There is a war brewing asking that age old question should the toilet seat be left up or down? No, this is not a husband and wife battle, this is a Home Buyer who attended an open house and was given a card to fill out with a web address to leave feedback on a Manchester NH area home. Attending with my client last fall, we were each given a hand out, but the buyers handout had this extra letter to reach out to the listing agent.
The home was a large home, built in the 1980's and mostly still consisting of everything from that era. Kitchen, bathrooms, flooring and wall paper. My buyer did not mind the aged home as they are looking to be in a specific neighborhood. They are willing to remodel a home at the right price.
They loved the location, loved the size and were debating the cost of updating it. They headed home and unknown to me logged on the listing agents page and left their feedback.
So when the phone rang and the listing agent is screaming bloody murder, i could not figure out what they were saying. My buyer simply wrote 'the seller or their agent should put the toilet seats down before showing the home or having the open house."
The feedback went direct to the seller and the listing agent. The seller took offense. They reamed the listing agent for leaving the seat up. The listing agent said they did not notice and it went from there. The buyer did not buy that home and chose another down the street that was already redone for the same price. That seller then called me direct with loads of questions why, why, why. I was nice, was polite and cordial.... But had to tell them i could not interfere with their listing with their other agent by answering questions of what they should do with their agent. They thanked me anyway and apologized.
Fast forward to last week and who calls? That seller. Their home went unsold all winter and expired over the winter. They took the home off the market and have been waiting until spring to do something. Can I help them now? I SURE CAN...
I did meet them. I did walk through the home and gave them a real life discussion of the pros, cons and affect on value of selling their home as is as opposed to completing some renovations. I gave them the value as is and the value adding a new kitchen and renovating the 3 bathrooms. We also went over new interior paint and new flooring. They were stunned looking at the values. They were grossly over priced. In the end their bathrooms with beautiful showers, needed a vanity and sink in each to bring into the modern era. Over all it was inexpensive compared to the huge increase in value it would bring. I referred a painter to freshen their interior. During the winter they already redid their carpeting. They loved my ideas, Loved i took time to go over with them values and have listed their home, with a delay in marketing once the 3 bathrooms are redone.
The moral of the story is All Agents are not created equal and every buyer or seller should take the time to hire the BEST not just the biggest. By using a philosophy, which is simple, to provide more personal and professional service to guide my clients through each step of the buying or selling process, I can help you find your dream home or sell your property. Your agent can stand behind you and assist with obstacles such as this.
To CONTACT Scott Godzyk please call 603.661.2121 or EMAIL: Sctprop@aol.com .