Last week I went to look at beds for my dad, he has been complaining about his back. So, went first to store A. The salesperson was nice answered our questions, he asked questions that were pertinent to the transaction. He chatted a bit about where he was from friendly nice.I told him we were going to look at one more place and then decide. As we were leaving he said that the sale ended that day. I laughed and said you always have a sale he said yes but not like this. This store is notorious for having sales there is always a sale.
We went to store B. I really wanted to buy from this store as the owner has given back to the community alot. So we were shown to the mattress department. We then met the Salesperson B who immediately told us his name about 5 times. He also used the presumptive method of selling,( meaning he assumed we were going to buy). He told us in presentation that he had been with the company for 33 years and over and over again how he knew the owner and how the owner called him to tell this or that. He pushed their gimmick sale..but then said that the mattress was the same price all over the world. He also asked what the relationship between my father and I was. I was shocked and I told him.
My dad decided that the bed was not really worth and so then he showed us the other bed and my dad he did not like it as much as the first one. We left and the guy asked us for our information, we said no.
The take aways if you want to sell, no one is interested in all your awards or who you know, the sale is about them not you ( the salesperson). Ask pertinent questions and if you are using the assumptive way do it in a positive way not acting like you are the only one in town that can sell this product.
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