This month Carol Williams is offering an interesting challenge in Active Rain. She’s asking us to share what we perceive is our personal strengths and how they help us in our business. On the flip side she wants us to also share our personal weaknesses and how we manage them to avoid derailing and staying on track with our business goals.
I view myself as a business manager guiding my clients through the process of buying or selling. I chuckled when one of my buyers wrote this to their lender last December after experiencing miscommunication between the title company, lender, builder, and 1031 exchange coordinator; all while trying to close by the end of December 2017!
“Merri Ann and I can recommend an outstanding cat chaser, should you ever have a need for an Agent like Dorie. She pounces just like a leopard...seems to give her the leg up, in that herding competition.”
We made it but if I hadn’t spent time checking, rechecking and double checking it wouldn’t have come together. I felt like a cat chaser, nipping and clawing at everyone’s heels until the desired results were produced. It was holiday time and everyone was taking off but not leaving someone to cover their files! Ughhhh....very disruptive when trying to close by the end of the year.
The devil is always in the details and each transaction is different. One of my personal strengths is perseverance. My deals close and don’t fall off. Why? I work to make sure every i is dotted and T crossed while everyone is in concert with getting their part of the transaction completed. I work for a win, win transaction, every time.
On the flip side one of my weaknesses is micro managing. However over time I’ve learned that if I set the proper expectations from the beginning with each entity in a transaction the time spent herding everyone to closing is kept to a minimum. I let the lender know I’ll be calling for an update weekly unless they want to be proactive and email or call me with an update. This works wonderfully...less time spent tracking everyone and I receive weekly updates to keep my clients updated. More time can be spent doing what I do best “listing and selling homes and serving families with superior service.” I know my processes, implement my systems and make sure I set proper expectations all while loving what I do! Results count so I don’t mind being called a “Cat Chaser!”