An arduous process ~ Made it… Unscathed ~ Happy Buyers in Travisso

By
Real Estate Agent with Coldwell Banker United Realtors® ~ 512.346.1799

Sometimes building just doesn’t go as planned. It’s important to subscribe to the three P’s:  exercise PATIENCE, work through the PROCESS with PURPOSE!

I listed my client’s home in Canyon Creek early in the spring while inventory was low and sold their home. It was easier to have the home staged, not be inconvenienced with showings and have the luxury of no contingencies on their dream home.

We contracted with Toll Brothers in one of my favorite communities Travisso. They chose a floor plan they fell in love with when they first moved to Austin but didn’t build. The lot was carefully chosen with a spectacular view, facing the right direction and the right size to hold their 5,000 SF+ home. Upgrade selections took time and deliberation making sure everything coordinated to their desires.

Permitting took place and the building process began. Miscommunication between builder and vendors resulted in some costly delays and reconstruction of some major components to the home. The management team came into play and time again obstacles were removed resulting ultimately in the finished product being completed to the satisfaction of my clients. Unfortunately it wasn't the building "experience" we had hoped to enjoy. 

What it boils down to is customer service. We all make mistakes and I’m sure this transaction is one to be remembered and hopefully not duplicated.

Congratulations to my buyers who closed and are anxiously waiting to move in and enjoy their dream home. Many blessings to you as you move in before the holidays!

Thinking of buying a home in NW Austin? Building? Let’s talk! Reach out to me at 512-346-1799 or email at: dillard@reloaustin.com. Remember hiring the right Austin Realtor® is critical to your home buying success!!

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Dorie Dillard is the most frequently hired REALTOR® in the Canyon Creek Subdivision.    “YOUR PERFECT PARTNER”

 

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Topic:
Home Buying
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Texas Travis County Leander
Groups:
Texas Real Estate
All Thing's Texas
Local Expert
Addicted to Active Rain
All Real Estate - Today and Tomorrow
Tags:
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travisso
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Rainmaker
447,389
Brenda Mayette
Miranda Real Estate Group, Inc. - Glenville, NY
Getting results w/ knowledge & know-how!

Congratulations to your buyers who had the right professional on their side to help them get to the goal line. 

Oct 12, 2017 04:51 AM #1
Rainmaker
336,343
Karen Cooper
Karen Cooper | Home Lending Advisor NMLS # 223305 | JP Morgan Chase & Co Austin Texas - Leander, TX
Nationwide Home Lending Advisor in Central Texas

So many pieces in the puzzle of purchasing a new home, all needing to fit together to complete the puzzle.  Glad you helped your clients work things out and get to the finish line where hopefully the new memories and blessings will move to the forefront and help the challenges fade away.

Oct 12, 2017 04:52 AM #2
Rainmaker
1,340,625
Lise Howe
Long and Foster - Washington, DC
Assoc. Broker and Attorney Licensed in DC, MD, VA,

Congratulations to the buyers for making the right choice in their agent - this is a wonderful evidence of success story! 

Oct 12, 2017 05:08 AM #3
Rainmaker
3,602,487
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Congratulations to you and your buyer clients. Good luck in selling many more homes this year.

Oct 12, 2017 05:27 AM #4
Rainmaker
1,649,786
Ginny Gorman
RI Real Estate Services ~ 401-529-7849~ RI Waterfront Real Estate - North Kingstown, RI
Homes for Sale in North Kingstown RI and beyond

Well Dorie, you are one to guide all buyers in NW Austin and have the calming force buyers require...congrats!

Oct 12, 2017 05:47 AM #5
Rainmaker
1,165,120
Amanda S. Davidson
Amanda Davidson Real Estate Group - Alexandria, VA
Your Alexandria Virginia Real Estate Agent

Dorie, not only is this a success story but, one of many reasons buyers need an experienced agent when purchasing new construction. Congratulations!

Oct 12, 2017 05:52 AM #6
Rainmaker
2,582,404
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo & Home Sale Specialists

So many variables in buying a home especially with new construction. The best part is that these clients chose the right Realtor to help thenm along the process!

Oct 12, 2017 06:23 AM #7
Rainmaker
2,622,555
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Dorie. Having the right agent makes everything better in the process.

Oct 12, 2017 07:03 AM #8
Ambassador
3,204,092
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Dorie we all have transactions that seem to hit bumps in the road at every turn.  The important thing is to steer around the road bumps, not give up, and make it to a successful closing.

Oct 12, 2017 04:31 PM #9
Rainmaker
2,691,364
Michael Jacobs
Coldwell Banker Residential Brokerage - Pasadena, CA
Los Angeles Pasadena Area Real Estate 818.516.4393

Hi Dorie --- your three "P"s aPProach makes a lot of sense and I'm sure your clients truly aPPreciated this.   Congratulations on another successful transaction.  

Oct 12, 2017 08:36 PM #10
Rainmaker
2,152,364
James Dray
Fathom Realty AR LLC - Bentonville, AR
Exceptional Agents, Outstanding Results

Good morning Dorie.

Miss-communication of the lack of it has destroyed many a deal. I like your approach

Oct 13, 2017 01:23 AM #11
Rainmaker
1,100,557
Jane Peters
Home Jane Realty - Los Angeles, CA
Connecting you to the L.A. real estate market

I'm glad it all turned out well in the end. You hear such horror stories about building. This is again where we differ. There aren't too many developments here.

Oct 13, 2017 02:01 PM #12
Rainmaker
1,841,013
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
New Hampshire Home Stager

I've built twice in my lifetime so far. Our first build was not so pleasant. All kinds of problems and issues had to be resolved.  We actually ended up in a lawsuit defending ourselves because of some accident that happened on the property during construction. Our only crime was being the owners on paper. We hadn't even moved in yet.

The second build was awesome.

The difference was the builder and how he ran his business. Any issues that came up were handled professionally and in a timely manner.

Oct 14, 2017 02:46 PM #13
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Dorie Dillard

Serving Buyers & Sellers in NW Austin Real Estate
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