Education & Training with Performance Development Strategies

Look at your real estate business an ask yourself this question about your organization.  Do I spend most of my time developing my team in the areas of skills and knowledge?  I am guessing the the majority said yes.

It seems that when many managers hire people they spend a tremendous amount of time on resumes, skills and knowledge. And yet people usually don’t fail because of lack of skills. It is usually bad behavior, bad actions, or bad attitude.

Several years ago, I heard Zig Ziglar speak. He said, “Your attitude determines your altitude.” What do YOU think about when you hear the word attitude? When I ask this question at workshops people usually respond with examples what they consider a bad attitude. It may even have a negative connotation to you. The fact is that people do not put enough emphasis on how attitude affects performance. Attitudes DO affect performance. In fact, they affect everything that we do.

There is a strong link between attitude and performance. Let’s start with defining what attitude means in this context. An attitude is a pattern of thought. It affects how we approach everything we do. You can change your attitude, your outlook, and how you think but it will take real commitment, discipline and desire to change your old habits. Would you agree? In other words, you can do it, but you’re really going to have to work hard at it.

The way we think impacts our habits and behavior and this has impact on the outcomes we receive. If we want to get different and lasting outcomes, it’s not enough to change our behavior. We must start with changing our attitudes. This will, in turn, change our behavior, which will result in a change in our outcomes and results.

We have developed attitudes from our past experiences. All of us can think of an unpleasant experience that we have had in the past. We may have tried to start a business or work in sales. Then something negative happened. Did you ever have an experience of getting supposedly well-meaning advice from friends who wanted to protect you from failure? Or have you suffered sales rejection and who hasn’t?   You probably wanted to avoid another unpleasant experience again so you focused on what didn’t work rather than the rewards of success. Let’s explore this.

Would you agree that you need to have passion to be successful? I do. What is your passion? What drives you? If you have a sales job and your heart is not in it you might want to consider stopping that and searching for what you really desire. On the other hand, if you really love, let’s say, real estate sales you should be focusing on the rewards. You will have obstacles but you can plan for them and anticipate them. Changing your thought patterns and your outlook means changing your attitudes. Focus on the reward of more sales rather than the rejection.


Become Successful

Then make sure that your new behavior is consistent with your new attitude. Stay focused on what you want and what can go right, in short what you can become.  Read a similar blog on our web site titled ATTITUDES ARE MORE IMPORTANT THAN FACTS.


Learn how to link performance with attitude in your organization.

Contact Us for a Free Consultation

or call 914-953-4458.



Re-Blogged 1 time:

Re-Blogged By Re-Blogged At
Real Estate Best Practices
New York Westchester County Armonk
Coaching and Mentoring
attitude determines altitude
attitudes and behavior
developing high performing sales teams in real estate
business coaching in westchester county ny

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Gary L. Waters, Broker Owner, Waters Realty of Brevard, LLC
Waters Realty of Brevard, LLC - Rockledge, FL
... a small office, delivering big service!

True. The most skilled atlete in the world will not play well if the attitude is not focused correctly.

Jul 17, 2017 02:43 PM #33
Dörte Engel
RE/MAX Leading Edge - Bowie, MD
ABC - Annapolis, Bowie, Crofton

Dear Grant,

Skills can be taught. Attitude is tough.

Jul 17, 2017 07:24 PM #34
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Lottie - that is what we should remember when selecting people.

Jeff - the bad attitude certainly comes through and will overshadow any skills.

Jerry - thanks you for mentioning that .  I am glad i created a light bulb moment.

Ron and Alexandra - I could not have said it better.  You nailed it.

Kathy - that is true and leaders and people who hire should understand that.

Gary - that is right.  We have seen it over and over in sports.

Dörte - oh yes and change is very hard.

Jul 17, 2017 07:57 PM #35
Melissa Jackson
United Country Real Estate FW - Fort Worth, TX
REALTOR® Matching Buyers & Sellers

I agree with you Grant.  Attitude is very important and plays a role in our business. 

