During the past several years, a major concept in real estate appraisal has developed around the Intended User.  According to USPAP, the Intended User is the person for which the appraisal is developed.  The report must meet the contracted needs of that person be it lending decision, equity analysis, condemnation, tax appeal, or any of the numerous uses for a professional appraisal report. This does not, however, mean that any specified value should be reached since the true need of the client is to assure equity value for the loan.   The report must be in the format required by that client and, if requested in a format not considered the proper approach or report by the appraiser, the appraiser is obligated to notify the client and recommend the proper format.  This can be as simple as changing forms to requiring more extensive inspections (drive-by to an interior inspection) or more extensive as recommending a complete narrative appraisal analyzing highest and best use. 

But the concept of Intended User doesn't stop at this point.  The report then must be written in a manner understandable to the Intended User.  Too often, reports are written with the same verbage and boilerplate comments for all uses and Intended Users.  An appraisal for a client unfamiliar with the appraisal process must include more definitions and more elaborate descriptions of the process being followed than one completed for a mortgage lender who is familiar with reports and the process.  Also, the definitions of appraisal terms are a good attachment for appraisals prepared for clients not commonly using appraisal services.

Additionally, this provides the appraiser the opportunity to clearly define the Intended Use and the limitations of the report.  While appraisers commonly grumble under their breath when changes are implimented, fully utilizing the Intended User concept can develop better reports and even higher fees for more comprehensive reports than orginally requested.  If a drive-by report does not provide the assurance of property value for mortgage equity, a full interior inspection should be advised as should a minimal field review if the desk review is inconclusive.  This is especially relevant in areas similar to that in which I work which is largely rural with little available and dependable public data.

 
Post is included in group: Appraisers
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2 Comments on Intended User defines more than just the client.

MAY
12
2008

Thanks Richard!  Good information....

Can you help us understand why it seems that appraisals ordered for different uses also result in different results. (in terms of found value, not just report style)

It surprises me how often potential sellers want to list a property higher than market value, using a recent appraisal to support their position.  More questioning often reveals that the appraisal was done when they applied to refinance.

Why shouldn't the value of a house be reported in a fairly narrow range, whether the report was ordered for insurance, to settle an estate, as a part of a divorce process, or to find an appropriate listing price or value to support refinancing.

Am I missing something, or just over-reading the reports?

 

Eileen Musser, selling green in York and Lancaster pa

10:46pm • #1
153,669 Points

The value of a property can vary depending on its intended use which would be conveyed in the appraisal request through the Intended User.  For instance, the value of a single family home can vary between an investor purchasing for financial return and a family seeking a home for themselves.  The first would be based primarily on the Income Approach, which along with the Market and Cost Approaches, combine to be the three approaches to value required by USPAP to be considered for any appraisal report.

The example you provided of a refinance appraisal being used by a borrower as an indication of listing price is not unusual and has its roots in the practice of recent years where unethical mortgage lenders would coerce appraisers to meet specified values to allow loans to go through.  Please don't interpret this as being either right or legal.  We are now paying the price in the financial markets for these abuses.  Good appraisers refused to meet these values at a loss of work since those lender would no longer use them for appraisal work.  According to USPAP, an appraiser must be competent to appraise a property, this includes familiarity with the local market.  Unfortunately, since appraisals licenses are issued on a statewide basis, hungry appraisers from markets outside the subject area, accepted assignments and met values (sometimes unknowingly but more often with awareness) for these loans.  This is a very common occurance in Northern Michigan where downstate companies attempt to service the entire state with no true market knowledge of the local areas.  The result is that they use comparable sales from more highly valued neighborhoods, thus inflating the value.  The result has been the upside down home-owners who now owe more than their home is worth.  For whatever reason (credit card debt, new care, home repair, illness, etc.), they needed additional money beyond the true value of the home.  While the common outcry in the media is subprime borrowers with little equity, often appraisal values were inflated by the afore-described manner to make the loan appear to be a highly secured loan of 60-80% LTV.  Loan officers shopped around to appraisal companies until they found one who would provide the value needed.  Nothing in this proces was either ethical or legal.  It is a point of frustration for the large percentage of good appraisers that this was done.  Lenders have gone to extensive means to sidestep the required appraisal documentation for the loan security.

By definition, an appraisal is an estimate of value, not a science.  Valuation by several different appraisers should result in a value range which is somewhat consistant, but a range nonetheless.Valuation for insurance could be for replacement or reconstruction costs which vary greatly and also do not include the land value since the land remains after catastrophe.  For many years, real estate agents provided valuation for estates but this has recently been corrected by an IRS requirement for valuations to be performed by a defined "Qualified Appraiser".  With BPO's performed by brokers not extensively trained in appraisal practices and procedures, these values placed among professionally appraised values can expand the range.  Since assessors analyze market sales to assess properties, often they lack the overall understanding of market trends to properly interpret the results they find.

While more extensive than you may have desired, I hope this sheds some light as to value variances.

11:29pm • #2


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Richard Glesser

Gaylord, MI

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North Country Appraisal Services

Address: P.O. Box 1271, Gaylord, MI, 49734

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