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If you have satellite Internet - beware!

By
Services for Real Estate Pros with Marte Cliff Copywriting

If you have satellite Internet, you know you have so many megabytes of data each month. If you go over, your account is "throttled" until you purchase more.

A little over a month ago I was going along with more than half of my data unused, and it was only 4 days until it reset.

That's why I was shocked the next day when the Internet quit working. I checked and sure enough, it was throttled. Something had used more than 6 megs of data in a day. It had even used some of the "bonus" data (2 a.m. to 6 a.m. or something like that).

I'd been leaving the computer turned on at night - big mistake!

In the weeks since then, I've figured out what happened. No one is sneaking through the woods with a laptop to steal my WiFi. No one is parking in my driveway, either. I already knew that; the dogs would have had fit.

No - the data drain comes from "Pop unders." And they aren't just static pages. They have video running - which eats up data at an alarming rate.

It usually happens to me if I've visited news sites. And the worst of it is, after you close that page, the pop under is still there, hiding behind whatever else you have open (such as Active Rain, your own website, etc.) Fortunately for me, one of those sites had sound as well as movement, and that alerted me to go exploring.

It just happened again today. I closed a page and there lurking behind were TWO of those unwanted visitors! They'd used up a whole meg of data - but that was OK, because I still had plenty and the system resets at midnight tonight.

Live and learn - and I've learned to check for intruders every time I've visited a news site - or any site that has a ton of ads.

Comments(16)

Myrl Jeffcoat
Sacramento, CA
Greater Sacramento Realtor - Retired

This is very important information to share, Marte.  I don't have satellite internet, but may at some point in the future.

Jun 02, 2017 05:01 PM
Marte Cliff

Yes Myrl Jeffcoat - you have to be on the lookout for anything that devours data. If I had a choice (other than dial up on an ancient phone line) I wouldn't have satellite, just because I don't dare watch a video more than 5 minutes long.

Jun 02, 2017 07:31 PM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Marte-well, I've heard of Pop-ups but this is a first for me with "pop unders." Can you do anything about them?

Jun 02, 2017 05:06 PM
Marte Cliff

Kathy Streib From what I've read, pop-up blockers might stop them, but I wouldn't depend on it if I had satellite!

Jun 02, 2017 07:31 PM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good evening Marte Cliff ,

Wow!! Good to know ..thanks for the heads up..I'll be watching this.

Jun 02, 2017 05:28 PM
Marte Cliff

Dorie Dillard Good - it really is no fun to pay for something like that and have it "stolen" by an unwanted guest.

Jun 02, 2017 07:32 PM
Jon Zolsky, Daytona Beach, FL
Daytona Condo Realty, 386-405-4408 - Daytona Beach, FL
Buy Daytona condos for heavenly good prices

Marte - good to know this. I think those, who use it may know. So, now you will be shutting the computer down at bed time

Jun 02, 2017 06:26 PM
Marte Cliff

Jon Zolsky, Daytona Beach, FL I absolutely do turn the computer off before I head for bed - and I check periodically during the day to make sure nothing has wormed it's way in behind the pages I'm using.

Jun 02, 2017 07:33 PM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

Interesting info Marte.  Thanks for sharing!   

Jun 02, 2017 06:55 PM
Marte Cliff

It's all the wonders of technology, Carol Williams. Sometimes they work for us and sometimes... they don't.

Jun 02, 2017 07:34 PM
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I have hardwire from my phone company...I like the service when things go out

Jun 02, 2017 08:21 PM
Marte Cliff

I would like that, William Feela - but I live in the woods and the phone lines are ancient. The phone repair man told me once that we were apt to get fiber optic about the time my grand-daughter had grand-children.


That's one of the two or three drawbacks of living where houses are few and far between.

Jun 03, 2017 07:10 AM
Sandy Padula & Norm Padula, JD, GRI
HomeSmart Realty West & Florida Realty Investments - , CA
Presence, Persistence & Perseverance

Marte Cliff I am so fed-up with this 'electronic age' we life in today. There seems to be always a new way we get ripped-off even when we sleep! Great post; Thanks!

Jun 03, 2017 05:32 AM
Marte Cliff

Sandy Padula and Norm Padula, JD, GRI NMLS#1483386 Sometimes it is a bit TOO MUCH. I love the computer and the communications, but I don't want to put my files in a cloud or a dropbox and I don't want to communicate through Google drive (or whatever they call it).


