We've heard of niche marketing, target markeing event marketing, live marketing, blog marketing, cause related marketing...what about sense marketing? Here's what I'm thinking:--
Home staging works. We know this.
Why does it work? Lots of reasons - it illustrates lifestyle, demonstrates space and potential, gives competitive advantage, differentiates a home and, most importantly, gets the place sold.
How does it do that? By shoring up the value and engaging a buyer's emotions. Jeanette Fisher calls the emotional side of marketing with staging Design Psychology. She writes about it beautifully and persuasively in her book. 'Home Staging with Design Psychology: Sell Your home for Top Dollar-- FAST! Design Psychology for Redesign and Home Staging' .
Maybe there's a simpler point of view: selling a house is about 2 things:-
1. Put the whole property into mint condition, (shoring up the value) and
2. Illustrate the home's assets by triggering emotion.
Engaging emotions...positively... is best accomplished when done subtly, and the way I've found most successful with that is to speak to all 5 of the buyer's senses. Here's a brief example of what I mean:-
Sight
Using soothing colors in relaxing spaces, vibrant colors in action-oriented spaces and strong, exciting accent colors to draw the eye around the room, feature to feature.
Hearing
Gentle wind chimes, bubbling water fountains... things like that do way more for me to mask road noise than the artificial blasting of jazz from a radio. (I hate jazz, btw. That yahoo ad years ago was a come-on!)
Touch
Soft, luxurious throws; rough hewn linens; rippling silks; plush carpets; glowing, polished floors that seem to lead the eye for ever....
Taste
People get hungry touring houses. A cookie, a fun candy, a snack... goes a long way to 'puttin' out the welcome'
Smell
The boiling cinnamon water is old hat now, and seems artificial. And how much bread can one family go through? Put the machine away! However... did you know that one way to make a small house seem bigger is to have a different aroma (from candles, pot pourri, etc.) in each room? Avoid anything really heavy and cloying - like vanilla, patchouli, sandlewood. Look for lavendar, citrus, bergamot, etc. AND BAD SMELLS WILL KILL A DEAL FASTER THAN ANYTHING!! If you know that you have a sensitive nose and you don't like stronger, fresh aromas, just neutralize the place with a product like Fabreze Anti-Allergen spray.
What do you guys reckon? How do you use the senses in your staging?
Think there's a place in your staging/home marketing arsenal for Sense Marketing? I'd love to hear your thoughts.
Equally, I'd love to invite you all to join me in a new group on Facebook - the Home Marketing Mastermind group. It's tactical, property specific and at its early stages. I'd love you all to come play there, too -- http://www.facebook.com/group.php?gid=14468968705
Really good post. This post shows the differences between agents and agencies...how they are willing to market.