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Why You Shouldn't Make Your Own Inspection Repairs

By
Real Estate Agent with Transaction Alliance 513.520.5305 www.LizTour.com SAL.2002007747

We've got your home under contract to sell and the buyer's inspector comes through.  Then the inevitable happens: the buyer's agent sends over a list of repair requests.  Seriously, you didn't expect the home inspector to not find anything at all did you??

Now if we're fortunate, you've kept your home in tip top condition and the inspector's findings will be minor.  But even a tip top home can have issues that you don't expect because neither your or I probably have the knowledge to REALLY know all that is right or wrong with a home.

When's the last time you've been up in your attic?

Have you tested for radon?

Looked into the electrical panel and checked for double tapped breakers?  (actually, you're far better off leaving the cover on and staying away from live electrical circuits).

So get the drift?  There just be things wrong and if the inspector is worth that paycheck from the buyer, the inspector should find the major things wrong with the home that can be found.

No you might think, some of the requests are pretty minor and I could fix those myself.  I'm pretty handy, so why not?

Well the why not comes down to two things:

1.  The inspection repair request may very well state PROFESSIONAL REPAIR or equivalent term.  Handyman, plumber, electrician, etc.  And radon mitigation MUST be performed by Ohio government certified contractors.

2.  Liability.

Stop and think about it for a second.  If there's a problem with a repair YOU made and it's not apparent until AFTER closing. Do you want to be called about it after you figure you've sold your home and walked away?  Or have the new owners demanding for you to hire a professional to come back and fix it to their satisfaction?  Or worse yet, threatening an attorney?

Kind of stressful, right?  So it's far better to open the wallet and hire the pros to come in and be the ones on the hook if something goes wrong with the repairs after closing.

Other questions about buying or selling a Warren County area home?  Just give us a call at 513-520-5305 or email Liz@LizSpear.com.  We're here to help!

Liz and Bill aka BLiz

 

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Serving Warren County Ohio & Adjacent Areas

The Liz Spear Team of Transaction Alliance
Elizabeth Spear, ABR, Ohio License SAL.2002007747

William (Bill) Spear, Ohio License SAL.2004011109  Kentucky 77938
Ask for us by name if you visit the office!

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Comments(47)

Dick Greenberg
New Paradigm Partners LLC - Fort Collins, CO
Northern Colorado Residential Real Estate

Hi Bill - Sound advice. If it's minor enough that the homeowner can do it, it probably shouldn't be on the inspection objection - or at least that's what we tell our clients.

Mar 03, 2017 12:33 PM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Dorie, It's interesting how vastly different the contracts are state to state.  Here, As Is is more unusual, and typically repairs are addressed by the seller prior to closing.

Sham, And who wants the stress of dealing with problems with a home they're already sold?

Richard, There's nothing in our base contract, and I've seen several different versions of inspection request forms.  In most cases the buyer's agent needs to specify to make sure that pros are used.

Gary, And we've certainly seen some of those DIY projects over the years.  They're sometimes okay, but just as often it's obviously amateur hour.

Mick, Just so much cleaner for the process to do so.

Tom, The biggest concern in this area is what if the work turns out to be a larger scale than expected?  The buyers are on the hook then once they exceed the escrow total.

Paul, But at least the duct tape comes in many more patterns now :)

Jeff, Unless it's a really simple task, any DIY type projects should be performed prior to the home inspection.  After that, it needs to be a pro.

Julie, I think a lot depends on the buyer.  Will they actually do the repair, or just pocket the funds?

Dick, True that!  If it's just turning a screw driver, unless you're paying absolute top of market, why even ask?

Mar 03, 2017 01:01 PM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I'm having this battle right now with a seller.  I explained the buyer is going to want repair receipts and so we MUST have them. Sigh.  

Sometimes it's something crazy like a light bulb and I get that, but if an electrician is coming to repair the bad outlet on the porch you might as well have them certify the light fixture is in good working order too.  

Mar 03, 2017 01:29 PM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Tammy, It does seem often that if there's one item for electrical, there's 3, 4 or 5.

Mar 03, 2017 07:32 PM
Jay Markanich
Jay Markanich Real Estate Inspections, LLC - Bristow, VA
Home Inspector - servicing all Northern Virginia

I don't do inspection repairs because it would be a conflict of interest.

Oh, wait.  I see what you mean...

Says he, with a wink.

Well done!  I have to tell you separately, I do a lot of "follow-up inspections" on properties that had a substantial list of repairs.  So often, sooooo often, the homeowner decided to save money and do things themselves, despite signing an addendum that required "licensed professionals" to do the work. 

And guess what I find when I see the homeowner "repairs...?"

