything out of AR. I don't see giving a referral to someone just because they are at the top of a leaderboard. I think we are savvy enough to look through that. At some point (ha ha) they must see how futile it is to get business that way or make true connections.

Jan 31, 2017 06:35 PM
John Meussner

I dont think they make true connections, and I think they're a detriment to the site, just my opinion

Feb 01, 2017 10:26 AM
Nathan Gesner
American West Realty and Management - Cody, WY
Broker / Property Manager

I'm a relatively new blogger working towards my free account, so points are important. However, I've already noticed that much of the information on the Rain is useless drivel to gain points, even my the "millionaires". This is particularly true in the Q&A section. Go ask a serious question and the majority of the answers are, "John Q. has the right answer" or "I have no idea". 

I'm a member of other networking forums. When you ask a question, people only answer if they have something to contribute. That's a lot more useful than having to wade through 50 answers to find the few that actually answered the question.

Jan 31, 2017 08:33 PM
John Meussner

I will sometimes state that someone else had a great answer just for clarification (because there are some wrong answers out there!) and support for the right answer.  Other than that, I'm with you ------ I am guilty of this in the Q&A section, but the Q&A section is, aside from the occasional great question, a place that's not really bringing value to the site the way it was intended.

Feb 01, 2017 10:27 AM
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I agree with Anna.  But, there are some genuine members here that aare the bse of this site.

Jan 31, 2017 09:24 PM
John Meussner

Absolutely agree

Feb 01, 2017 10:28 AM
Amanda S. Davidson
Amanda Davidson Real Estate Group Brokered By Real - Alexandria, VA
Alexandria Virginia Homes For Sale

John, the points have never meant much to me but, the people gaming the system drive me crazy because I think it's bad for the community as a whole. I do think they should be punished or even booted from the site but, as to who would have the time to police that piece of AR I'm unsure of. 

Feb 01, 2017 08:06 AM
John Meussner

I think they could only police the repeat offenders.  It doesn't really affect me, but it is annoying, and does make me mad when someone writes a heartfelt or very detailed post, and someone writes "great post, good luck with the sale!" -- it just seems disrespectful

Feb 01, 2017 10:29 AM