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Testimonial Tuesday: Keyhole Security - Wenatchee, WA

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Education & Training with Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals.


"If you are honest with me and give me amazing customer service I'll be loyal to you."

-Carol Williams

Today I want to give a big shout-out for Keyhole Security in Wenatchee, Washington.  Keyhole does pretty much anything having to do with locks, keys and home and business security systems. 

I have gone to Keyhole Security for many years, mostly to have various keys made.  I've always been pleased with their fast friendly service.  Last week I found a new reason to love this business.

Earlier this month I purchased a used Toyota Sienna van from my neighbors.  The neighbors lost the spare set of keys so I only received one set of keys.  Turns out the key-less remote locking and unlocking FOB did not work on the set I received.  This wasn't a crisis but somewhat inconvenient. 

When I went to the Toyota dealership to have the van  serviced and checked out I asked them to check out the FOB to see what is wrong with it.  When I went back to pick up the van, the service rep said the FOB was worn out.  The price of a new one is $150.  I told him I'd just use the key for now.

Since I don't feel comfortable with only one set of keys, last week I went into Keyhole Security to get another key made for the van.  I also asked about getting a new FOB from them.  They quoted me a price of $125 and said they could have it in a few days. I decided to go ahead and order it.  When I went in to pick up the new FOB and get it programmed for my van, the service tech checked out the old FOB and said it just needed to be cleaned.  I now have two sets of keys and two working FOBs.   

And that, my friends, is just one more reason to love Keyhole Security in Wenatchee, Washington. 

Check out their website for more information or, better yet, go see them for all your lock, key and security needs. 

Posted by

Carol Williams

"Information is FREE.
Knowledge, Experience & Integrity Are Priceless."

- Carol Williams

Retired: Real Estate Broker/Owner, Property Manager 
Coaching, goal setting, and marketing consultant

Active: Golf & Travel Blogger
"Golf isn't a sport. It's a lifestyle."
SeniorWomenGolfers.com
TopTeamCarol@gmail.com
 

Happy March !




Comments(27)

Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

Hi Barbara Todaro ,
Yep... love those guys at Keyhole. 

Feb 27, 2018 07:12 AM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

Hi James Dray ,
I could have gotten by with 2 sets of keys and one FOB but I'm spoiled (and lazy) so I went for the full set.  LOL

Feb 27, 2018 07:13 AM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

Good morning Wayne Martin ,
Yes, they do and I'm happy to share my experience with them.  Love having them as a local resource.

Feb 27, 2018 07:13 AM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

Good morning Dorie Dillard ,
It's great to have them as a local resource!

Feb 27, 2018 07:14 AM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

Hi Grant Schneider ,
It is so nice having them as a local resource for all my key and security needs.

Feb 27, 2018 07:15 AM
Pat Starnes-Front Gate Realty
Front Gate Real Estate - Brandon, MS
601-991-2900 Office; 601-278-4513 Cell

Good for you and thank goodness for Keyhole Security. I kept buying batteries for my FOB but it still didn't work properly. When I went to the dealership, they told me my FOB was worn out and I'd need a new one, too. I don't recall the cost but it seemed extravagant at the time. The last battery must have done the trick because it works perfectly now. Isn't that odd?

Feb 27, 2018 07:23 AM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

Hi Pat Starnes, Brandon, MS .  Glad you solved the problem without having to buy a new FOB.  They ARE expensive. 

Feb 27, 2018 08:26 AM
Debb Janes
Nature As Neighbors - Camas, WA
Put My Love of Nature At Work for You

How wonderful to have a local business to compliment for their customer service. We can all do more of this.  The FOB pricing sounds very reasonable too. D 

Feb 27, 2018 09:13 AM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Good for you,  I wonder about dealerships some time and I had that happen a while back also.

Feb 27, 2018 12:56 PM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

Hi Debb Janes EcoBroker and Bernie Stea JD ,
We all should give such businesses the kudos they deserve.  It helps to know they are appreciated. 

Feb 27, 2018 01:05 PM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

Hi Will Hamm ,
In general, I am happy with the dealerships for both my cars but this was a time when the Keyhole center knew more than the dealership. 

Feb 27, 2018 01:08 PM
Myrl Jeffcoat
Sacramento, CA
Greater Sacramento Realtor - Retired

I learned several years ago that service through auto dealerships can be considerably more expensive than elsewhere.  A few years ago, I needed a new timing belt for my Toyota Camry.  I phoned the dealership to get an estimate of cost.  They wanted almost $900.00.  However, JiffyLube installed a new one for just $600.00.  Quite the savings!

Feb 27, 2018 01:51 PM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ
602-380-4886

There you go - another great example of exceptional customer service. What a great guy and business! I too need to get another key but I for some reason didn't think of my locksmith guy and knew it would be pricey at the dealership. Thank you for the tip!

Feb 27, 2018 02:32 PM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Carol a business that provides good honest service is hard to find, and when we find it we need to let others know about them.

Feb 27, 2018 04:38 PM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

Hi Anna Banana Kruchten CRS,CRB ,
Hope your locksmith guy can help you.  Will probably be less expensive than the dealership. 

Feb 27, 2018 05:06 PM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

Hi George Souto ,
I love giving kudos to those who deserve it! 

Feb 27, 2018 05:06 PM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Batteries in those key FOBs do wear out. Maybe all it needed was a battery. I changed the one in my last vehicle twice during my 10 year ownership.

Feb 27, 2018 07:12 PM
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

Sometimes we don't think about security until it is too late Carol Williams 

Feb 27, 2018 10:01 PM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

Hi Debbie Reynolds ,  I was pleased to learn all it needed was to be cleaned.  That's an inexpensive fix. 

Feb 28, 2018 07:41 PM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

That's true Paul S. Henderson, REALTOR®,CRS, .  A stitch in time saves nine... or something like that.  LOL

Feb 28, 2018 07:43 PM