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NOW THAT YOU FOUND THE BEST TEAM MEMBERS HOW DO YOU KEEP THEM?

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Education & Training with Performance Development Strategies

Now that you have carefully selected the correct team member and followed the suggestions mentioned on my last blog FIND SOMEONE WITH SHARED VALUES TO HELP DRIVE YOUR BUSINESS you certainly want to keep them and see them grow.

You do that by creating an Employee Value Proposition. Get this wrong and you will continue to tread water always trying to catch up. Get this right and you have one very important component for taking your business to the next level.  So why do so many great people leave, or worse, why do they stay and become a drag on the organization?

Here is a sobering fact. People do not leave the place where they work, they leave the person for whom they work. You can spend time finding that right person and even tell that person about the great opportunities you have but then that person sees a totally different picture after starting.  Even though you looked for the right fit that person does not feel like he or she fits.  People who feel they fit will have a sense of belonging.  And with that sense of belonging will come taking ownership and being accountable.

On the other hand, people who feel that don't fit will leave or become a drag on team performance if they stay. People who are disengaged show up for work, but they leave their hearts and minds somewhere else.

The book "First Break All the Rules: What the World's Greatest Managers Do Differently" by Marcus Buckingham & Curt Coffman used data collected over 25 years with a million employees to identify the basic roles of a great leader/manager. They identified 12 questions which have been used by the Gallup organization. The potential effect of great leadership was summarized in the 12 questions employees ask.

Perhaps you could ask your staff these questions to assess the level of their belonging or engagement.

1. Do I know what is expected of me at work?

2. Do I have the materials and equipment I need to do my work right?

3. At work, do I have the opportunity to do what I do best every day?

4. In the last seven days, have I received recognition or praise for doing good work?

5. Does my supervisor or someone at work seem to care about me as a person?

6. Is there someone at work who encourages my development?

7. At work, do my opinions seem to count?

8. Does the mission/purpose of my company make me feel my job is important?

9. Are my co-workers committed to doing quality work?

10. Do I have a best friend at work?

11. In the last six months, has someone at work talked to me about my progress?

12. This last year, have I had the opportunity at work to learn and grow?

 

Nonverbal Communication

It does no good for an organization to create a unique value proposition if it does not create an Employee Value Proposition. The entire value proposition is this:

Focused leadership with vision and values combining with engaged employees will create loyal customers who are raving fans.

See a similar post on our web site titled GIVE THE BEST EMPLOYEES A REASON TO STAY.

Let us help you with your Employee Value Proposition

Contact Us for a Free Consultation

or call 914-953-4458.

 

Posted by


PDStrategies.net

Armonk, NY
Port Saint Lucie, FL

(914) 953-4458
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Grant Schneider,
CBC, SPHR, SHRM-SCP*

*Certified Business Coach,
Senior Professional in Human Resources

President, Founder
& Leadership Coach

About Me

 

Comments(46)

Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

Looking back on my own business moves I agree, Grant Schneider  I left the "person" more than the company.  Lost faith in them for a variety of reasons.  Your list of questions will definitely assist all your readers moving forward ..

Gene

Aug 01, 2017 12:23 PM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Gene - yes , that has happened with me as well. 

Aug 02, 2017 02:40 AM
Lisa Von Domek
Lisa Von Domek Team - Dallas, TX
....Experience Isn't Expensive.... It's Priceless!

Hello Grant Schneider 

Congratulations on another well deserved fabulous Featured post!

Aug 02, 2017 04:04 AM
Roy Kelley
Retired - Gaithersburg, MD

Good Wednesday morning, Grant. Have a great day and an outstanding week.

Aug 02, 2017 04:07 AM
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Good morning Grant, these are great questions. Communication is a must from day one.

Aug 02, 2017 07:00 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Lisa - thanks.  I always appreciate your insights.

Roy - thanks, have a great day.

Beth - transparency in communication too.

Aug 02, 2017 02:25 PM
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC

Grant

A highly motivated team with a purpose will work together . . . . will win together and stay together.

Good luck and success.

Lou Ludwig

Aug 02, 2017 06:14 PM
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC

Grant

Congratulations on the feature for a gold star post.

Good luck and success.

Lou Ludwig

Aug 02, 2017 06:15 PM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Beth - you can't over communicate.

Thanks Lou, have a great day.

 

Aug 02, 2017 07:29 PM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Isn't this a profound truth, Grant Schneider?

"Here is a sobering fact. People do not leave the place where they work, they leave the person for whom they work. "

Not to forget that it takes 7 times more time, money and efforts to recruit someone new compared to retaining what we have!

Aug 02, 2017 08:53 PM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Praful - that is another good point.  The cost and loss of business is staggering.

Aug 03, 2017 02:58 AM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

People want to be treated with respect and not embarrassed in front of their peers. Many bully bosses don't seem to remember this. Good post Grant.

Aug 03, 2017 08:33 PM
Chris Griffith
Downing-Frye Realty, Bonita Springs, FL - Bonita Springs, FL
Bonita Springs Listing Specialist - Agent

This is really great advise.  My daughter and law (partner) and I were just talking about this with a great new admin we have.  We can't ever, ever lose her. 

Aug 05, 2017 05:02 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Debbie - oh yes, that is the bare essential.  From there they can build.

Chris - ok.  Keep the recognition, the empowerment, and communication going.

Aug 06, 2017 09:27 AM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

That is the I-Ternal question and you seem to provide a list that is second to none here! Great job! :)

Aug 07, 2017 11:07 PM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Laura - thank you very much for that.

Aug 08, 2017 06:17 AM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Good morning, Grant Schneider just as many real estate offices have revolving doors, so do real estate teams when hiring requires nothing but a license and a pulse....  interview....make good decisions....hire like-minded people....energize each other....

Sep 28, 2017 03:36 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Barbara - I know and don't get it every time someone in charge says what difference does it make.

Sep 29, 2017 04:28 AM
Yolanda Cordova-Gilbert
Richmond, TX

Grant,

 More people should read this blog excellent and right on point! I had one manager who I would probably move to work for again, he though unfortunately no longer wants to manage people!

Feb 19, 2018 01:58 PM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Yolanda - that is certainly too bad but it is good that he had an effect on you.

Feb 20, 2018 07:02 PM