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You Don't Know What You Don't Know - Maria Sapio Realtor® Carlisle, PA.

By
Real Estate Agent with Keller Williams of Central PA RS334568




I recently had a meeting with a successful professional that practices in an area of expertise that I know little about.  


I thoroughly enjoyed the privilege of getting to know this person better, to gain a stronger understanding of their particular field of work. 

I was honored to listen and learn. 

As they shared, I was further intrigued and very quickly realized that had I prepared questions to bring to the discussion rather than my listening ears, I would have missed the opportunity to hear the insight that was shared.

The key takeaway for me was (and is) that sometimes we simply 'don't know what we don't know' and listening to learn is quite different than hearing to reply.

When we listen to learn, we put ego aside and our sole commitment is to better understand.  

When we hear to reply, we are listening with half an ear while simultaneously thinking through our response.  

The pursuit of understanding far exceeds head knowledge.  It is the entryway to peeling apart the layers of the how, what, and why and drilling down to the core.

It is a gift to listen and learn - because sometimes, quite frankly, we just 'don't know what we don't know.'  


Photo by rawpixel on Unsplash


Maria Sapio
Keller Williams of Central PA - Carlisle, PA
Real Estate Agent- Carlisle, PA. Mariasapio.com

Good Morning Gabe Sanders - It takes continual effort for all of us!

Jun 03, 2018 04:45 AM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Maria. I love your title and agree that listening is much more important than just hearing.

Jun 03, 2018 05:25 AM
Maria Sapio
Keller Williams of Central PA - Carlisle, PA
Real Estate Agent- Carlisle, PA. Mariasapio.com

Good Morning Sheila Anderson - and as always, I appreciate your thoughts!

Jun 03, 2018 07:08 AM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

YES! I love this post, Maria! Listening to learn and thoughtful responses IS the key to success, not only in business but, in life! Let go of the lists & agendas and you'll be surprised at how much you learn!

Jun 03, 2018 09:11 AM
Maria Sapio
Keller Williams of Central PA - Carlisle, PA
Real Estate Agent- Carlisle, PA. Mariasapio.com

Debe Maxwell, CRS - Such wisdom in your words ...  Thank you!

"Listening to learn and thoughtful responses IS the key to success, not only in business but, in life! Let go of the lists & agendas and you'll be surprised at how much you learn!"

Jun 03, 2018 09:46 AM
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
Retired New Hampshire Home Stager

A great reminder for us all. I know that I don't know a lot about a lot. LOL

Jun 03, 2018 11:55 AM
Maria Sapio
Keller Williams of Central PA - Carlisle, PA
Real Estate Agent- Carlisle, PA. Mariasapio.com

Sharon Tara - I continue to learn from you each time I read your posts...Thank you! 

Jun 03, 2018 12:54 PM
Matthew Klinowski, PA
Downing Frye Realty - Naples, FL
Naples Golf Guy | Find Your Dream Lifestyle

Hi Maria, thanks for sharing. I agree you should be in a constant state of learning. Have a good evening.

Jun 03, 2018 06:51 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Sometimes, it’s good to share that way and get everything squared away and just leave it all out there

Jun 03, 2018 08:47 PM
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

 Hi, Maria.   

    Last week a neighbor got an estimate for a roof.  I walked over and said, "Hi" to the neighbor.  The roofer was coming down his ladder with a notebook in his hand.  The neighbor started telling him that her late father was a building contractor, and when he built a roof they did this and that.  She rambled on for several minutes; he was clearly trying to get a word in.  Finally, he said he would call her later with an estimate.   

       Then I said, "Excuse me, Roofer, but since Hurricane Irma last year, have you guys come under any new regulations, or changed anything about installing a roof?" 

      The guy told me that they are under more scrutiny from insurance companies, that they are even more careful to comply with code, and he told me several other things that brought me up to date on roofing in Tallahassee.  Listening paid off for me!

Jun 10, 2018 08:21 PM
Maria Sapio
Keller Williams of Central PA - Carlisle, PA
Real Estate Agent- Carlisle, PA. Mariasapio.com

Fred Griffin - Thank you for reminding me of the power of listening and your story is a perfect example.

Jun 11, 2018 04:10 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Maria Sapio,

I'm so glad that Kathy Streib featured this in her "Ah-Ha" moments for the week and Gabe Sanders just re-blogged it. For the life of me I don't understand why it has not received a gold star! There is so much power in listening and you show it very clearly in your post. Thank you!

Jun 12, 2018 04:40 AM
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

Putting ego aside and knowing what is "above the pay grade" os your expertise is a difficult task for some people.

Jun 12, 2018 06:05 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good afternoon Marie - Excellent.  I am so glad Gabe Sanders rebloged this.  We need to listen actively.

Jun 12, 2018 10:09 AM
Maria Sapio
Keller Williams of Central PA - Carlisle, PA
Real Estate Agent- Carlisle, PA. Mariasapio.com

Thank you ever so much Dorie Dillard for your extra gracious response... 

Jun 12, 2018 10:20 AM
Maria Sapio
Keller Williams of Central PA - Carlisle, PA
Real Estate Agent- Carlisle, PA. Mariasapio.com

Sally K. & David L. Hanson - thank you for reading my post and offering your thoughts.

Jun 12, 2018 10:21 AM
Maria Sapio
Keller Williams of Central PA - Carlisle, PA
Real Estate Agent- Carlisle, PA. Mariasapio.com

Grant Schneider - My heartfelt appreciation to Gabe for the re-blog and to you for stopping by to share your response.

Jun 12, 2018 10:22 AM
John Wiley
Fort Myers, FL
Lee County, FL, ECO Broker, GRI, SRES,GREEN,PSA

In real estate the long standing phrase: Location, Location, Location has become a standard for a property.

When dealing with the consumer the phrase should be: Listen, Listen, Listen.

Great post and thanks.

Jun 14, 2018 08:02 AM
Maria Sapio
Keller Williams of Central PA - Carlisle, PA
Real Estate Agent- Carlisle, PA. Mariasapio.com

John Wiley - I love that ... "listen, listen, listen" - That's great advice!!

Jun 14, 2018 11:49 AM
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

One of our favorites,...the smart people are willing to learn ! 

Aug 27, 2018 04:29 PM