Special offer

Point - Counterpoint - Pre-Qualifying a Buyer's Agent Pre-Appointment

By
Real Estate Agent with Savvy + Company (704) 491-3310 228209

Point - Counterpoint - Pre-Qualifying a Buyer's Agent Pre-Appointment

 

Point-CounterpointEndre Barath, Jr.  recently wrote a great post, spawning off of a heavily debated question in the Q&A section.  I totally respect Endre and his devotion to spend countless hours. vetting all buyers and their agents who are showing his properties but, I do have a counterpoint to this approach. Okay, a few counterpoints!

 

As for pre-qualifying a buyer or their agent, here is what I discuss with my sellers and 99% of them opt for NOT vetting them before they tour the home:

 

1.  If, as a buyer's agent, you are on a tight schedule with your buyers, it is incredibly annoying to be phoned by the listing agent prior to the showing (unless they have something of relevance to share regarding the property that I did not previously know). If I'm in my car with relo buyers and receive a call from a listing agent, asking me questions about my buyer, chances are, it's not only going to upset me that they've interrupted our day but, it is quite insulting to buyers who are in town on a buying trip. They would NEVER have traveled this far as Looky-Lous!

I personally absolutely love showing homes and looking at them but, I would never travel to Seattle from Charlotte for the weekend, just to kick a few tires!

 

point counterpoint2.  I have had numerous past clients in my car who actually didn't know if they were quite ready to buy - they just wanted to see a couple of homes that were on the market in the communities that they 'think' they may want to reside. "Maybe we'll sell now, maybe we won't."  I KNOW these folks, I've worked with them in the past; I've watched hubby climb the corporate ladder or the wife open a thriving business and I know how they live their lives. NO, I don't know all of their finanaces but, rest assured, they wouldn't even be 'thinking' about selling their home and buying a new one, if they couldn't afford to do so. I've shown many buyers homes that they fall in love with and we have to scramble to get those pre-approvals.  However, most often, it's a simple phone call to their asset manager...and it's done.  Had a listing agent 'vetted' them prior to their touring the home, chances are, they wouldn't even have taken the time to tour the home and would not have been able to bring that seller a TRULY qualified Offer!

 

3.  Is the buyer's agent the major factor in this equation?  Absolutely!  However, starting the showing off on a negative note (yes, this is implied), is not in the best interest of our Sellers.  Allow them to show and then, when they do present an Offer (if they do), then, and only then, is the buyer is vetted extensively.

 

4.  As an active agent in our area, there are fewer than 50 agents (out of our 10,000) that I KNOW often have high networth buyers in their car that don't require pre-approvals until they are prepared to buy. These local buyers typically take over a year to make a decision. No pre-approval is written for a one-year+ period and I can tell you that these buyers would not jump through hoops to get an updated pre-approvel every month, just so they can tour one or two properties. 

 

5.  I have had agents phone me in the past - they will ask if we have the pre-approval, then continue the conversation by asking other questions that I would never answer (protecting my buyer, of course). I have never perceived these calls as truly representing their sellers' best interest; it almost screams of desperation...in fact, it's quite insulting.

Please don't phone me to vet me or my buyers - it really is insulting to us both!

 

Vet now...vet laterAll this said, if I don't know my buyers well or have been working with them for a relatively short period of time, YES, they will have to have a pre-approval prior to searching for homes, especially if their home purchase is imminent. I understand a listing agent trying to do the right thing for their sellers but, in my sellers' opinions, getting more buyers through their home is more important to them than being sure they've got a piece of paper that may or may not mean they're truly qualified to buy. Perhaps their home is THE one that makes a buyer decide to make a move.

My advice to my sellers: Get as many buyers through your home as possible - the right buyer is out there and may not even think they're going to buy a house today!

 

Buyers coming through without their pre-approval in-hand may just be tire kickers that actually just kicked their perfect tire - your sellers' home!  

 

 

© Debe Maxwell | The Maxwell House Group | CharlotteBroker@icloud.com | Point - Counterpoint - Pre-Qualifying a Buyer's Agent Pre-Appointment

Comments (27)

Gail Robinson
William Raveis Real Estate - Southport, CT
CRS, GRI, e-PRO Fairfield County, CT

Debe, I explain to my sellers that it would be counterproductive to prequalify other agents' buyers before showings.  Showings are a necessary part of the selling process.  We have to trust that buyer agents are not spending their precious time taking tire kickers out to preview homes.   The fact is that most showings don't result in a sale even if the buyer is pre-qualified.  

Apr 09, 2017 08:21 AM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

Hi Elva Branson-Lee!  I totally agree - but, there are agents who will put anybody in their cars - I'm just not one of them!!  So, it's a bit insulting when I get these calls - they are rare but, when I do...  ;-)

Apr 09, 2017 09:22 AM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

EXCELLENT point, Gail Robinson!  I hadn't even mentioned the fact that most showings don't result in an Offer! Every home has a perfect buyer for it - and if you limit the buyers through, you could miss THE ONE!

