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Double ending your listing (Clients or Customers) Ontario

By
Commercial Real Estate Agent with RE/MAX West Realty Inc., Brokerage (Toronto)

Double ending your listing (Clients or Customers) Ontario

Question:

Do you sign the new buyers up as clients or customers?

Answer:

“Customers” is a difficult concept to explain. Most of the time the consumer cannot explain it back to you. That's certainly a problem going forward. In Court, the consumer doesn't know how to describe it and quite frequently neither does the "agent", who of course, isn't really an "agent", they just go by that name and respond to the question affirmatively, when asked if they are an agent. But, we all know, that's not really true.

So, if you can explain it, go ahead and use it. I often have two customers, seller and buyer but I ensure that their respective lawyers sign off on the relationship.

 

 

Kristin Johnston - REALTOR®
RE/MAX Platinum - Waukesha, WI
Giving Back With Each Home Sold!

Lawyers dont really get involved in traditional sales here, but we call it multiple representation

Sep 10, 2017 07:50 AM