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An Absentee Seller, Breakfast Sandwiches, and an Out-of-Tune Piano

By
Real Estate Agent with eXp Realty of California, Inc. CA DRE #01490977

An Absentee Seller, Breakfast Sandwiches, and a Piano

 

One of my first transactions with RE/MAX when I moved to Carlsbad several months after getting licensed, was a listing I shared with my broker of a house in Cardiff – I was the official listing agent. It was a great experience overall as a way to start learning the paperwork and process, vastly different from how we did things in Massachusetts.

 

From the beginning it was clear the seller trusted us to do what needed to be done to prepare the home for sale and hopefully sell it quickly, following only a phone call from him and having talked to several other Realtors.

 

The seller, who lived 2 states away, had used the home but had also rented it, and we got to meet him and his wife just once. There was a fair amount of market preparation needed, given how the tenant left the property, but the owner also had personal items stored in the garage; overall the home could best be described as a fixer.

 

Cardiff by the SeaAfter we emptied out stuff in the closets and elsewhere in the house and threw out or stored in the garage, I arranged for a cleaning crew to spruce the place up bit.

 

It was late in 2005, with a crazy market, and the home sold in 2 days at full price once showings began!

 

The seller came to visit after the offer was accepted, in order to look at all the stuff he had stored, and to decide what to take home and what to toss since the house needed to be vacant at closing. We arranged to meet him at the house, breakfast sandwiches in hand, to talk more about the process but most importantly figure out how to get the home emptied, and quickly.

 

In this case breaking bread (turns out the homeowner was a big fan of fast food breakfast sandwiches) was a great way to get to know the seller better, and to formulate a plan to empty the garage, darkroom and storage area. I suggested 1-800-GotJunk and arranged for them to pick up everything several days later once the seller left, taking what he wanted. He was thrilled he did not have to deal with all that stuff and it only cost a few hundred dollars to get rid of it.

 

We also had an out-of-tune piano he did not want to bother with. I told him I would find someone to either buy it or cart it away. I did some research, made a couple of calls, found a piano company that did repairs in the area and who seemed willing to take the piano, depending on condition.

 

Once I confirmed with the seller it was OK to give the piano away, a few days later I met the piano guy who took a look, decided it was worth repairing, and the piano went to a new home. The seller was thrilled, again. No doubt the piano guy was, too! I was too - the garage and house were now empty.

 

All in all this was a memorable sale, thanks to the seller. He allowed us, and encouraged us, to do what we needed to do to make the sale happen, although there were some specific things he needed help with, and things he didn’t realize he needed help with! That's where working with the right Reatlro makes all the difference!

 

This seller also did all he needed to do from a distance. Meeting him was a bonus, although the relationship had already been well established, and it was such a pleasure to be able to help him meet his goals and to take care of things he really could not given where he lived. It’s been 12 years and I still think of this first absentee owner transaction fondly! And it was a terrific learning experience.

Posted by

Jeff Dowler, CRS
Certified Residential Specialist / Realtor®


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Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Jeff, indeed live was different in MA when all we had to do was complain that the Attorney  is screwing up our deals.... what a different world indeed here in CA we actually have to work for a living:)Endre

Feb 28, 2018 09:47 PM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

I enjoyed reading the post. You did a great job for your clients as usual.

Mar 01, 2018 01:09 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Hi Jeff... on the other side of the continent, I've had two similar experiences in the past year... and to this day I've never laid eyes on either of my clients. (Of course, in one case they lived in Beijing so we also only ever spoke by Skype three times.)

Mar 01, 2018 04:48 AM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Jeff and what a great story. Every once inawile you find someone who lets you do your thing and it works for all. I had one of these too and your story reminded me.

Mar 01, 2018 06:39 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Jeff, and the public thinks all we do is show homes and go to closing!   You went above and beyond to get this home sold!  KUDOS.

Mar 01, 2018 07:31 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good morning Jeff - you both had a meeting of the minds and held up both of your ends and that is a very pleasant transaction.

Mar 01, 2018 08:22 AM
Ginny Gorman
RI Real Estate Services ~ 401-529-7849~ RI Waterfront Real Estate - North Kingstown, RI
Homes for Sale in Southern RI and beyond

Job well done & anyone would not expect less from you...well those breakfast sandwiches were a smart addition, Jeff!

Mar 01, 2018 06:10 PM
Lisa Von Domek
Lisa Von Domek Team - Dallas, TX
....Experience Isn't Expensive.... It's Priceless!

Jeff Dowler this was definitely an "all hands on deck" to make it work.  Well done!

Mar 01, 2018 07:32 PM
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

We always think you learn more from those kinds of transactions that have more moving parts than can sometimes be imagined !

Mar 02, 2018 01:31 AM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Nice story Jeff. You are a full service agent and even provide breakfast. I know he was happy that you were his agent and worked so hard to make it all come together.

Mar 02, 2018 07:02 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Ha ha Endre Barath, Jr.  It WAS such a change in how we do things in our business here as compared to MA. We bought out house before I was licensed in CA so at least I got to go through the process once.

Jeff

Mar 03, 2018 07:58 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Gita Bantwal  - I'm glad you enjoyed it. It was a fun transaction to start off my career in CA.

I have had several as well Nina Hollander .

Jeff

Mar 03, 2018 08:01 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Sheila Anderson  - well they really had no idea of what had to be done in order to sell so it was a pleasure to play the role of the expert so we could help the seller.

Jeff

Mar 03, 2018 08:02 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Joan Cox 

There really IS a lot that goes on and those who aren't local see, or are aware of, even less.

Jeff

Mar 03, 2018 08:03 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

It really was Grant Schneider  and thankfully, given the market, things moved quickly. The house was in a great location with some ocean views but did need a bit of work. The buyers quickly realized the potential.

Jeff

Mar 03, 2018 08:04 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Ginny Gorman 

You just never know what might really appeal to people. It was a fun breakfast meeting in the garage!

Jeff

Mar 03, 2018 08:05 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Lisa Von Domek  - thanks for the kind words!

Sally K. & David L. Hanson  - I think that's true although we learn from each and every one at some level. It was a great experience to start out with in California!

Jeff

Mar 03, 2018 08:06 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Debbie Reynolds 

It really was fun and we stayed in touch for a few years afterwards!

Jeff

Mar 03, 2018 08:07 AM
Lynnea Miller
Bend Premier Real Estate - Bend, OR
Premier Real Estate Service in Central Oregon

Great story on a successful transaction.  On a site note, I was in Carlsbad last weekend for a wedding. I wish I had thought about reaching out to you when I was there!

Mar 04, 2018 03:00 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Lynnea Miller 

Thanks for the kind words!

Hope you had a wonderful wedding. It would have been such fun to meet you...perhaps some other time!!

Jeff

Mar 04, 2018 09:47 PM