Jul 17, 2017 08:45 PM #36
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Grant clearly you are preaching to the Choir, I am a believer...sadly I can not convince Diane of this message, Endre

Jul 17, 2017 10:49 PM #37
John Wiley
Jones & Co. Realty - Cape Coral, FL
Lee County, FL Real Estate GRI, SRES,SFR,PSA

Grant, so many people haul the past around with them. The result is that today's attitude will be rooted in past experience.

I agree that we need to get over the past, develop new attitudes and apply passion to it.

Thanks for your great thoughts.

Jul 18, 2017 06:00 AM #38
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

I think as we age, this becomes even more true, Grant Schneider ... your "tude" either is a roadblock or the boost you need.  Your attitude colors everything ... even how receptive you are to new things and learning.  Older professionals with the right "tude" far way better ...


Jul 18, 2017 09:35 AM #39
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Melissa -great.  I think that attitude is the starting pint.

Endre - I know you know this.  Many of my clients don't.

John - yes, we are a product of our past.

Gene - good way to put it.  It colors everything.

Jul 18, 2017 10:32 AM #40
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
your real estate writer

I agree with you. I also think our attitudes are forged from a great many things - early training, past experience, ingrained beliefs, and of course - fears.

Sadly, our expectations (attitudes) dictate our results, so negative expectations produce negative results.

Jul 18, 2017 02:50 PM #41
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC


A persons attitude will determine how they use their skills.

Good luck and success.

Lou Ludwig

Jul 18, 2017 05:36 PM #42
Debe Maxwell, CRS | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
Charlotte Homes for Sale - Charlotte Neighborhoods

Hi Grant! You know, my coach does require a minimum sales level to become a student but, the most important thing to him is being 'coachable.' If you think you're great, then you're not! It's about asking yourself what you can do to improve and as Barbara said, having the fire in your belly to do what it takes to achieve success. 

Absolutely wonderful post, as always, Grant! And, I love Zig Ziglar's altitude sentiment - it's SO true!

Jul 18, 2017 07:46 PM #43
Praful Thakkar
eXp Realty - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Grant Schneider - Zig is right - our attitude defines the altitude!

And of course, who we are surrounded by is also important.

Jul 18, 2017 09:38 PM #44
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Good morning Grant.  So true, no matter how skilled someone is, it won't get them very far without the right attitude.

Jul 19, 2017 04:29 AM #45
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Marte - that is the problem. Negative events also determine our attitudes.

Lou - yes, that is right.

Debe - being coachable  is huge.  The willingness has to be there.

Praful - yes, negative people can affect us.

Gabe - it will only hold them back.

Jul 19, 2017 04:51 AM #46
Belinda Spillman
Aspen Lane Real Estate Colorful Colorado - Aurora, CO
Colorado Living!

Thanks for the inspiration today.  I have heard this quote before and loved it.

“Your attitude determines your altitude.”

Jul 19, 2017 09:02 AM #47
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

I love the quote too. Thank you for the inspirational post

Jul 19, 2017 05:26 PM #48
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

I agree you can not teach good attitude.

Jul 19, 2017 05:27 PM #49
Sybil Campbell
Long and Foster REALTORS® 5234 Monticello Ave Williamsburg, Virginia - Williamsburg, VA
REALTOR® ABR, SFR, SRES Williamsburg, Virginia

You are so right Grant.  Attitude makes all the difference in everything we do.

Jul 19, 2017 06:08 PM #50
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Belinda - it is one of Zig's best.

Gita - thanks, glad you agree.

Sybil - yes, it affects everything.

Jul 20, 2017 08:55 AM #51
Hannah Williams
Re/Max Eastern inc. - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-953-8818

Oh yes Grant Schneider  let us keep up that positive attitude  and passion sometimes I have to back off as my passion is a little to strong ...I know I need to let the clients digest as they are afraid and need to think -- Great post

Jul 20, 2017 09:16 AM #52
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