Special offer

FIXING THE CULTURE IN A RESTAURANT

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Education & Training with Performance Development Strategies

I am a member of the New York State Restaurant Association because I love restaurants.  I used to be cheif HR officer for the largest chain of TGI Fridays as well as Wendy's.

Yesterday I attended The International Restaurant & Foodservice Show at the Javits Center in New York.  Of course all of the exhibits are great.  I could not stay away from the food samples especially those at "Be Italian."  There are also many educational sessions and this is why I go.  I want to learn from others on how they approach helping restaurants succeed with their people.

I came away lots of ideas about culture.  This topic is not new.  However, it is always good to hear different presentations on the subject.  Donald Burns is known as "The Restaurant Coach."  He has written a book, Your Restaurant Sucks.  It is available on Amazon but also free Kindle download.  I was one of the lucky raffle winners.

Your Restaurant Sucks

Culture in a Restaurant really matters.  And it matters with any organization.

 

Now if you would like to change the culture of your organization I would be happy to help.

 

Grant Schneider, Performance Development Strategies

 

Contact us to learn more or call 914-953-4458

 

 

 

 

 

 

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PDStrategies.net

Armonk, NY
Port Saint Lucie, FL

(914) 953-4458
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Grant Schneider,
CBC, SPHR, SHRM-SCP*

*Certified Business Coach,
Senior Professional in Human Resources

President, Founder
& Leadership Coach

About Me

 

Comments (25)

Joyce Marsh
Joyce Marsh Real Estate LLC - Daytona Beach, FL
Joyce Marsh Luxury Living

Grant, the culture is important in any business and probably more so in the restaurant business. I’m going to take advantage of this offer and  read this one. I’m sure there are plenty of good nuggets in there. 

Mar 08, 2018 03:20 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Grant Schneider ,

I just learned something new about you! I nver kew about your restaurant connections. Culture in any organization is so important..you will sink or swim depending on the culture!

Mar 08, 2018 05:22 AM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Grant. I didn't know about your background. I think culture really matters.

Mar 08, 2018 05:24 AM
Debb Janes
Nature As Neighbors - Camas, WA
Put My Love of Nature At Work for You

First of all, enjoyed learning more about your background. And culture does appear to be extremely important in the restaurant business. The behind-the-scenes stuff can make or break any business. D

Mar 08, 2018 06:31 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Grant, how fun, and a great photo.  Did not this about your past, and sure sounds fun.   Restaurants sure have a hard time of staying open, we have seen many great ones close lately.

Mar 08, 2018 06:33 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Don - yes, what a bargain.

Michael - yes, if the planning is not aligned with the mission.

Debbie - it is all about a Great Guest Experience.

Endre - a small world indeed.  I know you love restaurants and great food.

James - I think Will would win the one hands down.

Joyce - it is really worth reading.

Dorie -  Culture is the overarching thing and embodies vision values and mission.

Sheila - we share that.  And many talk about it on this forum.

Debb and Bernie - every business has culture.  The question is which culture.

Joan - you really need to execute and operation at top notch because of the margins.  

Mar 08, 2018 06:53 AM
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Hi Grant Schneider, I had no idea with your involvement in the restaurant industry. I was in Food and Beverage for only two long years, not an easy field.

Mar 08, 2018 08:03 AM
Grant Schneider

Beth Atalay - Love to talk to you  Is tomorrow good?

Mar 08, 2018 09:39 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

How fun, Grant. I would have been hanging out at the Italian section, myself. Culture does count... I know because I worked in companies with very distinct cultures. Are you planning on a book review for Your Restaurant Sucks in a future post? I have a very good friend who is quite the foody. I might just buy this book for him as a gift when I go to visit them in spring.

Mar 08, 2018 09:49 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Beth Atalay -  I know that you had worked for Disney from your blogs.  I would like to give you a call for this month's contest.

Nina - I probably will use some of his points in training and give him credit.

Mar 08, 2018 01:57 PM
Rebecca Gaujot, Realtor®
Lewisburg, WV
Lewisburg WV, the go to agent for all real estate

Grant, I am sure you left this event with more knowledge about restaurants but also with a full belly. :)

Mar 08, 2018 03:27 PM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Grant another tidbit about your past that I was not aware of.

Mar 08, 2018 04:40 PM
Lisa Von Domek
Lisa Von Domek Team - Dallas, TX
....Experience Isn't Expensive.... It's Priceless!

Grant Schneider from our past conversation, I know your love of restaurants!  Looks like you had a great time at this fun event...and a book winner too   And, as always, a great tie-in to our industry - to any business!

Mar 08, 2018 06:35 PM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Good morning Grant.  It must be a challenge to go into any organization and change the existing culture.

Mar 09, 2018 05:03 AM
Roy Kelley
Retired - Gaithersburg, MD

Thank you very much, Grant, for sharing your experience.

I frequently blog about the restaurants that we visit.

Mar 09, 2018 05:58 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good afternoon Rebecca - yes although it might not have been nutrionally balanced.

George - well I am happy to share it.

Lisa - as always thanks so much.

Gabe - like habits it doesn't automatically him because you want it.

Roy - indeed you do and I take note.

Mar 09, 2018 09:49 AM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

Congratulations on the raffle win, Grant - that's quite a name for a book and alluring, I'm sure, to restaurateurs! 

And, we learned something else about you - I had no idea you were in that industry. You certainly are a well-rounded entrepreneur - I'm sure that's why you are so good at what you do!

Happy Saturday!

Mar 10, 2018 10:19 AM
Roy Kelley
Retired - Gaithersburg, MD

I hope you are enjoying the weekend. We just returned from a day trip to Longwood Gardens.

Mar 10, 2018 02:35 PM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Debe -  thanks so much.  I always love restaurant clients everywhere.

Roy - that is a beautiful place.

Mar 11, 2018 10:21 AM
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

Having done marketiing with lots of restaurants....and continuing to promote them as a boost to smal business in the area....Culture is HUGE !

Mar 11, 2018 11:50 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Sally and David - yes, you seem to know about so much in your blogs about restaurants.  It shows.

Mar 12, 2018 04:30 AM