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New Microsoft Scam Alert!!!

By
Mortgage and Lending with George Souto NMLS #65149 FHA, CHFA, VA Mortgages NMLS #65149

Beware of a New Microsoft Scam Alert!!!  Yesterday when I was surfing the Internet on Microsoft Edge to get information on a local event, Kids Fun Fair which I blogged about yesterday.  My computer opened up in a new window with both a written and voice message, which appeared to be an official  Microsoft website with a message stating:

Your computer has notified Microsoft Security that it has detected potential threats that might compromise your privacy and damage your computer. Someone is stealing your passwords and account information. You need to call us immediately at 888-710-8846 to clean your computer and prevent it from crashing.

The message also goes on to say that this is causing a danger to Microsoft as well, and if you do not call immediately, Microsoft will shut down your computer.  The voice message is very loud and echos in a very treating sound.

This is a SCAM, and what is actually happening is when you log onto a legitimate website like the one I did which has been hacked.  These scammers are able to change the setting on your computer for Microsoft Edge to automatically open up in their page, and change your settings to make them your homepage.  It not only open one window, it opens up about six windows, which is why there is an echo effect.

They have also managed to keep you from "X" out of the page, and the only way to initially close out of Microsoft Edge is through the "Task Manager".  However, when you try to open Microsoft Edge again the same thing happens.  So in order to correct this problem you need to go into you settings and Internet Properties to change it back to your homepage.

After I set my homepage back to what it should be I did a Full Virus Scan and it reported my computer was clean.  So apparently what they initially do is create the urgent message to call them, and when you call their 888-710-8846 number, they will talk you into letting them go into your computer to clean up the problem.  However, what they will actually do steal all of your personal information.

What initially tipped me off that this was a hoax, was that when finally managed to close down Microsoft Edge, and Opened FireFox, which is what I normally surf the Internet with, I did not get the same message.

Be very careful with this New Microsoft Scam Alert, and if you do not know how to change your homepage back to the proper settings make sure you contact someone who does immediately.  But under no circumstances call the 888-710-8846 number!!!

 

 

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 Info about the author:

George Souto NMLS# 65149 is a Loan Originator who can assist you with all your #FHA, #CHFA, and #Conventional #mortgage needs in Connecticut. George resides in Middlesex County which includes #Middletown, #Middlefield, #Durham, #Cromwell, #Portland, #Higganum, #Haddam, #East Haddam, #Moodus, #Chester, #Deep River, and #Essex. George can be contacted at (860) 573-1308 or gsouto@mccuemortgage.com

Posted by

George Souto
NMLS# 65149

C (860) 573-1308
CALL 7 Days/Wk
Fax (860) 760-6891

Email Me
About Me
My Blog

I am a Mortgage Loan Officer who can assist you with all your mortgage & refinancing needs in
CT, and RI

I can assist you with your Conventional,
FHA, CHFA, VA, USDA, & 203K loan programs.

I reside in Middlesex County which includes Middletown, Middlefield, Durham, Cromwell, Portland, Haddam. E. Haddam, Higganum, Chester, Essex, Deep River.

 

Comments(21)

Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

My mother in-law, who's not tech savvy, experienced this and thankfully called my husband before calling the number. She was freaking out and he calmly had her close down her browser and restart and all was fine.

Mar 25, 2017 05:43 PM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Hi George, These scams are running rampant. I appreciate you sharing this new method so we will not fall victim.

Mar 25, 2017 05:55 PM
Noah Seidenberg
Coldwell Banker - Evanston, IL
Chicagoland and Suburbs (800) 858-7917

Hi George, it seems like every day I hear about some new scam. IT really makes me mad.

Mar 25, 2017 07:34 PM
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I bet it sonded like they were form India.   I blew an air horn in the reciever the last time

Mar 25, 2017 07:59 PM
Troy Erickson AZ Realtor (602) 295-6807
HomeSmart - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

George - Thanks for sharing this info. Any time something like this pops up on your computer, and opens several tabs, you know there is a problem.

Mar 25, 2017 10:05 PM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Thanks for the heads up, George.  Microsoft should not let the home page be altered without a warning.  This needs to be patched.

Mar 26, 2017 05:53 AM
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

That would really be an isssue for MAC folks....as converts...we got to kiss the

mega versions of Windows goodbye and can't say that we miss them !

Mar 26, 2017 06:38 AM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning George. This is scary and makes me happy I use a Mac computer.

Mar 26, 2017 07:32 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Hi George... thanks for the heads-up... by now when I see stuff like this, I know it's most likely a scam. I never click through on stuff anymore or call anyone. Sad that we have to live this way, if you ask me.

Mar 26, 2017 07:50 AM
Dick Greenberg
New Paradigm Partners LLC - Fort Collins, CO
Northern Colorado Residential Real Estate

Hi George - Thanks for the heads up. I think I have only opened up Edge once, and that was to download Firefox : )

Mar 26, 2017 01:20 PM
Lisa Von Domek
Lisa Von Domek Team - Dallas, TX
....Experience Isn't Expensive.... It's Priceless!

Thank you George Souto for this great scam alert.  It is almost unbelievable what these scammers can do.

Mar 26, 2017 07:29 PM
John Pusa
Glendale, CA

George Souto Thanks for the warning on the Microsoft scam alert.

Happy Birthday & Many More!

Mar 26, 2017 09:02 PM
Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

George go figure one more way trying to scam us, what  if they used that same effort they could be really successful in a regular profession too...Endre

Mar 26, 2017 10:31 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

 

There are a lot of phone scams all over the place these days. be careful! It's a world of weirdness at times!

Mar 26, 2017 11:32 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Does anyone get the "Stop what your doing" scam over the phone? The friend says he gets that on all the time.

Mar 26, 2017 11:33 PM
Maggie Dokic /Indialantic | 321-252-8696
Magdalena Dokic - Indialantic, FL
Selling the beach in Florida's space coast

Wow George, scary stuff. Thanks for the heads up. I don't use Edge much, but it's good advice to be careful regardless of our preferred browser. Maybe my kids are right and I need to go to the Apple side of technology. lol

Mar 27, 2017 01:38 AM
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Flower Mound, TX
Selling Homes Changing Lives

George Souto - I had an eerie pop up like that on my iphone. I immediately went to the Apple Store and they told me they are aware of the scam and don't open any links. 

Mar 27, 2017 04:26 AM
Myrl Jeffcoat
Sacramento, CA
Greater Sacramento Realtor - Retired

For several months I was inundated with those Microsoft calls over and overa gain.  They seem to have stopped for me, however.  But, I'm tired of all the other scam calls that come in.

Mar 27, 2017 04:37 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi George

Thanks for spreading the word. I think we all have to do that when we run across these scams so others can be aware. I got an email similar to this from MS but didn't click, of course. It's amazing how much stuff is out there.

Jeff

Apr 02, 2017 01:20 PM
Hannah Williams
HomeStarr Realty - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-820-3376

George Souto  Talk about a stress alert .  So glad you managed to steer clear . I remember that happening to me once . Maybe not the exact thing but something very similiar

Apr 02, 2017 04:22 PM