by Patricia Feager, 6/17/2017
F&Q - Part 5 of 5
What is the most important aspect of a Real Estate Transaction?
Communication is the most important aspect of purchasing a home. Our brains are lateralized and depending on whether a person is left brain or right brain, humans process information in different ways. The ability to remember what we see, hear, read, and write is critical to achieving success. Effective communication is necessary to feel comfortable.
Effective communication is a skill that takes practice to comprehend words, understand meaning, talk back with cogency, intelligence, and express feeling. Language has been evolving before we were even born. Take for example, Shorthand. Gregg Shorthand has been learned and used by people of my generation and my predecessors in English and foreign languages for more than two thousand years. Although it would be rare to find a school that teaches Shorthand today, its objective was to speed up what a speaker was thinking out loud and transcribing the content into meaningful text. In old business, it was very effective!
Texting is a form of communication. It is a universal language used in business, between families and friends, to get the news out fast, express joy, happiness, sadness, alert the general public, and it gets our attention quickly. When you're dealing with other people's money the buying/selling process is an emotional roller-coaster ride for everyone involved. Sometimes people cope well and have a smooth transaction. Other times the ride can be bumpy, scary, challenging, etc. Circumstances for all are unique.
Keeping informed commands tactful communication and respect. Considering the use of text during the home-buying process, you're dealing with people on their most primal level. People tend to hold on to their money tighter and the forces of emotions escapes into words that need to be controlled by putting things into perspective. Afterall, people are playing the game of negotiations with other people for large sums of money. The intensity for each individual can be great, regardless of how much it costs or where the money is coming from. Sometimes, a home purchase or sale is the result of a life change which involves flesh and blood. Real Estate is a precious commodity; relationships with people requires a higher form of communication with no surprises. Whatever the circumstances, for some the emotional minefield is ready to explode. Communication has to be your best: calm, controlled, and concise.
Patricia's Tip of the Day:
©Let people judge communication with best words beautifully orchestrated with ease and accurate interpretation.
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