I am a member of the New York State Restaurant Association because I love restaurants. I used to be cheif HR officer for the largest chain of TGI Fridays as well as Wendy's.
Yesterday I attended The International Restaurant & Foodservice Show at the Javits Center in New York. Of course all of the exhibits are great. I could not stay away from the food samples especially those at "Be Italian." There are also many educational sessions and this is why I go. I want to learn from others on how they approach helping restaurants succeed with their people.
I came away lots of ideas about culture. This topic is not new. However, it is always good to hear different presentations on the subject. Donald Burns is known as "The Restaurant Coach." He has written a book, Your Restaurant Sucks. It is available on Amazon but also free Kindle download. I was one of the lucky raffle winners.
Culture in a Restaurant really matters. And it matters with any organization.
Now if you would like to change the culture of your organization I would be happy to help.
Grant Schneider, Performance Development Strategies
Contact us to learn more or call 914-953-4458
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