Mar 04, 2017 03:04 AM
Jay Markanich
Jay Markanich Real Estate Inspections, LLC - Bristow, VA
Home Inspector - servicing all Northern Virginia

P.s.  I have been trying to get my local market to do pre-listing inspections for over a decade.  Despite great marketing (says he) few people actually get them done.  The prevailing philosophy is that the buyers will have a home inspection anyway, so do the repairs upfront or later.  They usually choose later hoping that the list will not be as substantial as a pre-listing inspection might find.

Plus, they can always refuse to do the requested repair.

Mar 04, 2017 03:06 AM
Shirley Coomer
Keller Williams Realty Sonoran Living - Phoenix, AZ
Realtor, Keller Williams Realty, Phoenix Az

I agree a pre-listing inspection would save a lot of problems for sellers.  You are right, most people aren't in their attic (would they even know what to look for?) or on top of their roof.  for sellers to know issues up allows them to get work done, get bids if necessarily and provide for a buyers inspection showing few repair issues.

Mar 04, 2017 04:42 AM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

I state that the repairs need to be done by a licensed contractor.

Mar 04, 2017 06:18 AM
Stavrula "Sam" Crafa, RNC,GRI, CDPE, PSA
Future Home Realty - Seminole, FL
Providing the integrity and service you deserve.

Great post Liz and Bill Spear . If I'm representing the buyer, I usually recommend a credit toward repairs so the buyer has control over who does the work. Just because you write a licensed contractor in an addendum, doesn't mean they are a good contractor. If I represent the seller, I recommend the same, if both parties can agree to a reasonable amount for both the convenience of the seller and giving the liability of the repairs to the buyer. 

Mar 04, 2017 10:54 AM
Bruce Minter

Doesn't mean they are a good contractor. Amen. Recently one of my sellers hired a contractor to repair rotted wood on a window sill. When I inspected it, prior to having my seller pay him, I found he just caulked over the bad wood. Your fired! He then said that was pefectly acceptable. Unreal!

Mar 05, 2017 06:40 AM
Alyse "Aly" Sands
AGORA Realty - Nashville, TN
It's Good To Be Home

When I'm working with a buyer I always advise the buyer to request repairs on systems be made by an appropriate, licensed professional so it includes a whole home remodeling company who is licensed for all: (HVAC, electrical, plumbing, water heater, roofing, appliances) instead of specifically, say, a licensed plumber.  Other than those items, it doesn't matter if the seller wants to replace a door knob or a shelf.  In TN, closing constitutes acceptance of the property in the condition it is at that time so, unless it can be proven that the seller purposely omitted something on the property disclosure, the buyer is SOL after closing and the seller is not required to return to re-repair anything.  I suggest that buyers do a thorough final walkthrough or pay their inspector to return before closing if there's anything of concern.

Mar 04, 2017 10:58 AM
Morgan Evans
Douglas Elliman Real Estate - Manhattan, NY
LICENSED REAL ESTATE SALESPERSON

Great advice, leave the headache and liability to somebody else.  Even if you think you fix what they are contractually obligating you to do, best not give yourself the possibility to get pulled into that scenario.

Mar 04, 2017 11:46 AM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

I agree. Most people wouldn't know how to make the simplest repair, so it's best to turn it over to a pro.

Mar 04, 2017 12:12 PM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Jay, I expect it to be an uphill battle for the prelist inspections.  The "extra" expense for the sellers, the knowledge that the buyers will almost always hire their own inspection, the requirement (here anyway) to disclose the material defects found, it all adds up to "let's just take our chances and see what happens!".

Shirley, I think the path of least resistance for most sellers is to just wait for the buyer's inspection. It might make some sense to do it up front, but I don't expect it to become a common practice in my market.  With many homes selling in the 150-250k range, a seller isn't going to spent the extra $400-500 on an"extra" home inspection.

Sybil, Good move :)

Sam, Whichever method winds up with a satisfied buyer and seller works for me.  If a credit, life is easier.  If repairs, then let's make sure it's a competent contractor.

Aly, Our area also has the option(expectation of a final walkthrough) to verify repairs.  But as far as being home free once the closing happens, we've had buyers calling us as the listing agent for problems after they moved in.  And all it takes is one attorney willing to take on the complaint to have us and/or sellers wasting a lot of time and money defending themselves.

Morgan, It becomes critical to have a very clear understanding of exactly what is being requested by the buyer.

Marte, We've seen plenty of amateur work done over the years :)

 

 

 

Mar 04, 2017 04:32 PM
Dana Basiliere
Rossi & Riina Real Estate - Williston, VT
Making deals "Happen"

Home owners have different skill levels from professional (formerly performed that type of work) to "0".  Your point about liability is "the" reason not to do it if it is something that can be subject to fail such as electric, plumbing or heating appliance.  Other items like broken trim, doors that don't close properly can be done by a homeowner with appropriate skill with the emphasis on appropriate skill.  The home owners agent can help determine that.  (in m opinion)

Mar 04, 2017 05:46 PM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

I do think it is much safer for all to have a licensed contractor fix whatever needs fixing. 

