TRAIN AND THEN EMPOWER

Reblogger Tony and Suzanne Marriott, Associate Brokers
Real Estate Agent with Haven Express @ Keller Williams Arizona Realty BR534744000 & BR540649000

Grant Schneider "You explain the nature and purpose of the project and the goal. You offer suggestions on the process...Let her know that she may make modifications as she sees fit as long as the general goals are met. "

Right on target - and - re-blog!

Original content by Grant Schneider

We can’t seem to find anyone who really wants to put in the effort. How many times have you heard that or maybe said that yourself?   I recently heard the statement from a broker that it is like chasing cats.  Or you may have heard, “Unless I tell them what to do nothing gets done. I can’t trust them to do it themselves.” When I recently heard this I asked the owner to give me an example.   “Well,” he said, “I have given them detailed directions of exactly what I want done and they don’t do it the way I told them.” “Wait a minute,” I said, “Didn’t you just say that you wanted them to take ownership?”  

If you want people to take ownership you must empower them to make decisions as to the best way to get things done.

If this is a source of frustration to you, here are two questions that you need to ask yourself. First of all, have you provided her with the tools to succeed? And have you clearly communicated the objectives and desired results?   Or have you given a lot of detailed directions without explaining to the employees the reasons why?

The first thing you need to do is let go and empower your team. Instead of giving assignments with specific instructions try something different. Here are two different approaches to giving an employee an assignment.

Let’s say that you have a project the needs to be completed. You could give your employee a complete set of instructions detailing what you want done, how you want it to be done, and specific steps you want taken to get it done. You follow up to see that each step is completed as prescribed. Although it is important to communicate with your employee this type of micromanaging is detrimental to your employee’s progress. He or she is thinking I don’t know the purpose here but this is what the boss I will do as I am told. This stifles creativity and discourages the employee from taking ownership. According to Gallop, one of the major motivators for employees is the belief that their opinions count. Did you ever ask for your employee’s opinion? Well, you would first have to tell them the mission and goal.

Now let’s try another approach. You tell your employee that you have a special project and that you would like her to take charge. You explain the nature and purpose of the project and the goal. You offer suggestions on the process but you stress that you are looking for her suggestions in the process. Let her know that she may make modifications as she sees fit as long as the general goals are met. You ask her if she has any question about the goals. You then ask her to come up with her action plan and her intermediate goals for obtaining the project goal. You let her know that you are depending on her for the final outcome and she has your support and confidence.

You have engaged your employee in the second approach. She knows that her opinion counts and that you are depending on her. You have given her ownership of the project and you can hold her accountable for results. Empowering your employees encourage them to take ownership and be accountable for their results.

 

Encouraging High Performance

Before you get discouraged with your staff’s performance make sure that your leadership encourages them to take ownership and be accountable.  For a similar post on our web site read EMPLOYEES WON'T TAKE OWNERSHIP UNLESS YOU LET GO.

Learn how we help you lead and develop your team.

Contact Us for a Free Consultation

or call 914-953-4458.

 

Real estate expertise provided by Grant Schneider on ActiveRain

 

Business Coach - Strategic Plans - Sales and Marketing Coach

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President Performance Development Strategies

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- Business Performance and Strategic Business Plans 

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914-953-4458, Armonk NY 10504 grant@pdstrategies.com

Visit my website www.pdstrategies.com for information on how you can obtain quantum leaps in your business performance.

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Rainmaker
3,914,677
Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
"Franklin MA Homes"

Great reblog  Tony and Suzanne Marriott, Associate Brokers training is never a problem.... letting go and empowering the trainee is the shakey moment....

Sep 12, 2017 05:58 AM #1
Rainmaker
1,359,439
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker and Attorney Licensed in DC, MD, VA,

Great reposting - I am working with a new admin and I need to make sure she buys into my vision -and that I have places for her to express and create her vision too

Sep 12, 2017 06:03 AM #2
Rainmaker
2,579,271
Tony and Suzanne Marriott, Associate Brokers
Haven Express @ Keller Williams Arizona Realty - Scottsdale, AZ
Serving Scottsdale, Phoenix and Maricopa County AZ

Agreed Barbara Todaro and - thanks for stopping by with a comment!

 

Sep 12, 2017 06:06 AM #3
Rainmaker
2,579,271
Tony and Suzanne Marriott, Associate Brokers
Haven Express @ Keller Williams Arizona Realty - Scottsdale, AZ
Serving Scottsdale, Phoenix and Maricopa County AZ

Sounds like a good way to go Lise Howe and - thanks for stopping by with a comment!

 

Sep 12, 2017 06:07 AM #4
Rainmaker
3,896,240
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Thanks for the re-blog, Tony and Suzanne.  Excellent post from Grant.

Sep 12, 2017 06:59 AM #5
Rainmaker
3,305,978
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I train even my seasoned agents...Not as much, but we must give them the knowledge so they can do the best job.

Sep 12, 2017 08:31 AM #6
Rainmaker
1,351,576
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Hi Tony and Suzanne - thanks very much for re blogging this.  I hope that it helps.

 

Sep 12, 2017 12:02 PM #7
Rainmaker
2,579,271
Tony and Suzanne Marriott, Associate Brokers
Haven Express @ Keller Williams Arizona Realty - Scottsdale, AZ
Serving Scottsdale, Phoenix and Maricopa County AZ

You're welcome Gabe Sanders and - thanks for stopping by with a comment!

 

Sep 13, 2017 05:53 AM #8
Rainmaker
2,579,271
Tony and Suzanne Marriott, Associate Brokers
Haven Express @ Keller Williams Arizona Realty - Scottsdale, AZ
Serving Scottsdale, Phoenix and Maricopa County AZ

Agreed William Feela and - thanks for stopping by with a comment!

 

Sep 13, 2017 05:54 AM #9
Rainmaker
2,579,271
Tony and Suzanne Marriott, Associate Brokers
Haven Express @ Keller Williams Arizona Realty - Scottsdale, AZ
Serving Scottsdale, Phoenix and Maricopa County AZ

You're most welcome Grant Schneider - thanks for authoring!

Sep 13, 2017 05:54 AM #10
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Serving Scottsdale, Phoenix and Maricopa County AZ
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