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OPEN HOUSE SCRIPTS. . .sign this and I will HOUND YOU!!

This is a follow up to my earlier post. .

during an open house you may have this conversation

You: "Welcome to my open house, are you folks . . . ?"

Them: "Thanks , but we just looking for my friend . . ."

You: "Ok, please sign here"

Them: "Oh no,no, no, . . we have a Realtor and we are voting for Obama and besides we don't know how to spell our names. .but, . . .can we have a cookie?"

You: Ok, here's a cookie and I will never EVER see you again. .

Them" We Beat you, We Won. . .thanks. .we'll take your card and we will call you(hint~) if we need you ok?."

You : "Sure. .take my cookies"

Here's my script:

Me: "How are you and thank you for coming to my open house. ."

Them: "Hello"

Me: My client, the owner of this beautiful home wants to thank you for coming and I would appreciate it as consideration to the owners to please register so he can see who came our open house. ."

Them: Ok. . .(scribble, scribble like a two year old)

Me: Excuse me, I'm sorry but I will have to ask you to spell your name again, I can't read it and I have to prepare a report. . "

Me: Thank you, I will answer any questions you may have about this house. .by the way, would you be interested with a list of all the foreclosures in this area plus . .all the other listings together with comparables mailed or emailed to you? I can assure you, if you are looking for a home in this area, this report is the most complete and detailed information in helping you find a bargain. . if that's what you are looking for. . .aren't you?

Posted by Fernando Herboso Real Estate Maryland, DC and Virginia on 05/24/2008 07:30 AM

Comments (8)

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8 Comments on OPEN HOUSE SCRIPTS. . .sign this and I will HOUND YOU!!

Good script Fernando, but what happened with the cookie :)

05/24/2008 07:50 AM

by Chris Tesch College Station, Texas Real Estate (RE/MAX Bryan College Station)

Neat. Thanks.

05/24/2008 07:51 AM

by Kenneth Cole (Appleseed GMAC Real Estate)

Very good script Fernando, I do the same thing and say it's being used for the home owner which it is but if you word it any other way people will not do it.

05/24/2008 08:00 AM

Very good script Fernando, I do the same thing and say it's being used for the home owner which it is but if you word it any other way people will not do it.

05/24/2008 08:02 AM

by Orlando & Lake Mary Real Estate Agent, First Time Home Buyers & Luxury Homes (RE/MAX Central Realty)

Nice script and great way to have them give up the spelling of the names.

05/24/2008 08:02 AM

by Clint Miller - www.recr.com (Real Estate Client Referrals LLC)

You're so right - I too use a similar "script" - Recently I got a call from a broker saying my client came to her open house on Sunday - She loved it - so is she putting in an offer... I said I'd check with her -

I didn' t even know this woman was out looking - She knows me from a networking group and decided to use my name on the sheet to keep the lady off her back - She thought possibly I might get a call but at the time it was better than putting her name there- She was embarrassed the next day when I called her to see what was "up"...

She doesn't want to work with anyone at this point - Will continue to use my name to avoid confrontations - and I'm working to make her understand the benefits of buyer agency - I have never seen a buyer so put off by the pushiness of open house agents...

I'm sure your approach would have worked much better !

05/24/2008 08:13 AM

by Marcia Kramarz (Prudential Page Realty)

I like your idea but you could use less words with the right attitude. A big smile while saying, "The sellers asked me to have everyone sign the register before they take a look around."

05/24/2008 08:30 AM

by Joe Virnig, "No Ordinary Joe" (RE/MAX Gold Coast REALTORS, Ventura County, California)

Fernando: "Me: Thank you, I will answer any questions you may have about this house. .by the way, would you be interested with a list of all the foreclosures in this area plus . .all the other listings together with comparables mailed or emailed to you? I can assure you, if you are looking for a home in this area, this report is the most complete and detailed information in helping you find a bargain. . if that's what you are looking for. . .aren't you?"

WHOA! - I think I'd let them at least get a foot in the door first. The problem with scripts is that they just sound so SCRIPTY! That kind of sales pressure just wouldn't fly here.

05/24/2008 07:02 PM

by Alyce Martin in Albuquerque - THE Place To Be! (Keller Williams Realty)

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