Apr 09, 2017 09:24 AM
Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Debe, As you know I have high respect for you and your business model. I loved your counter post to mine, in some of points I suspect you read you read too much into what I wrote. I am all about respecting the buyer's agent. If I asked you "what is your buyer's situation" a simple comment like "They are relocation buyers from X city, state" will be satisfactory to prepare for the showing...on the other hand if you are just doing the showing, because you want to bond with your buyers at the expense of the seller's and my time, I would be less inclined.....hope this clarifies it that I am not just a volume type guy, that is what "Open Houses" are for, Endre

Apr 09, 2017 09:59 AM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

Thanks for clarifying and I totally agree - I'm not into wasting any sellers' time either, Endre Barath, Jr.!  Bonding does occur during showings but, if they're not ready to buy, we can bond just as well at the local Starbucks and not waste anyone's time!  LOL

 

Apr 09, 2017 10:30 AM
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

We really have to put our clients best foot forward and give as much punch to their offer as possible Debe Maxwell, CRS 

Apr 09, 2017 11:01 AM
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

Some very interesting points from both Endre Barath, Jr. 's post as well as yours. In our area, it's just not common for the listing agent to ask these questions of buyers' agents.  

Apr 09, 2017 11:39 AM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

I agree and sharing a pre-approval letter is something that I've seen agents do when they're showing high-end homes - it's astonishing to me! Why would you play all of your cards? You've completely diminished your buyers' negotiating power!  

Enjoy your Sunday, Paul S. Henderson, REALTOR®, Broker, Tacoma Washington!

Apr 09, 2017 11:57 AM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

Susan Haughton - I agree and I think our areas are not nearly as pricey as Endre's! Could be the difference! 

Apr 09, 2017 11:58 AM
Sheri Sperry - MCNE®
Coldwell Banker Realty - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

Hi Debe, you make some great points! On any of my listings, I trust that the buyer's agent isn't wasting anyone's time.  But I do expect a pre-approval with a contract. As for luxury listings, we have a luxury network group. All listings are by appointment and accompany so when confirming we do clarify the committment of the buyer....verbally. A couple of agents have been burned. 

Apr 09, 2017 03:35 PM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

Oh, that stinks, Sheri Sperry - MCNE®!  Yes, we definitely require a pre-approval or POF with any and all Offers here as well. Some agents never ask for them but, it's standard practice for me to provide them with the Offer and I expect agents to do that for my sellers, regardless of the price range!

Apr 09, 2017 03:54 PM
Elizabeth Weintraub Sacramento Broker
Elizabeth Anne Weintraub, Broker - Sacramento, CA
Put 40 years of experience to work for you

The listing agents in Charlotte are drilling you about buyers before they even write an offer? How absurd. Where do they get off? Why would they even do this? I like my seller's home to be seen by as many people as possible. And you're absolutely right, Debe, some tire kickers fall in love and make abrupt decisions to buy.

Apr 09, 2017 04:47 PM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Debe- what I love about this community is that if one is looking, you can learn so much about the business of real estate.  Both you and Endre Barath, Jr. made excellent points and these work well for you.  

Apr 09, 2017 06:47 PM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

You know what is funny, Elizabeth Weintraub Sacramento Real Estate Agent, Top 1% of Lyon Agents - when I was writing this post, I wondered how you and another agent who shares our same business philosophy, would respond to this!! Great minds and I have absolutely had that 'make me move' buyer in my car before - and the lucky sellers had no idea we didn't have their pre-approval before heading out to see the home! We knew they were qualified and no sense bothering until the time is right!

Have a great week...

Apr 09, 2017 07:31 PM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

Same here, Kathy Streib - and even when we have differing opinions, my mind can be changed!  I listen to all sides and then decide what will work best in my market. There's so much to learn and Endre Barath, Jr. knows he's a favorite of mine and no matter what, has my eternal respect!

Have a great week, Kathy!

Apr 09, 2017 07:34 PM
Dorte Engel
RE/MAX Leading Edge - Bowie, MD
ABC - Annapolis, Bowie, Crofton & rest of Maryland

Dear Debe,

Hmmm. Good points. I did not read the first post that way, but maybe I was mistaken. Just like Elva Branson-Lee, I like to think that my colleagues are professional & will have their clients vetted for themselves. With the financial crisis, the amateurs got pretty far & few between around here.

Apr 11, 2017 07:30 PM
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC

Debe

It's always good to look at both side of a point to be able to make a good decision.

Good luck and success.

Lou Ludwig

Apr 11, 2017 08:04 PM
Larry Brewer - Benchmark Realty llc
Benchmark Realty LLc - Nashville, TN

Debe - I agree with you 100%, If I have a high net worth buyer who's interested in seeing a home, I'll make sure they see it. If the agent wants some proof of funds I'll get it, but I don't usually get that question because most of the agents who list those properties have worked with me in the past. They tell their sellers who I am and what I do which in turn gets the sellers excited, sometime too much. The point is that a good reputation is worth a lot in this business, and a bad reputation is tough to shake off. Those who make it difficult to have their properties shown fall into the bad reputation catagory.

Apr 12, 2017 09:02 AM
Anne Corbin
Long and Foster - Lake Anna - Spotsylvania, VA
Serving Lake Anna & Central Virginia

True, True and True!! Very sound advice. I never do any of that.

Apr 12, 2017 10:03 AM
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

Possibly one showing and I ask when they can get preapproval letter. Out of the area preapprovals are not even considered.

Most offers here have 5-20 strong offers very serious buyers only..... Sorry.

May 11, 2017 10:54 AM