Just ask Glenn Kelmann of Redfin.com.

Redfin issued a press release today with MLS statistics PROVING that Redfin agents are superior negotiators to everyone else.  Superior by a differential of over 2%; an average savings of over $4000.  They cite:

1- The compensation structure allows a Redfin agent to be unbiased whereas the traditional Realtor has an incentive to let his client chase a bad deal.

Agents do what you pay them to do, we reasoned, and we believed our agents would be more likely to get the price our customers wanted.

2- There may be a better way to analyze the performance of an agent but the MLS data is all they have for now. 

What makes this noteworthy is that the data did not come from Redfin, but from data that any brokerage can validate by following the instructions available in the appendix ...

Well, you (meaning the real estate weblogging community)  jumped in with your two cents: (from Matt Goyer, a Redfin employee's post)

I love this stuff!  I'm a complete numbers geek and loved Statistics class in B-school.  There are so many problems with the data cited it is laughable:

1- The data don't exclude transactions from "part-time" agents (and probably can't).  Redfin claims superiority to the experienced full-time agent.

2- They cite data but refuse to republish it citing that it would be an MLS infraction.  Marlow Harris calls them on fuzzy math.  (Come on, Glenn!  When have you ever played by the MLS rules?)

3- Finally, Glenn's non-responsive response on Bloodhound Blog (That's my story and I'm sticking to it) was challenged by the resident logician, Greg Swann.

 

 

9 Comments on Full-Service Realtors Are Inferior Negotiators

FEB
27
2007
20 Featured Posts
Brian- There are three Redfin agents in all of  Southern California.. I'm sure they are going to do a bang up job for all their clients.. no question they know all the ins and outs of the local markets.. an offer's an offer .. no difference between Manhattan Beach and Montebello... after all they are both in CA... they are both in Los Angeles County   and they both start with an M..  No question the Redfin agent will be as good if not better then a local agent..I mean these guys are Professionals... right?
12:31am • #1
242,419 Points 98 Featured Posts Outside Blog

The third one is in Del Mar, two miles from my home in Solana Beach.  There's no difference between those two beach cities, right, Kaye?

Haha.  Any self-respecting Del Martian will be glad to explain it. (not to discredit Solana Beach; a lovely town but not Del Mar)

1:15am • #2
242,419 Points 98 Featured Posts Outside Blog
Afterthought, Kaye.  How about Laguna Beach and Newport Beach, no difference right?
1:17am • #3
381,125 Points 178 Featured Posts Localism Sponsor Outside Blog
Brian, this is some of the most enjoyable and provocative stuff I've read in quite a while. What an excellent venue you guys have put together!
1:26am • #4
366,059 Points 16 Featured Posts Localism Sponsor Outside Blog
Sounds like the mainstream media once again are trying to influence their audience with flawed claims.  I wonder if they know how silly they really look?!  Great post!
8:32am • #5
384,568 Points 48 Featured Posts Localism Sponsor Outside Blog

Sometimes I get so mad when you make me think prior to 5:45 AM, and my two cup minimum!  My first knee jerk reaction was to react to your headline.  Then I had to say to myself "This is Brian who can give me foot in mouth disease very easily."  I got sidetracked reading Redfin's business model, some of the posts you linked to and realized your point.

Since they do a wonderful job of tracking I would be curious to know how many offers were rejected per buyer prior to purchase.  I would also like to know how many of those who put offer (s) in through Redfin finally went with another agent (it appears to be 70/170 that put in offers but never really got anything.) because they were fed up with the process.

I would also be curious to find out how many of these purchases were diamonds in the rough.  I pride myself on knowing my clients and what they want to purchase so much so that I am always looking out for a steal for them and providing a comprehensive buyer's CMA to prove they are getting a bargain.  What about concessions?  That is an area that seems to miss the mark.  They don't try for them because of the rebate?

I can't wait to see their listing numbers come up this September (if they want to be consistent.)  What will their list price to sale price ratio be vs expireds, withdrawns and time on market.

As I read Redfin's model I imagined myself working for them and the amount of time I would be spinning my wheels.  Is it a completely different mindset on how I would view a transaction and my role in it?  As a salaried/bonus employee would I become complacent on the focus of a close? 

 

9:30am • #6
734,709 Points 205 Featured Posts Localism Sponsor Outside Blog Hit Router

From the beginning of time, fringe entities have claimed superiority over mainstream entities. 

Wal-Mart sells more clothing than Nordstrom.  Does that make Wal-Mart clothing better than Nordstrom?  Find me a claim and I'll find a statistic to support it. 

Interesting stuff, as usual.

11:14am • #7
20 Featured Posts

Brian:  You know all these little beach cities are the same ...Look at   Long Beach and Laguna Beach  both start with an L and have Beach in their name.....LOL.. Do you suppose we should tell them they aren't in WA any more???

K

6:51pm • #8
FEB
28
2007
131,349 Points 18 Featured Posts Localism Sponsor Outside Blog

Brian,

Yesterdays NY Stock Exchange fiasco proves that specialist are needed. Specialists (people) are needed on the floor of the sock exchange and they are needed in Real Estate. I am a specialist in Manhattan NY real estate but as Kaye points out I guess that would make me a Manhattan Beach CA specialist too. Same name both on coasts.

 Can we ever trust "technology" "hybrid systems" "new business models" "geeks" 100% - I think not!

1:32pm • #9

Leave a response…



(optional)
What does the graphic say?
 
Rainmaker_large

Brian Brady- America's VA Home Loan Broker

San Diego, CA

More about me…

America's #1 Mortgage Broker/858-777-9751

Address: San Diego, CA

Office Phone: (858) 777-9751

Email Me



Links

Archives

RSS 2.0 Feed for this blog

Find CA real estate agents and San Diego real estate on ActiveRain.