Mar 05, 2017 05:13 AM
Bruce Minter
Swell Real Estate - Virginia Beach, VA
One on one - Every step of the way!

Well let's see, the last home inspection one of my sellers had done stated 3 things that were ridiculous and even more so if I had my seller hire a licensed pro to do them and worse yet the buyer's agent put them on the PICRA.  Item one, the drain stopper in the tub was missing - no it wasn't and the inspector graciously pointed out in his photo it was on the side of the tub. Took me maybe 15 seconds to screw it back in place. Sorry, not going to have my seller pay a plumber a 60. or 75. trip charge to have a professional fix and provide a receipt. A smoke detector cover had  come loose, it wasn't put back on securely when the batteries had been changed last. Took me longer to put the ladder up and put away than it did to reseat the cover. The third item was a plastic keeper on a false drawer front was broken. Nope, not going to have my seller pay a handyman to come out, look at it, go to a hardware to get a replacement and put 2 screws in for the new one. Oh, and then there was the statement there was no CO2 detector. Guess what, he just didn't see it.  On one other inspection the inspector said the "plastic vapor barrier in the attic was improperly installed". Now that seller did hire a pro for that. Wait for it.....it was 2 pieces of plastic trash. Didn't have a thing to do with a vapor barrier. The person he hired made a quick 100. and even gave him a receipt. Add those minor repair costs up to have a seller have "professionaly repaired" and you've just cost your seller several hundred dollars. I have no problem drawing a line thru the professional, certified, licensed whatever and writing in what repairs are fully within the homeowners purview to repair. 

I'm not sure what aggravates me more, inspectors that actually write this stuff up to justify their charging several hundred bucks or buyer's agents that put it on a PICRA. Buyer's agents do you really think putting this stuff on a PICRA is a great way to start a transaction? Usually when one of my seller's see this petty stuff on a PICRA the hair on the back of their neck starts standing straight up and the buyer and the buyer's agents suddenly  have new names. That pretty much sets up an adversarial relationship from the start. Good luck if the buyer needs to request a favor on down the ine from the seller. 

I tell my buyers not to sweat the small stuff, they aren't buying a new home and explain to them how that comes across to a seller and they are much more likely to get the bigger, more important things taken care of than if we tell the seller he needs to hire a plumber to screw in a drain stop. I want health, safety, structural items, equipment deficiencies and the like taken care of for my buyers.

I fortunately have a great home inspector who is of like mind and actually wants the buyers by his side throughout the entire inspection and educates them on things to watch out for down the road, what routine maintenace should be perfrormed and generally educates the buyer about their new home.  And oh if he sees a drain plug missing he'll take 15 seconds to screw it back in for the buyer and then check to make sure it's operating correctly and I guarantee he would have at least pulled on the plastic to see what it was instead of raising red flags about insulation problems. He is also a licensed engineer. He really earns his fee as opposed to a guy with a pickup truck and a hammer. Thankfully Virginia inspectors have to be licensed as of  1 July this year and if enough of us register complaints with DPOR about the less than professional of the bunch maybe we can thin the herd a bit to get to the purebreds of the trade. All the stake holders would be better off.

 

Mar 05, 2017 06:28 AM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Dana, there are some items that would make sense for the homeowner to repair, assuming the buyer's side will agree.

Kat, For anything significant, it's the smart play.

Bruce, Obviously there needs to be some common sense, both in what is asked for and who it makes sense for to perform the repair.  For the minor items you first mentioned, I'd certainly be in favor of pushing back on a) whether the repair should be made at all and/or b) whether the homeowner can do it.  And no doubt, a good home inspector is a key part of any agent's needs.

Mar 05, 2017 12:24 PM
Nathan Gesner
American West Realty and Management - Cody, WY
Broker / Property Manager

I have the same policy on rental properties, Liz and Bill Spear . There's too much risk involved with a tenant making repairs. They could do it wrong, which could endanger the occupants, the property, or cost the owner more than the original repair would have been. Congratulations on the featured article!

Mar 05, 2017 02:56 PM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Nathan, I'd be nervous about tenants making their own repairs too.  At least the actual owner has a bit more skin in the game.

Mar 07, 2017 11:23 AM
Cynthia Larsen
Cotati, CA
Independent Broker In Sonoma County, CA

Ditto with Endre and Julie. Unless the repairs MUST be made prior to COE, have the seller offer the buyer a credit. This is to avoid further issues, especially of the buyer not being satisified with the actual repairs ... which happens often. Repair issues can be a nightmare and delay the closing.

Mar 08, 2017 03:05 PM