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WHEN A TENANT REFUSES ENTRY FOR REPAIRS

By
Real Estate Agent with WEDO Real Estate and Beyond, LLC SA535849000

WHEN A TENANT REFUSES ENTRY FOR REPAIRS

 

PHOENIX PROPERTY MANAGEMENTRepairs are going to happen when one owns rental property. Yes, things will break after you purchase the home and place tenants. How does one make repairs going forward? Do you have a reserve to cover minor and major repairs? Perhaps, one should purchase a home warranty to offset a financial disaster. That is a personal choice.

What do you do when a tenant refuses entry for repairs? There are times when tenants believe they know the law better than anybody else. Personally, I do not argue with the tenant. I simply remind them that the lease that the tenant signed allows owner entry for repairs. Yes, some people can be difficult. What does one do?

I follow what the lease. I notify the tenant in person by giving them a 48 hour notice that we will be entering the unit to do the exact repairs on behalf of the owner. We have a key to the unit. This gives us the right to enter the unit to make repairs. There are tenants that we have to officially notice them. That is not a problem for me. I am friendly but firm with tenants.

TENANT SCARY? CALL HARRY 602-549-9764

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Comments (26)

Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

Most tenants are cooperative because they want the repair done, too.   They always have the option to be present.   Proper notice and following the lease and the law is all it takes. 

May 13, 2017 07:45 AM
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC

Harry

Following the lease is the way to go.

Good luck and success.

Lou Ludwig

May 13, 2017 07:34 PM
Harry F. D'Elia III
WEDO Real Estate and Beyond, LLC - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

Carol Williams then you have the 2% that gives problems

May 13, 2017 07:37 PM
Harry F. D'Elia III
WEDO Real Estate and Beyond, LLC - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

Lou Ludwig only way to do business

May 13, 2017 07:37 PM
James Dray
Fathom Realty - Bentonville, AR

Good morning Harry.  Have you ever had a tenant deny you entrance after the 48 hour notification?  If so what action did you take?

May 14, 2017 01:43 AM
Harry F. D'Elia III
WEDO Real Estate and Beyond, LLC - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

James Dray here to serve all

May 14, 2017 10:07 AM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Good blog Harry and a important one for to think about if you do property management.

May 15, 2017 07:00 AM
Harry F. D'Elia III
WEDO Real Estate and Beyond, LLC - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

Will Hamm we must know the rules of engagement

May 15, 2017 07:08 AM
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
Retired New Hampshire Home Stager

No, I just couldn't do it. No interest in being a landlord of any kind. LOL

May 15, 2017 07:12 AM
Jim Smith
The Property Management Company - Round Rock, TX
Broker,CRS,GRI,RMP,CNE,TRLP

It is always important to lay out the provisions and requirements for repairs within the Lease.  Our Lease is clearly explained; and, the Tenants initial the clause.  Should a Tenant refuse a contractor at the appointed time, the Tenant is issued a fee for each occasion.  The Property Management Company's responsibility is to enforce ALL provisions of the Lease - not pick and choose.

May 15, 2017 07:12 AM
Harry F. D'Elia III
WEDO Real Estate and Beyond, LLC - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

Sharon Tara hire a proeprty manager

May 15, 2017 07:14 AM
Sharon Tara

Actually....my daughter works for one. LOL

May 15, 2017 07:17 AM
Harry F. D'Elia III
WEDO Real Estate and Beyond, LLC - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

Jim Smith thanks for the feedback

May 15, 2017 07:15 AM
Abby Stiller
TOP SELLING REALTY - Cape Coral, FL
SW Florida (239) 284-8637

Very important to follow what the lease says. And yes some tenants can be difficult to work with. Have a great week Harry F. D'Elia 

May 15, 2017 07:16 AM
Harry F. D'Elia III
WEDO Real Estate and Beyond, LLC - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

Abby Stiller that is what I do weekly

May 15, 2017 07:39 AM
Sheri Sperry - MCNE®
Coldwell Banker Realty - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

One of the downsides to property management is dealing with difficult tenants. 

May 16, 2017 09:45 AM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

That is good information, Harry and the way it works in TN too.

May 18, 2017 09:21 PM
Harry F. D'Elia III
WEDO Real Estate and Beyond, LLC - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

Sheri Sperry - MCNE® be nice but firm is my practice

May 19, 2017 05:17 AM
Harry F. D'Elia III
WEDO Real Estate and Beyond, LLC - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

Debbie Reynolds great to hear

May 19, 2017 05:17 AM
Jim Cheney
Saint Francis Property Santa Rosa, CA - Santa Rosa, CA
Rincon Valley Realtor 707.494.1055

Boy, a good lease will tell you the answer everytime Harry F. D'Elia .  Its funny how some landlords (and tenants) fail to look there.

Jun 09, 2017 10:59 AM
Harry F. D'Elia III
WEDO Real Estate and Beyond, LLC - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

Jim Cheney all we do is enforce the lease

Jun 09, 2017 12:48 PM