And of course, I don't want a bunch of stupid ads sneaking into the computer and eating my data!

Jun 03, 2017 07:12 AM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Marte. Who knew, not me. I do know that leaving the computer on all the time will impact the battery life. 

Jun 03, 2017 07:09 AM
Marte Cliff

Sheila Anderson I didn't know that. A second good reason not to do it.

Jun 03, 2017 04:35 PM
Dick Greenberg
New Paradigm Partners LLC - Fort Collins, CO
Northern Colorado Residential Real Estate

Hi Marte - We have clients who have to use satellite internet, and they mentioned this problem a while back. There apparently is a way to disable those videos -worth checking out.

Jun 03, 2017 02:56 PM
Marte Cliff

Dick Greenberg When the tech guy at Hughes Net told me that web pages would keep eating data all night, he didn't mention that. Guess I'll have to ask. Of course, we weren't talking about the ones that sneak in uninvited.

Jun 03, 2017 04:36 PM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

I can understand why folks in my area will avoid satellite internet at all costs.  How annoying.

Jun 03, 2017 06:08 PM
Marte Cliff

It's definitely annoying, Chris Ann Cleland, but when the alternative is really, really slow dial-up, we take it. 

Jun 03, 2017 08:08 PM
Laura Allen, Lake Tahoe - Truckee Real Estate for Sale TahoeLauraRealEstate.com
Coldwell Banker Realty, Tahoe City, CA (530) 414-1260 - Tahoe City, CA
Tahoe Real Estate Agent Helping Buyers and Sellers

Marte Cliff - Sneaky little devils that eat up your data allocation!  Good to know!  I always wonder about the cell phone and tablet if that's where I'm losing my allocation!  Great information to share with everyone!

Jun 04, 2017 10:56 PM
Marte Cliff

Laura Allen, Lake Tahoe - Truckee Real Estate for Sale www.TahoeLauraLuxuryHomes.com Since we don't have cell service here, when my kids come to visit their cell phones connect to the Internet through my WiFi. My son got here Saturday afternoon and by last night had used about 2 Gigs. Of course, he's addicted to the darn thing, so was using it a LOT.

Jun 05, 2017 08:23 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good Morning Marte - oh yes the pop unders can be very sneaky.  Some of that can be changed with settings in some programs like Facebook.

Jun 06, 2017 08:20 AM
Marte Cliff

Grant Schneider - I really do need to force myself to call my satellite provider and ask if they can help with that. I always put off making calls to any business that has sixteen buttons to push before you get put on hold.

Jun 06, 2017 08:50 AM
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

Wow .. had never heard of this before, Marte Cliff ... but have several friends that own satellite that I know will be interested.  Thanks for sharing!

Gene 

Jun 07, 2017 02:56 PM
Marte Cliff

It's pretty annoying, Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi. But - in my case it beats the alternative - really, really slow dial-up. When I had that, I used to keep a book by the computer so I could read a while when I was waiting for a new page to open. 

Jun 07, 2017 06:10 PM
Mike Cooper, Broker VA,WV
Cornerstone Business Group Inc - Winchester, VA
Your Neighborhood Real Estate Sales Pro

Marte, that is great information. I get very annoyed with those types. Good to know.

Jun 07, 2017 03:37 PM
Marte Cliff

Mike Cooper I try to stay positive and not let stupid things annoy me - but uninvited advertisers stealing the data I pay for DOES get to me.


It's worse than the sales person who used to FAX us her promotions back when I had a real estate office. She used my paper and my ink to try to sell me things! I finally got fed up and started writing "NO!" across her ads and faxing them right back to her.

Jun 07, 2017 06:12 PM
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

Time for you to try an ad blocker to get rid of those things.

Jun 08, 2017 01:00 PM
Marte Cliff

Yes Lyn Sims - I need to find out how to do that.

Jun 08, 2017 02:55 PM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Wow, Marte... I had no idea! I don't get my internet via satellite so not an issue for me. But certainly a great warning for those who do.

Jun 11, 2017 05:42 AM
Marte Cliff

It's a nuisance, Nina Hollander - and I often want to reach through the TV and smack the people advertising Internet by satellite. They make it look like it's fast (no, it's not) and like you could watch movies, listen to music, etc. Sure you can, if you don't mind watching/listening in little snatches - and then paying for the extra data.


Still - I'm glad I have it. It's much better than slow dial-up.

Jun 11, 2017 09:12 AM